Auto Collision Customer Service Rep

Marty Cancila Dodge, Chrysler, Jeep in Florissant, MO is looking to hire a full-time Auto Collision Customer Service Rep to help our customers and support our team with general administrative tasks. Are you a people person who loves helping others? Would you like to join an established company that will invest in your professional growth? If so, please read on!

This administrative position earns a competitive salary of $24,900 to $29,100 per year depending on experience. We provide exceptional benefits, including health, dental, vision, a 401(k), paid time off (PTO), a retirement plan, flexible scheduling, a referral program, and employee discounts. Additionally, this role receives paid training opportunities. If this sounds like the right administrative opportunity for you, apply today!

HIT THE ROAD WITH MARTY CANCILA DODGE, CHRYSLER, JEEP

When it comes to dealerships, there's a lot that sets us apart from the competition. Founded over 45 years ago, our dealership offers a diverse selection of both new and used Chryslers, Dodges, Jeeps, and RAMs. We've always prioritized fantastic customer service, making each car shopping experience "Fast, Friendly, and Hassle-free." We don't just sell vehicles; we take care of them too! Customers can trust our talented team to maintain and repair their vehicles, keeping them on the road for years to come. It's no wonder we've won many awards and accolades over the years.

Of course, we would never have reached this level of success without our top-performing team. Our employees are extremely important to us, so we thank them by offering a great work environment in which they can thrive. We offer many opportunities for growth, rewarding those who go above and beyond for the company and our customers. Additionally, we provide excellent benefits on top of competitive wages. Invest in yourself and your career; join us!

A DAY IN THE LIFE OF AN AUTO COLLISION CUSTOMER SERVICE REP

As an Auto Collision Customer Service Rep, you are the face and voice of our company. You greet customers in person and over the phone in a prompt, polite, and professional manner. Listening closely, you determine what the customer needs and direct them appropriately. This may involve taking payment, answering questions, or connecting them to the person they're trying to reach. You also reach out to customers to follow up on payments and appointments as necessary.

In addition to working directly with our customers, you support our team by performing a variety of administrative tasks. With attention to detail, you reconcile our accounts payable, scan files, and manage repair orders in our computer database. Your satisfaction comes from supporting an awesome team and seeing our company run smoothly because of your hard work!

QUALIFICATIONS FOR AN AUTO COLLISION CUSTOMER SERVICE REP

• 2+ years of experience in a collision repair facility
• Experience working with direct repair programs (DRPs) and insurance carriers
• Ability to work overtime and flexible hours as needed
• Basic computer knowledge and typing skills
• 18+ years of age

Experience with CCC estimating system and other auto collision industry software would be a plus! Do you have excellent time management skills? Can you communicate clearly and professionally with coworkers, customers, and vendors? Are you able to prioritize efficiency and accuracy while working in a fast-paced, independent capacity? If yes, you might just be perfect for this administrative position!

WORK SCHEDULE FOR AN AUTO COLLISION CUSTOMER SERVICE REP

This full-time position typically works Monday through Friday from 8:00 AM to 5:00 PM.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this administrative job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 63033