Retail Manager

Founded in 1986, Mount Pisgah Christian School is a leading private school that provides an outstanding college-preparatory education grounded in Christian faith and values. Our vision is to teach foundational truth in an ever-changing world, empowering students to think critically and creatively and to act with courage and compassion. We are committed to partnering with families to offer excellence in faith, academics, fine arts, and athletics.

The Retail Manager position connects with current students, families, MPCS faculty, and outside vendors daily. This person, the Patriot Shop, and South Hall Lobby are often the first impression for many new and/or prospective families and this person must be outgoing, friendly, and provide an outstanding customer service experience at all times. As the Retail Manager, they are responsible for creating a welcoming shopping experience for our families and community. They keep current with trends to design attractive apparel and accessories to increase brand awareness, sales, and marketing efforts. This position works with the Principals in each division to coordinate uniform guidelines, serves as the liaison between the school and uniform vendors, and provides uniform staples in the retail store.

Responsibilities:

Retail Manager

• Oversees sales of the Patriot Shop by managing all controllable costs with a view to maintain profitability
• Manages daily store duties by being present during store hours, delivers excellent customer service, manages the e-commerce site, fulfills orders and tracks inventory and sales
• Greets and receives customers, delivery personnel, parents, tours, etc. in the South Hall lobby in a welcoming manner
• Implements purchasing plans and continues to cultivate relationships with vendors
• Manages consignment vendors
• Plans, designs, receives, tags, and manages all inventory
• Works across other school divisions to help with branding, gift cards, sourcing products, and other various tasks
• Manages budgets and invoice processing
• Seeks ways to promote the store, product lines, and develop promotion schedules
• Partners with Communications Department for school wide announcements of all special events regarding the school store
• Sets up the Patriot “Pop-Up” Shop at requested school-wide events, games, and fundraisers, including all home football games
• Ensures that the Patriot Shop and South Hall Lobby remains clean, well-stocked and presentable at all times
• Has strong knowledge of uniform guidelines and advises students and their families of uniform requirements
• Serves as the liaison between the school and uniform vendors and coordinates meetings with the principals and Director of Finance to discuss uniform guidelines and planning
• Keeps leadership aware of trends, best practices, and new opportunities

• Assumes other responsibilities as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Business, Marketing and/or Retail Experience Required: Bachelor’s Degree Preferred
• Strong organization, sales, and planning skills
• Excellent written/oral communication skills
• Outstanding Customer service skills
• Ability to operate basic business software programs
• Adobe Illustrator experience preferred
• A commitment to professional development and lifelong learning
• A passion for integrating faith into daily activities
• A genuine ability to “connect” with and serve families in a Christian community

Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the associate is:

• Frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear
• Available to work nights and/or weekends, if needed
• Frequently required to stand, walk distances and climb stairs
• Drive personal vehicle across campuses
• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus
• The noise level in the work environment is usually low
• Manage equipment including phone, computer, cameras, video equipment and other electronic devices
• Use muscles/limbs to Lift boxes/items under 30 lbs

The faculty and staff of Mount Pisgah Christian School affirms a Statement of Christian Belief. MPCS believes the fair and equitable treatment of employees is critical to fulfilling its mission, vision and guiding principles. Consistent with its Christian beliefs, it is the policy of MPCS to conduct business and provide equal employment opportunity to all persons without regard to gender, race, color, national origin, age, disability and in compliance with all federal and state laws.