Van Driver

Responsible for driving hotel shuttle to pick up and drop off guests, and other duties as assigned. Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.

Perform quality assurance (QA) requirements for the department.

Drive hotel vehicle(s) as assigned.

Drive safely, within posted speed limits, and in a defensive manner.

Report any vehicle problems to management immediately, i.e., problems with brakes, wipers, lights, tires, etc.

Pickup and or drop-off guests at the airport.

Assist guests by loading and unloading luggage.

Record details of trips such as destinations, passengers, etc.

Ensure vehicle(s) are properly maintained, fueled, and clean – inside and out.

May be required to perform minor repair, maintenance, and trouble-shooting, i.e. change flat tires, charge batteries, etc.

Maintain security for guests and property by ensuring doors are locked.

May be required to perform light housekeeping duties.

Pick up trash inside and outside the property.

Report outage of lights inside and outside the property.

Remain highly visible and be readily available for guests at all times.

Take the initiative to offer assistance or answer questions throughout the hotel.

Proper administration of key control.

Willingness and ability to train new associates.

Complete maintenance work orders and deliver them to the supervisor in a timely manner.

Thoroughly understand and implement the Brand service culture.

Will be required to assist in other departments when not making runs