Shop Technician - US Shoring

Shop Technician – Euless, TX

US Shoring, a division of Road Machinery & Supplies Co. is searching for a Service Technician to join its team at our Euless, TX location. This position is responsible for performing high-quality field service repair/technical training work on boring and tunneling equipment; responding to customer needs in a professional, caring, and timely manner; and ensuring maximum value for work performed.

As a member of the team, you will enjoy:

• Work Culture – RMS is family-owned and treats their team members right. RMS values long term relationships with our customers, vendors, and each other.
• Career Opportunities – Experience a career with the support and encouragement to develop yourself and others.
• Competitive Compensation Packages – Based on experience and other factors.
• Full Benefits Package – Including medical, dental, life, 401(k), and vacation.
• Stability and Reputation – RMS has been in business for 96 years and continues to grow.

Responsibilities:

• Maintain and repair all rental equipment and make it rent ready in a timely manner.
• Perform complex repairs correctly.
• Work alone with limited supervision at times.
• Build strong customer service relations.
• Evaluate damage and generate an action plan for repairs including a full estimate sent to the customer in a timely manner.
• Work closely with the Shop Supervisor on parts ordering and service work billings.
• Be able to travel as needed, including overnight stays.
• Accept advanced and continued training on represented manufacturers.

Qualifications/Skills:

• Experience servicing utility construction equipment.
• Working knowledge of hydraulic, electrical, and mechanical systems on various equipment.
• Knowledge of horizontal/directional boring machines and ability to work on tier 3 and tier 4 engines is a plus.
• Electric and gas welding experience.
• Valid driver’s license with a clean record is mandatory, CDL license would also be a plus.
• Basic computer skills for recording work performed.
• Able to work responsibly, safely, and intelligently.
• Have the desire to take action, improve, and be appreciative.
• Possess the capability to engage with customers, co-workers, and vendors in a respectful manner.

About Road Machinery & Supplies Co.

Road Machinery & Supplies Co. is a distributor of construction and mining equipment with sales and support operations throughout the Upper Midwest. RMS is a multiline dealer, representing the best brands of construction equipment in the industry, including Komatsu, KPI-JCI, Epiroc, Sennebogen, Gomaco, LeeBoy, Roadtec, and Bomag.

At Road Machinery & Supplies Co. we understand our customers depend on our expertise, performance, and commitment to avoid downtime, lost production, and cost over-runs. Our employees are committed to providing the services, technical support, and product solutions that let our customers complete their projects on schedule and within budget, allowing their businesses to thrive.