HVAC Office Coordinator

Are you a dynamic, detail-oriented individual with a passion for delivering exceptional customer service? ACS Air Conditioning Services is seeking a motivated HVAC Office Coordinator to join our team in Tucson! If you thrive in a fast-paced work environment, excel at multitasking, and have a proven track record in administrative roles, we want to hear from you.

Join ACS and be part of a company that values professionalism, teamwork, and excellence. We look forward to welcoming a new member to our dynamic team.

Primary Responsibilities

As an Office Coordinator, you will play a key role in our operations. Your responsibilities will include:

• Providing top-notch customer service via a multi-line telephone system.
• Efficiently scheduling field technicians and managing invoices and maintenance agreements.
• Maintaining an up-to-date customer database with accurate information.
• Facilitating clear and concise communication with department managers, employees, and customers.
• Different administrative tasks as assigned.

Work Schedule:

Monday - Friday: 7:30 am - 4:30 pm

Compensation:

$18.00 - $22.00/hour, depending on experience

Benefits:

• Medical coverage (50% employer-paid)
• Dental coverage
• Paid vacation
• Paid holidays
• 401K

Required Qualifications:

• 2+ years of administrative experience
• 1+ years of scheduling coordinator or dispatching experience
• Advanced customer service and communication skills (written/verbal)
• High attention to detail with the ability to complete tasks and follow through
• Strong prioritization and organizational skills
• Success in working efficiently in a fast-paced environment
• Proficiency in Microsoft Office: Word, Excel, Outlook, and the ability to learn new software
• Geographical knowledge of service area and map reading skills