Patient Care Coordinator (Front/Call Center)

ALPINE EAR NOSE & THROAT IS GROWING!

Alpine Ear, Nose, & Throat is proud to offer consolidated services of ENT, audiology, allergy and vestibular therapy. Our nine board-certified physicians have been serving Northern Colorado for a combined total of over 40 years. We have offices in Fort Collins, Greeley, and Loveland. Our physicians seek to provide the highest quality patient care and strongly believe in the patient-physician relationship.

We are currently seeking Patient Care Coordinators for our Front Desk & Call Center. The ideal candidate must have the ability to speak clearly and distinctly, with a friendly, courteous tone. Candidates must also be able to use good listening skills to put callers at ease and obtain accurate, complete information. Must be able to do all of this in a fast-paced medical environment. Ability to multi-task is a must. Accuracy and good customer service are key in this position. Experience preferred but not required.

Job Description: Greet and register patients, answering phones for a busy ENT office, scheduling appointments, creating patient accounts with accuracy. Edit data within the patient accounts, communicating with our team regarding patient appointments, triaging calls to the appropriate staff members, following practice guidelines to effectively schedule patients, collecting and verifying insurance information and making sure it is accurate in all patient accounts. Collects payments and balances from patients and correctly balances all collected monies against receipts. Ensures confidentiality of medical records and patient information, among other duties.

Competitive salary and benefits!

Please include a cover letter with your resume.

No phone calls please.

Job Type: Full-time

Salary: $19.00 - $24.70 per hour

Benefits:

• 401(k) matching
• Dental/Vision and Medical insurance
• Life insurance
• Paid time off

Schedule:

• Monday to Friday

Education:

• Minimum: High school or equivalent

Work Location: In person.