Direct Support Professional Manager

We are HIRING! People with Heart

If you've ever felt the need to help someone along their path to success, then consider a career helping intellectually disabled individuals.

The Key Training Center has been in Citrus County for over 58 years and we are proud to be one of the largest and best non-profit providers in the area. Every day we work hard to provide Kindness, Love, Dignity and Respect to each one of our clients.

Finding a job that gives you purpose is so important. It's what makes you want to get up and go to work every day; it's what keeps you creative and happy. So don't settle for anything less. Go the extra mile, put in the extra work, and find a path that will truly fulfill you. Our roles generally allow you to work towards a specific mission that directly, tangibly, and positively impacts people's lives. When you are supporting our clients and advocating for their social and mental health your work makes a real social impact.

All of our full time positions are eligible for full benefits including Medical, Dental, Sick Leave, Personal Time, 7 paid holidays a year, Referral Bonuses, 50% off in our thrift stores, and much more.

SUMMARY:

As a Direct Support Professional Manager, you will be responsible for assisting developmentally delayed residents in life relationships, activities, care and development mental training while they are living in a special residential care setting.

You will serve as advisor to the Residential Services Supervisor on matters related to the safety, security, and general welfare of residents.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• The primary responsibility of the Direct Support Professionals Manager (DSP Manager) is to devote full attention to the care and development of each resident and to provide a family-like environment. Supervises direct support professionals (DSP).
• Follows all formal and informal behavioral management or skill acquisition programs and where required documents necessary records. Ensures all staff working in the home are also following programs and recording data. Ensures all staff are properly trained with all programs.
• Protect each resident's rights and freedoms, and maintains the confidentiality of personal information. Reports violations to Supervisors.
• Participates in in-service training programs as provided. Conducts training for staff assigned to the home or requests training from supervisor or nursing.
• Maintains records as directed, also, coordinates/contacts RSS for back-up in cases of vacation, holidays or sickness.
• In conjunction with the Residential Services Supervisor, prepares and maintains staff schedules to ensure appropriate staffing ratios. Ensures staffing is adequate as scheduled; will be available to complete a shift if relief staff is unavailable.
• With the Residential Services Supervisor, reviews applications, observes potential employees on "observations" on homes, participates in interviewing process and assists with hiring process. Additionally, with the Residential Services Supervisor's assistance, completes performance evaluations; provides feedback, counseling and disciplinary action as needed; contacts Human Resources department for assistance as necessary.
• Provides for the physical care and supervision of residents appropriate to their functioning level.

• As the Medication Assistance Provider, the DSP Manager must ensure that all medications, including PRN medications, have written directions provided by the health care practitioner. The DSP Manager must ensure that a copy of the prescription or order is attached to each client's MAR, is legible, and displays the following information:

  1. Name of the medication
  2. Prescription number, if applicable
  3. Prescribed dosage
  4. Specific directions for use, including the medical basis for the medication, time intervals for administration, maximum number of doses, maximum number of days medication should be administered, and conditions under which the health care practitioner should be notified. All Scripts should be current and discontinued medications destroyed following all APD/ACHA protocols.

• Takes residents shopping and to medical appointments as needed. Ensures med/dental forms are completed and all follow up care is given. Notifies Supervisors and Nursing of any new developments.

• Assists clients in handling money and making and keeping appointments when indicated. Responsible for accounting for Resident Personal Needs Allowance (PNA) and maintaining receipts to be furnished to Fiscal Department.
• Performs other essential duties as requested or required.

SUPERVISORY RESPONSIBILITIES:

Supervises Direct Support Professionals assigned to home, both permanent and relief staff; provides feedback and counseling; participates in all performance evaluations and disciplinary actions of staff under their direct supervision.

Provides and documents training of staff; ensures that staff attend mandated trainings in order to ensure compliance with all regulatory agency requirements.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school graduate or equivalent certification required. Prefer at least one year of experience working with the mentally disadvantaged.

CERTIFICATES, LICENSES, REGISTRATIONS

*Valid Florida driver's license with a safe driver rating.

OTHER SKILLS AND ABILITIES

Ability to deal courteously, tactfully and efficiently with resident's families, staff members and the public.

• Emotional stability and maturity with a genuine interest in working with residents.
• Capable of working a flexible schedule when necessary
• Basic first aid training. CPR training/certification.
• Med Certified/Validated per APD Guidelines
• Managerial or supervisory competencies are helpful.
• Knowledge of life-safety and infection control protocols.
• Willingness to comply with in-service training or other mandates.
• A.C.T. Certification and/or training (at the discretion of the Residential Services Supervisor).
• Ability to follow directions, handle emergencies and act in accordance with good judgment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and walk. The employee frequently is required to sit; use hands to finger, handle, or feel objects, tools, or controls or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds.

Key training Center provides equal employment opportunities to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.