Hotel Night Auditor
- Full-Time
Our property is seeking a Night Auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities:- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Provide exceptional service to all hotel guests during their stay
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Complete additional bookkeeping, administrative, and accounting procedures as requested
- Proficiency with computers is required; experience with reservation and accounting software is desired
- Great communications. and excellent customer service skills are required
- Experience in the hospitality industry or guest services is preferred, but not required
- Overnight shift; requires flexible hours
- High school diploma or equivalent required; some college preferred
We're off I-395/I-95, across the street from Springfield Town Center mall. Fort Belvoir military base is nine miles away and we're a half-hour drive from Washington DC. We offer a free shuttle to and from Franconia-Springfield Metro Station, less than two miles away. We have a fitness center and free parking...WiFi's on us!
Address
Hilton Springfield
Springfield, VAIndustry
Tourism
Posted date
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