Philanthropy Assistant

Looking to make a difference in the lives of pets and people? With an almost year-round beautiful blue sky and a scenic mountain backdrop, HSPPR is a nonprofit animal shelter serving El Paso, Pueblo, and Douglas Counties as well as the City of Centennial in the colorful State of Colorado. We employ a total of 200+ employees. We are an organization that celebrates and prioritizes diversity and inclusion. HSPPR welcomes you to apply for this exciting opportunity at our socially conscious organization.

** THIS JOB POSTING WILL CLOSE ON THURSDAY, MAY 2, 2024 **

The Philanthropy Assistant provides administrative support to the Philanthropy team. Partners with Donor Database Manager and Stewardship Coordinator to support data entry, donor communications and acknowledgements, and other administrative tasks.

Key Duties and Responsibilities

Administrative Support:

• Act as administrative receptionist: greet donors, answer phone and refer donors appropriately.
• Receive walk-in and phone-in donations and handle appropriately.
• Receive, screen and respond professionally to communications directed to the Philanthropy office over the phone, by mail and email.
• Maintain files and other materials in confidence.
• Manage the Philanthropy team's inventory of office supplies, letterhead, envelopes, swag, and other printed materials.
• Work with Philanthropy department team members on special projects as needed.

Data entry:

• Assist with mail processing, scanning of checks and remittance slips.
• Review data prior to finalizing entry into the Raiser's Edge NXT database.
• Assist with duplicate clean up.
• Assist with basic database hygiene.

Donor Stewardship:

• Make new donor thank you phone calls.
• Assist with thank you letter preparation and mailing.
• Handwritten donor thank you notes as needed.
• Print and sign donor thank you letters, adding personalized notes where appropriate.
• Check department email and phone calls. Return as appropriate. Forward to appropriate philanthropy team members.
• Facebook/social media donation thank you cards/emails.

Other:

• Commitment to the mission, values, goals and success of HSPPR.
• Appropriately documents observed animal behaviors utilizing objective language as required in relevant procedures and/or policies.
• Perform all other duties as assigned.

Supervisory Duties

None

Physical Demands

• Regularly sits at computer station, often in a shared office environment.
• The employee must regularly lift and/or move 25 or more pounds of moving weight and occasionally lift and/or move up to 40 or more pounds of moving weight.
• May be occasionally required to climb or balance, stoop, kneel, crouch and crawl.
• Regularly required to sit, reach with hands and arms, talk, hear, and is frequently required to stand and walk. May be expected to be on feet for extended periods of time.
• Consistently exposed to animals in the workplace and animal allergens under conditions with limited alternatives available.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision and depth perception.
• Regularly exposed to noise and potential exposure to hazardous weather conditions.
• Potential exposure to cleaning supplies and/or other substances containing toxic or caustic chemicals.

Schedule Requirements

Schedule may include weekend and evening work.

Education/Experience Necessary

• Commitment to the mission, values, goals, and success of the Humane Society of the Pikes Peak Region
• Ability to effectively read, write, interpret, communicate, perform basic problem solving, and perform basic math as commonly expected from completion of a High School Diploma or Equivalent Education.

• One to two years directly related work experience. Development/philanthropy experience preferred.
• Raiser's Edge or other donor database experience preferred.
• Ability to set priorities, change them as needed and meet deadlines.
• Proficiency with computers and applications (MS Word, MS Excel, and internet).Ability to communicate skillfully and effectively with a culturally diverse staff, volunteers and community in a professional, respectful, courteous and tactful manner at all times.
• Proactive and eager to learn.
• Strong verbal and written communication, follow-through, and organizational skills.
• Demonstrated reliability to maintain confidentiality.
• Exceptional client service skills.

The core values of the staff unite us and guide us to provide the best service to the animals in our care, our organization, and our community.

Core Values Statements-

• • Compassion: We believe that animals matter. We are committed to treating animals and people with kindness, respect, and compassion.

• • Stewardship: We are accountable and transparent in our actions and in the use of our resources to build trust in those we serve.

• • Integrity: We believe we can make the greatest impact by staying true to our mission, always doing what is best for the animals and people of our community, and by standing united in our decisions.

• • Excellence: We are passionate about our mission, and strive for excellence through continual learning, innovation, and the development of our board, staff and volunteers.

• • Collaboration: We seek strategic partnerships and alliances to advance the welfare and protection of animals and people.

• • Service: We exist to serve our communities and operate with this commitment to serve as front and center in all we do