Bilingual Medical Assistant

Quantum Pain and Orthopedics is a premier outpatient clinical network serving the San Antonio and Austin, TX areas. Our specialty is combining high quality healthcare with compassion and excellence. QPO strives to create a team that highlights our culture of diversity, ethics, and collaboration. Come join our team at Quantum Pain and Orthopedics and uncover the excellence in YOU!

Our team is looking for a full-time Medical Assistant in San Antonio, TX to provide direct patient care in the outpatient clinical setting. The Medical Assistant will additionally support a positive patient experience by performing administrative and certain clinical duties under the direction of physician or nurse manager and will assist the physician in scribing patient notes.

ESSENTIAL FUNCTIONS:

• Demonstrates Customer Service Standards (smiles and makes eye contact, greets each patient and visitor, seeks out patient and visitor contact, displays appropriate body language at all times, takes 5 minutes each day to go above and beyond for one patient or visitor, honor diversity and thanks each customer)
• Works efficiently and completes tasks thoroughly to optimize patient flow while maintaining quality and patient/provider satisfaction
• Escorts patient(s) to exam rooms, interviews patients, measures vital signs, including weight, blood pressure, pulse, temperature, and documents all information in patient's chart
• Confirm patient' DOB and full name
• Confirm reason for visit and date of injury
• Educates and may give directions to patient regarding medication and treatment plan as instructed by physician or physician assistant
• Maintains patient charts ensuring all related reports, labs and information is filed and available in patients' medical records/file prior to their appointment. Ensure completeness and accuracy of patients' forms
  • Patient must have a referral form unless sent from another provider
  • Patient must have x-ray or MRI report
  • Check off list must be completed
  • Letter of Protection must be in the patient file, if applicable
• Completes necessary forms as requested including but not limited to disability and FMLA forms

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to maintain effective and organized systems to ensure timely patient flow
• Excellent, polished patient interaction skills. Ability to communicate professionally with patients
• Exceptional customer service and phone etiquette
• Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word & E-Clinical
• Energetic with a desire to learn and develop new skills

EDUCATION AND EXPERIENCE:

• High School diploma or its equivalent
• Minimum 1-2 years in medical office setting
• Medical Assistant Certification preferred

BENEFITS OFFERED:

• 3 Medical Plans
• 2 Dental Plans
• 1 Vision Plan
• Employee Assistance Program
• Short and Long-Term Disability Insurance
• Basic and Voluntary Life with AD&D Plan
• 401(k) with a 2-year vesting
• PTO + Holidays

Please visit our website for more information:

https://www.quantumpainortho.com/

Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.