Residential Hvac Service Technician

Swan Home Services of Denver, CO has an immediate need for an experienced Residential Hvac Service Technician.

Swan Home Services is part of the Service Champions Family and is a fast growing company that is driven by our7 Core Values (Integrity, Respect, Compassion, Punctuality, Teamwork, Enthusiasm, and Accountability)

Swan Home Services in Denver- is an established company whose goal is to provide exceptional service for our customers. We do this by performing all aspects of drains, plumbing, heating/air conditioning service, repair and replacement sales to homeowners. Swan has generations of loyal customers, and we are committed to superior quality work. If you want to be a part of our successful team, we’re ready to hear from you!

*Must be able to sell, repair and offer replacement options to customers for HVAC equipment.

Pay is based on performance and ranges from $80K to $150K

Applicant must be technically skilled, detail-orientated, and an expert communicator. Technician must prioritize customer satisfaction and safety. Applicant will be responsible for performing new customer trouble calls, maintenance, warranty, and emergency repairs. Our ideal candidates will be a professional and have excellent communication and troubleshooting skills.

We are looking for someone with a positive attitude, who is motivated, punctual, and professional! Must have a valid driver's license and have minimal infractions. *Typical schedule is Monday-Friday, but will have on-call and weekends.

SKILLS AND QUALIFICATIONS:

• 3 + years experience
• EPA Universal or Type 2 Required and Nate certified Preferred
• Experience using Service Titan a plus
• Self motivated, goal driven, competitive, individual contributor who loves to win as a team
• Engaging personality which blends well with a fast paced environment
• Excel at setting job expectations with customers
• Basic math skills are a must
• Analytical, focused on quality, and results-driven
• Ability to understand and follow oral and written directions
• Strong communication and customer service skills, friendly and approachable
• Demonstrate job stability and high level of dependability
• Possess and maintain a good driving record

DUTIES AND RESPONSIBILITIES

• Analyze problems and identify appropriate tools and materials for repair
• Prepare written work cost estimates for our customers
• Document service performed and recommendations made by completing applicable forms, reports, logs, and/or records
• Complete all tasks and comply with safety policies and established procedures and quality standards
• Meet sales goals and metrics
• Maintain truck inventory
• Ability to communicate recommendations and services
• Demonstrate the ability to perform tasks in a timely manner in accordance with our quality and safety standards
• Ability to demonstrate punctuality
• Participate in weekly meetings for continuing training and development
• Operate a variety of hand and power tools
• Check layout of existing heat devices and air conditioning units to plan work procedures.
• Obtain materials and supplies according to establish policies and procedures.
• Complete diagnostic troubleshooting the HVAC System from wiring diagrams and schematics
• Is fully capable of troubleshooting, diagnosing, and repairing various components of residential HVAC systems.
• Experience working with gas and electric furnaces, air conditioners, and heat pumps.
• Exceptional ability to interact with people in a positive and courteous manner.
• Ability to work with a high degree of integrity and promote a positive company image
• Demonstrate Respect, Compassion, and Integrity when communicating with clients

WORK CONDITIONS AND PHYSICAL DEMANDS

• The principal duties of this position are performed in a variety of environments, including customer homes, the outdoors, and field environments at development and work sites on uneven and rough terrain.
• Regularly required to use hands to finger, handle or feel, reach with hands and arms.
• Occasionally required to ascend/descend ladders and balance.
• Required to work in outside weather conditions, including heat, cold, and temperature swings, for extended periods of time.
• Requires concentration and attention to detail; requires a high level of organizational and prioritization skills.
• Standing up to 8 hours per day; Walking up to 8 hours per day on uneven, difficult terrain.
• Occasional heavy manual labor to include lifting and carrying up to 50 pounds.
• Regular and repetitive grasping, gripping, reaching, bending, stooping, crouching, climbing, squatting, kneeling, and working overhead.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Expressing or exchanging ideas by means of the spoken word to impart oral information to others and to convey detailed spoken instructions accurately, loudly, or quickly.
• The ability to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms, or alarms).
• May work in closed or cramped space on occasion

BENEFITS

• Company Vehicle (with fuel card)
• Tools allowance provided
• Company cellphone and Tablet
• Uniforms with Laundry Service
• 401K (eligible after 90 days of employment)
• Medical, Dental, Vision (eligible after 60 days of employment)
• Life Insurance
• Paid Vacation
• Paid Holidays
• Company paid Outings

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. We make hiring decisions based solely on qualifications, merit, and business needs at the time.