Teller
Bank of Ann Arbor
Ann Arbor, MI
- Full-Time
Job Description
Company Info
Job Description
Description:
- Delivers a unique customer experience aimed at improving customer financial well-being and creating loyalty.
- Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately.
- Handles transactions efficiently and accurately by accepting account deposits and withdrawals, verifying cash, and endorsement of checks.
- Accepts loan payments, issues money orders, cashier checks, traveler checks, foreign currency, cash advances, and U.S. Savings Bonds.
- Processes all transactions within authorized limits, which includes check-cashing limits - obtains supervisor approval on all required transactions.
- Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or BoAA team members.
- High School Diploma required.
- Excellent customer service and communication skills, with the ability to interact with various bank clients.
- Previous cash handling experience is helpful.
- Proficient computer skills include the ability to use a keyboard, ten-key pad, and basic capability to access information contained within bank-wide systems.
- Effectively manage multiple priorities, work in a fast-paced, changing environment, and commit to accuracy and timeliness.
- Follow policies, procedures, and written instructions, as well as verbal instructions or directions from his/her supervisor.
- Ability to maintain confidentiality
- Be able to work during normal business hours Monday - Friday 8:00 am to 5:00 pm/close. Rotating Saturdays from 8:30 am to 12:00 pm/close
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