Part-time Teller

First Federal Bank of Louisiana is currently seeking a Part-Time Teller at our Main Office, located in Downtown Lake Charles, Louisiana.

About Us

First Federal Bank of Louisiana is a full-service, locally owned, community bank that has helped build the communities we serve for over 70 years. With 16 branches serving 11 communities in Louisiana, we are proud to offer our customers a wide variety of products and services to meet all of their financial needs. We offer Personal and Business Checking Accounts, Savings and CDs, multiple Retirement options, Home Equity Lines of Credit, as well as Mortgages and Consumer Loans. Our established Investment and Insurance divisions also offer a full line of products. Over the years, First Federal Bank has established a reputation for fast, professional service. We believe our customers expect and deserve nothing less.

Position Summary

Performs all phases of teller operations including usual paying and receiving functions plus a variety of duties pertaining to customer transactions. Establishes and maintains customer satisfaction as the singular priority in all activities. Identifies and acts upon opportunities to refer customers to FFBLA specialists from other lines of business who provide specific products that meet the customer’s needs.

Essential Duties & Responsibilities include, but are not limited to, the following:

• Greets customers immediately, in-person and by telephone; ascertains nature of business; answers telephone and gives information to callers or routes call to appropriate individual
• Accepts deposits, loan payments, savings deposits, and collection items
• Cashes checks, Savings Bonds and processes savings withdrawals
• Prepares paperwork or computer input for customer transactions
• Secures and maintains daily cash drawer limits and balances drawer each day
• Accepts stop payments, drafts, loan payoffs
• Sells and/or balances official bank checks
• Prepares change orders for commercial customers
• Refers bank products and services, including insurance and investment services, to appropriate bank representative
• If designated as a relief teller, will be required to travel to other branch locations, as needed
• Complies with specific job related BSA policies and procedures, including but not limited to: obtains proper identification; completes CIP requirements; completes and submits Customer Transaction Reports (CTR), Suspicious Activity Reports (SAR), Monetary Cash Sale Forms on time and in accordance with BSA policy; recognizes “red flags”; reports suspicious or unusual requests to the BSA and Security Officers; performs OFAC scans in accordance with BSA policy
• Compliance training is assigned to all Bank personnel based on their position with the Bank. Employees are required to complete all assigned training timely and in accordance with Bank policy.
• Contributes to team effort by accomplishing related duties, as assigned

Minimum Qualifications

• High school diploma or general education degree (GED); and
• A minimum of six (6) months cash handling and related customer services experience required;
• Previous bank teller experience preferred

Schedule

The normal part-time work schedule at the Sulphur Branch is Monday through Friday, 2:00 p.m. to 6:00 p.m. May occasionally be required to come in early or stay late as needed. 25 to 27 hours per work week. Regular attendance is required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are a basic summary of the knowledge, skill, and/or ability required. The full job description is attached as a pdf to this job posting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties & Responsibilities

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Opportunity Employer

The employment policy of First Federal Bank and its subsidiaries is to provide an equal employment opportunity for all employees and job applicants without regard to race, color, religion, sex, national origin, age, individuals with disabilities, protected veteran status, sexual orientation, gender identity, genetic information, or any other legally protected characteristics or activities in accordance with applicable laws.

The normal part-time work schedule is Monday through Friday, from 2:00 p.m. to 6:00 p.m. May occasionally be required to come in early or stay late, as needed. Regular attendance is required.