Branch Location - Director of Operations

Job description

Condustrial Inc. is a leading staffing company in the construction and industrial industry. We are looking for a Director of Operations to join our team in our brand new Raleigh, NC location.

The successful candidate will be responsible for managing the day-to-day operations of the office, including sales efforts within a defined territory/geographic area, recruiting efforts necessary to support sales efforts, and administrative efforts necessary to support sales and recruiting efforts. This position is responsible for achieving budgeted sales/gross profit goals and adhering to and enforcing policies and procedures set forth by the company.

Major Responsibilities:

• Opening/closing the office each day
• Managing day-to-day operations of the office
• Managing sales efforts within a defined territory/geographic area
• Managing recruiting efforts necessary to support sales efforts
• Managing administrative efforts necessary to support sales/recruiting efforts
• Maintaining a productive and positive environment for the office staff
• Creating a "sense of urgency" among the office staff
• Achieving budgeted sales/gross profit goals
• Adhering to and enforcing policies and procedures set forth by the company
• Regular and predictable attendance is an essential function of the job

Management goals as it pertains to all departments in the staffing office:

• Driving sales with active clients, new clients, inactive clients, and prospects, through the demonstration and reinforcement of the Condustrial Sales Process with field representatives.
• Directing and monitoring daily activities of the field representatives.
• Protecting Condustrial’s assets by monitoring and managing client collections.
• Building strong client relationships, including overseeing client appreciation activities.
• Ensuring exceptional customer service for our clients
• Handling the turnover of clients when field representatives leave the company
• Participating in marketing and business development activities to increase revenues.
• Maintaining continual sales recruiting efforts

Management of the recruiting department:

• Building a quality workforce by overseeing the recruitment, hiring, training, development, and retention of quality field employees.
• Building positive field employee relationships, including overseeing employee orientation/appreciation/safety culture activities.
• Monitoring the work of the project coordinator to ensure that the project coordinator/recruiter is performing his or her job efficiently

Safety:

• Creating a safety culture within the office.
• Promoting corporate safety programs
• OSHA safety training compliance.
• Ensuring the proper documentation in the event of an accident.
• Testifying in workers' compensation hearings/field employee litigation.

Other management duties:

• Planning, controlling, and monitoring an operating budget.
• Planning, controlling, and monitoring a sales budget.
• Analyzing financial and other data reports
• Ensuring compliance with all policies and procedures.
• Keeping pricing structure intact to maintain gross profit margins.
• Overseeing office payroll processing functions.
• Monitoring benefit administration.
• Ensuring all office meetings are conducted weekly/daily.

Management of office staff:

• Recruiting, hiring, and retaining the proper number of qualified office staff.
• Managing office employee performance by establishing goals and objectives for staff, clearly communicating these goals and objectives to the appropriate team members, measuring performance results and providing feedback.
• Providing ongoing coaching and development to office staff.
• Acting as a resource to office staff in resolving problems and increasing effectiveness.
• Building "team loyalty" and developing a strong culture among office staff.
• Ensuring consistent and fair treatment of all office staff.
• Communicating and sharing information with office staff, other offices, and corporate to increase the use of best practices.
• Keeping current on industry trends which have potential impact on the office.
• Creating a positive office environment that enhances the productivity and job satisfaction of office staff.

Salary:

$50k-$55k base plus commission structure. Company Phone, Car allowance, and expense Account.

***Please submit your resume for Immediate consideration.***