Waiter - Waitress

Description

Our small-town restaurant is a local staple for fine-casual dining and is looking for servers with a welcoming smile and a positive customer service attitude to set the tone for our visitors' dining experience. In the restaurant, you will serve our customers by ensuring they are seated quickly, their orders are received, prepared, and delivered in a timely manner, and that tables are cleaned and ready for the next customers. Our servers are committed to providing a great customer experience to our visitors, and our ideal applicant maintains a cheerful and polite approach toward both guests and employees. If you love connecting with others and have a strong sense of responsibility, this job could be right for you. Now is the time to apply!

Responsibilities

•Greets customers as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided
•Distributes menus and presents the daily specials
•Answers questions regarding the menu
•Takes food and beverage orders and delivers them to the kitchen
•Delivers food, beverages, condiments, and other requested items to customers
•Ensures that food is prepared correctly and to customers' satisfaction; returns incorrect or improperly cooked orders to the kitchen
•Collects plates and clears the table as customers finish their meals
•Prepares customers' checks and collects payments
•Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments
•Always maintains alcoholic beverage codes
•Performs other related duties as assigned
•Accept correct payment from guests and guarantee the accuracy of the guest check and manner of payment to protect both the client and the business from any transaction mistakes
•Welcome customers upon arrival and promptly seat them, take food and beverage orders from diners, serve meals, and meet any special requirements or requests
•Participate in pre-shift and department meetings to gain a thorough grasp of all products, services, and facility activities
•Perform all restocking and cleaning activities as directed, including opening and closing duties
•Establish a full knowledge of menu items, ingredients, and daily specials to respond to client inquiries and make recommendations

Qualifications

Required Knowledge Skills and Abilities:

•Knowledge of methods of food preparation and sanitation regulations
•Knowledge of food and wine or aptitude to learn
•Excellent interpersonal and customer service skills
•Well-organized with the ability to take and place food and beverage orders accurately
•Ability to operate point-of-sale systems
•Ability to effectively present information to and respond to questions from groups, managers, patrons, other staff, and the general public

Education and Experience:

•Must meet the minimum age requirement as prescribed by law
•Previous experience as a server preferred
•Experience with the public in a professional and courteous manner
•Must successfully complete the restaurant's training course

Certificates, Licenses, Registrations:

•Maintain a valid Food Handler's License
•Maintain a valid Alcoholic Beverage Card (TABC Card)
•We prefer some experience working in the food service industry
•Must have a strong focus on putting the guest first with exceptional customer service experience
•Excellent communication and interpersonal skills for working with customers and other team members
•Educational requirements include a high school diploma or equivalent GED certification
•Possesses strong, organizational and time management skills