Assistant Team Leader

Job Title: Assistant Team Leader

Job Summary: CASES’ Supervised Release Program (SRP) annually diverts over 5,000 people otherwise facing pretrial detention at Rikers Island to community-based supervision and support services. Program participants include youth and young adults, people with substance use disorders and mental illnesses, and individuals who are homeless. About 88% of SRP participants identify as Black and Latinx. The program serves individuals of all gender identities and sexual orientations. While many SRP participants experience significant behavioral health and other service needs, they have not been found guilty of a crime and have limited obligation to engage in program services. This context requires SRP community staff to expertly deliver culturally competent and trauma-informed approaches to help participants tap into their intrinsic motivation as they recognize and leverage their strengths and skills, typically including remarkable resilience. Community staff—including through mobile outreach in participants’ community settings—help participants fulfill SRP court-mandated supervision. SRP community staff seek to leverage the pretrial supervision period—typically lasting about 5-6 months—to help participants identify their goals and access services to support meaningful life improvements while fulfilling all court requirements and avoiding detention and incarceration.

Salary: The salary for the role is $75,000 per year. 

Shift Hours: This position is full-time Monday through Friday

Location Address: 89-31 161st Street, 5th floor [Suite 510] Jamaica, NY 11432

Working environment: In-office and/or hybrid

What you will be doing: 

• Support the overall clinical and administrative operations of the community supervision, case management, peer support, health, and rehabilitation services.
• Manage a specialized caseload of program participants who present with significant behavioral health needs, co-morbid conditions and/or complex presentations requiring collaboration with various partner providers.
• Provide recovery-oriented, trauma-informed and gender-responsive services.
• Assess participant’s; immediate needs, legal circumstances, substance use, mental health, trauma, psychosocial, vocational, educational, and housing needs to complete assessments and develop service plans.
• Conduct outreach to families and significant others to gather collateral information for service planning.
• Use evidence-based counseling approaches to a rapport with participants and develop insight into specified need areas.
• Take leadership in management of high risk and complex care cases, including conducting direct work in the community and with other members of the team as needed to manage risk.
• Complete assessments, progress notes and program data reporting as required by program funders.
• Adhere to Supervised Release program protocols ensuring participants at higher risk for criminal recidivism and supervision failure receive intensive supervision.
• Support internal program auditing activities of progress notes, service referrals, service plans, discharge summaries and court reports with additional reinforcement during supervision.
• Complete electronic chart-keeping activities in accordance with confidentiality regulations and policies and procedures.
• Provide culturally competent and anti-discriminatory services in accordance with CASES policies.
• Supervise social work and peer intern students, where applicable.

What we are looking for: 

• Master’s degree in clinical discipline preferred but is not required (social work, mental health counseling and psychology).
• Bachelor’s degree with 2-4 years supervisory experience in a social service setting.

• At least two years of experience working in human services with individuals with serious mental illness and those with serious mental illness and co-occurring substance use disorders.

• Experience understanding various evidence-based models and theories pertaining to psychoeducation, motivational interviewing, serious mental illness, and recovery.

• Experience understanding family systems based on diversity of cultural and ethnic backgrounds.