Quality Technician Quality Technician

Sustainability, plastic pollution, and climate change have never been more at the forefront of our world as they are today.

At Ranpak, sustainability has been in our DNA since our founding in 1972. Ranpak’s goal then was to create the first environmentally responsible system to protect products during shipment and today, our mission remains the same: To deliver sustainable packaging solutions that help improve supply chain performance and costs, reduce environmental impact, and support a variety of growing business needs globally. The development and improvement of materials, technologies (such as automation) and total solution systems have earned Ranpak a reputation as an innovative leader in eCommerce and industrial supply chain solutions.

Ranpak’s customers span across a variety of industries including automotive parts, electronics, eCommerce, machinery and home goods. Our customers include Amazon, IKEA, Sephora, Misfit Market and BMW.

Ranpak’s corporate headquarters are in Concord Township, Ohio with European headquarters in Eygelshoven, the Netherlands and Asia Pacific headquarters in Singapore City, Singapore, respectively. Additionally, a new state-of-the-art building opened in Shelton, CT.

Ranpak Holdings Corp. is a New York Stock Exchange listed company (NYSE: PACK).

Summary

The Quality Technician will provide the North American territory technical expertise and drive continuous improvement efforts across our global organization to enhance the quality and reliability of Ranpak automated machinery including corrugated material. This position will work with Automation, Materials, Warehousing, Manufacturing, Engineering, Production, and others to identify and address quality issues associated with automated machinery and their parts and corrugated material (when applicable).

Essential Duties & Responsibilities

· Incoming inspection of parts for automated machinery and reporting of the results.

· Align with our global quality and engineering teams to replicate and improve current processes around testing and evaluation for automation projects.

· Evaluate corrugated samples from suppliers to determine effectiveness on automated machinery.

· Work with Engineering, Automation and Quality resources to develop test plans and inspection procedures in alignment with customer project delivery of Ranpak automation solutions.

· Create and update quality systems, procedures and forms and other pertinent quality documentation in alignment with our global processes.

· Use statistical methods and other quality techniques to analyze problems and identify root cause.

· Initiate corrective/preventive actions and provide guidance for completion.

· Support quality functions such as internal auditing, testing, investigation of customer complaints and root cause analysis.

· Assist Materials with qualification and monitoring of both domestic and foreign suppliers.

· Participate in various cross-functional teams with all levels of employees.

· Other duties as assigned by the Quality Engineer/Manager.

Qualifications

· Two-year college or university degree is preferred

· Practical experience in testing and evaluation of automated packaging machinery

· Minimum of 3 years of related experience in Quality is required.

· Must have comprehensive verbal and written communication skills and the ability to work with minimal supervision

· Must have the ability to work within a matrixed organization while driving consensus and promoting process standardization.

· Must be proficient in the use of computer applications such as MS Work, Excel, Outlook, etc.

· Training and experience in DOE, FMEA, statistical, and other quality techniques is preferred.

· SharePoint, ERP knowledge is a plus

· Knowledge of ISO standards, CE and/or CSA requirements is a plus

· Must be willing to travel up to 25% of the time

· Must be able to work normal business hours (M-F) with occasional OT if necessary

Supervisory Responsibilities: No

Physical Demands and Work Environment:

Office Setting

· Choice of sitting or standing or alternating between them (stand-up desk optional)

· Keyboarding/typing on a computer for extended periods of time

· Moderate noise, i.e., phones, printer, light foot traffic

Ranpak is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. Ranpak does not tolerate discrimination on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

This policy applies to all employment practices within our organization, including recruiting, hiring, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Ranpak makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, we invite you to read our Code of Ethics.

Ranpak participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.