Community Director

• Responsible for the assigned community's overall operations (office, maintenance, resident, and vendor relations). 
• Ensure all administrative paperwork is accurate, complete, and submitted on a timely basis. 
• Perform physical inspections of the property and verify the condition of vacant apartments. 
• Coordinate with maintenance and make-ready staff to ensure timely recondition of apartments after move-out. 
• Provide constant vendor/contractor communications concerning work scheduling, billings, vendor relations, and insurance certifications. Approve and submit all invoices to the corporate office for payment. 
• Maintain records of all aspects of management activity daily, weekly, and monthly.  Generate various reports as required. 
• Conduct monthly market surveys and provide trend report information. 
• Ensures all rents are collected when due and posted promptly, operate financially within the approved budgets. 
• Perform evictions, utility cut-offs, and landlord liens as required on delinquent rentals. 
• Assist in the formulation of budgets and income projections on an annual basis in a timely and accurate manner. 
• Hire, train, motivate and supervise all on-site staff to achieve the assigned community's operational goals. This includes new employee on-boarding and training, ongoing formal and informal performance evaluation, instructing and advising on-site staff of employee procedures and guidelines. 
• Ensure that all resident requests or complaints are resolved quickly, efficiently, and courteously.   
• Review all notices to vacate to determine the cause of the move-out. 
• Initiate and implement policies/procedures to maintain resident communications, e.g., complaints, service requests, etc. 
• Implement, design, and maintain a resident retention program (newsletter, resident referral program, or social activities). 

Qualities we are INTERESTED in:

• High School diploma, or general equivalent degree (GED)
• Bachelor's degree preferred
• Minimum of one year in a supervisory/management role required
• Minimum three years of residential property management experience required
• Must be available to work days, nights, evenings, weekends, and on-call as necessary. 

What's IN it for you:

• Medical, Dental, Vision Insurance
• 401K + Company Match
• 3 weeks of Paid Time Off (PTO)
• 15 Paid Company Holidays