Hotel Night Auditor
- Full-Time
Our property is seeking a Night Auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities:- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
- Ensure all guests feel they are having an exceptional experience at the property
- Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
- Perform additional bookkeeping, administrative, and accounting procedures as required
- Requires a flexible schedule that allows for overnight shift hours
- Must be computer proficient; experience with accounting or reservation software is a bonus
- Outstanding communication skills and excellent customer service skills are required
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
- Diploma or equivalent from high school is required; some college is desired
We're off I-395/I-95, across the street from Springfield Town Center mall. Fort Belvoir military base is nine miles away and we're a half-hour drive from Washington DC. We offer a free shuttle to and from Franconia-Springfield Metro Station, less than two miles away. We have a fitness center and free parking...WiFi's on us!
Address
Hilton Springfield
Springfield, VAIndustry
Tourism
Posted date
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