Hotel Front Desk Night Auditor

Our property is growing rapidly and we are looking for a night auditor who loves working with people and possesses a strong commitment to customer satisfaction. We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities: • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process • Provide exceptional service to all hotel guests during their stay • Be knowledgeable of Hotel Rewards Program and deliver all member benefits in a friendly manner Qualifications: • Excellent customer service and communication skills are required • Computer proficiency is required; experience with accounting or reservation software is preferred • Diploma or equivalent from high school is required; some college is desired • Overnight shift; requires flexible hours • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required Compensation: $14 - $15 hourly

• Be knowledgeable of Hotel Rewards Program and deliver all member benefits in a friendly manner