Logistics Coordinator

IEM (Industrial Electric Mfg.) is the largest independent full-line manufacturer of custom electrical distribution and power quality equipment in North America. IEM is delivering customer-specific solutions to meet the ever-changing power requirements of growth industries across the world. This position offers an exciting opportunity within an innovative, growing company, with a backlog of bookings that go beyond 3 years.

PURPOSE OF POSITION:

This position is primarily responsible for coordinating the shipping activities for outbound shipments, to ensure timely delivery of products to customers and distribution centers.

ESSENTIAL FUNCTIONS:

• Coordinate and monitor the transportation of goods, ensuring timely delivery to customers and distribution centers.
• Oversee outgoing shipments to ensure accuracy, completeness and condition of shipments.
• Communication and Coordination: Serve as a liaison between internal teams, external partners, and customers to facilitate smooth logistics operations and resolve any issues or concerns that may arise.
• Compliance and Documentation: Ensure compliance with all relevant regulations and documentation requirements for domestic and international shipments, including customs clearance and export/import regulations.
• Documentation and Reporting: Maintain accurate records and documentation related to shipments, and logistics operations. Upload all shipping documentation, including pre-ship photos, packing slips and Bill of Lading (BOL) into WorkNet.
• Customer Service: Ensure a high level of customer satisfaction by responding promptly to inquiries, providing updates on shipment status, and addressing any concerns or issues related to logistics.
• Coordinate with the Logistics Manager to develop and maintain relationships with carriers, freight forwarders, and vendors to negotiate favorable rates and terms, ensuring cost-effective transportation solutions.
• Coordinate with the Logistics Manager to develop and implement strategies to optimize shipping routes, reduce transit times, and minimize transportation costs while considering factors like traffic patterns and delivery schedules.
• Adhere to established safety guidelines and procedures.
• Perform any other duties as required by the manager

SUPERVISION OF PERSONNEL:

• None

COMPETENCIES:

• Attention to Detail: Ability to accurately track and manage shipments, and documentation, ensuring all logistical tasks are executed with precision.
• Organizational Skills: Strong organizational abilities to effectively prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced logistics environment.
• Communication Skills: Excellent written and verbal communication skills to liaise with internal teams, external partners, and customers, ensuring clear and effective communication throughout the logistics process.
• Teamwork and Collaboration: Ability to collaborate effectively with cross-functional teams, including warehouse personnel, production personnel, and transportation providers, to achieve common logistics objectives.
• Customer Focus: Dedication to meeting customer needs and expectations by delivering products on time, resolving issues promptly, and maintaining a high level of service quality in all logistical activities.

EDUCATION AND EXPERIENCE:

• High School Diploma or GED required.
• 1- 2 years of experience in shipping/receiving, preferably in a manufacturing environment.