Chief Financial Officer (on-site, Baltimore City)

Overview

The Chief Financial Officer (CFO) oversees the Finance, Information Technology and Facilities & Security departments. The CFO is a critical partner to the President & CEO and Executive Team in building a strong, efficient and accountable infrastructure that supports the agency mission. The CFO ensures compliance with legal, regulatory, programmatic and contractual requirements through a strong system of internal controls. As part of the Executive Team, this role is broadly responsible for the ethical operation of this $28M, 220-person non-profit health care, advocacy and housing organization.

Key Role Responsibilities

• Develops and mentors Division leaders using a strengths-based approach, building their capacity and enthusiasm for the work. Fosters a collaborative, supportive and collegial environment across agency departments to ensure a high-quality experience for clients and high staff morale. Direct reports include: Director of Finance, Director of Information Technology, Director of Facilities & Security and Director of Revenue Cycle Management.
• Leads a Finance department that ensures strong financial health and asset stewardship practices. Establishes and evaluates policies, processes and controls according to Generally Acceptable Accounting Principles. Leads and ensures routine reporting and auditing of agency finances.
• Works closely with the Executive Team to create and report on annual, capital and grant budgets and assumptions, ensuring transparency and accountability throughout the planning and implementation process. Manages fiscal oversight, accounting and reporting of 25-35 public grants and 10-20 private grants in close partnership with members of the Management Team. Champions a transparent, data-driven culture.
• Ensures strong revenue cycle systems and actively monitors the public health insurance regulatory environment for policy changes related to third party billing. Maintains relationships with Managed Care Organizations (MCOs) that administer public insurance programs. Evaluates alternative payment models in an evolving health care landscape.
• Guides the strategic vision for Information Technology department, making sure that staff has the support it needs to function efficiently and safely. Helps the agency to stay abreast of advancements in technology within the healthcare industry and propose ideas to innovate within the business model. Create, manage and improve IT practices, policies and procedures to support growth and ensure privacy, security and social responsibility.
• Responsible for sound business practices, review of business contracts, and the management of risk regarding matters of finance, facilities, personnel, and information technology. Coordinates closely with the Executive Team on contract negotiations; equipment and capital planning; compliance activities; the system needs of service providers; and other activities to promote agency strategy.
• Oversees the Facilities and Security needs of the agency. Ensures the maintenance, security and compliance of all physical sites, building systems and vehicle fleet. Promotes and facilitates a culture of safety and respect, protecting both people and physical assets from harm while on agency property.

• Provides clients, staff and visitors with an exceptional experience through exemplary customer service, including a safe and confidential environment. Leads and partners across the agency to address racism and racist practices in our work, including ways to create an intentional and affirming workplace for Black, indigenous and people of color (BIPOC). Continuously incorporates input from clients, staff, and data analytics to improve systems and workflows for quality, efficiency, and client satisfaction.

• In partnership with peers in executive leadership, ensures compliance with regulatory and accreditation standards in client care – including those set by HRSA, FTCA, TJC, NCQA, OSHA, CLIA and HIPAA.
• Supports, advises and provides reports to the Board of Directors. Staffs the Finance and Facilities Committee.

Key Agency Responsibilities

In addition to role responsibilities, every staff member has the following responsibilities as a part of their employment:

• Models and reinforces the core values of dignity, authenticity, hope, justice, passion and balance
• Actively participates in performance improvement and advocacy activities that support the mission
• Protects clients’ personal health information by maintaining compliance with HIPAA and other relevant health care-related IT security regulations
• Performs other duties on an as-needed basis

Knowledge, Experience and Skills

Formal Education and Training

• Bachelor’s degree required
• Master’s degree in business administration, public administration or related field highly preferred
• CPA preferred

Experience

• Minimum of eight years of progressive leadership experience in finance within a regulated health care setting required; experience in an FQHC or ambulatory care setting strongly preferred
• Minimum of four years’ supervisory experience with significant experience in building, mentoring and coaching teams
• Experience with grants management and revenue cycle management required
• Highly proficient within non-profit general ledger software and payroll systems (currently MIP and ADP)
• Prior experience managing facilities, security and/or information technology highly preferred
• Knowledge of the nature and causes of homelessness and poverty

Skills

• Excellent verbal and written communication skills; tact; and a passion for transparency
• Ability to analyze complex tasks, systems, problems and determine solutions
• Self-reflective
• Ability to manage ambiguity and complexity
• Strong analytical skills
• A collaborative and flexible style, with a strong service mentality
• Ability to work in sensitive situations and maintain confidentiality

Health Care for the Homeless is an equal opportunity employer and is committed to racial equity and inclusion. We make a particular effort to recruit and promote Black, Indigenous and People of Color (BIPOC) for open positions. BIPOC, LGBTQIA+ individuals, people with disabilities and people with other marginalized identities are encouraged to apply.