Cloud Systems Administrator

This work supports the design, implementation, maintenance, IT governance, and configuration management of Cloud-based Physical Security Enterprise Management Systems (PSEMS) as required to maintain 24/7/365 system uptimes for mission critical systems. As the PSEMS support lead, the selected candidate will be responsible for providing system administration and Tier 1 help desk and Tier 2 escalation support for a significant number of end users and system administrators. This position also leads and supports Physical Security System software suppliers and IT Enterprise and Cloud support personnel as required to develop, optimize, and maintain the systems architecture. Required work includes management and configuration of IT assets and the management and updates of all documentation required to license and operate the PSEMS within its mission environment.

RESPONSIBILITIES

• Perform routine maintenance and updates for all PSEMS virtualized environments (e.g. Lenel OnGuard) within the Cloud.

• Perform routine maintenance and updates for PSEMS system elements.

• Provide configuration, integration and optimization of all virtualized environments.

• Participate in planning, design, and implementation of virtualized environments.

• Provide on-call and help desk support as required for resolving business-critical issues.

• Support day-to-day operations, monitoring, and problem resolution customers.

• Engage third party support resources to assist in problem troubleshooting, service request tracking, and resolution.

• Configure, patch, and manage virtualized Windows Server operating systems within the Cloud environment.

• Support and develop content for all documentation, datasets, and engineered drawings of virtual and physical server environments (i.e. IP schema, Network diagrams, business process diagrams, diagrams, system architectures).

• Document and track issues and resolutions within virtual and physical server environments.

• Support and develop content for PSEMS standard Operating Procedures (SOP) and use cases for daily support routines and end user requirements.

• Support virtual hypervisor and VDI environments (e.g. VMware, Acropolis)

• Support Microsoft SQL databases within the PSEMS environment.

• Travel domestically may be required up to 15% of the time for supporting PSEMS suppliers and system administrators.

• Communicate clearly to technical and non-technical audiences.

REQUIRED QUALIFICATIONS

• Education: Bachelors Degree in Systems Engineering, Computer Science, or related Information Technology field from an accredited university.

• Experience:

• Five years of demonstrated performance supporting IT governance requirements (System Certification and Accreditation, Patch Management) as they apply to large, mission critical, secure Enterprise systems in the federal government space.

• Experience with Cyber/IA compliance identifying vulnerabilities and mitigating them

• Two years cloud-based network architecture support experience.

• Three years of progressive IT systems administration and networking experience within an enterprise environment

• Certifications: A minimum of one of the following certifications: MCSE, MCSA, AWS, CISSP, GIAC (certification must be current)

• Clearance: Active public trust or secret clearance

We are seeking a Cloud Systems Administrator to join our team supporting the Federal Aviation Administration.

TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. Technology moving at the speed of thought embodies these principles the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com.

Apply now to explore jobs with us!

The safety and health of our employees is of the upmost importance. Employees are required to comply with any contractually mandated Federal COVID-19 requirements. More information can be found here.

COMPETENCIES

• Establish Focus

• Change Management

• Develop Others

• Oral Communication

• Written Communication

• Interpersonal Awareness

• Build Relationships

• Analytical Thinking

• Conceptual Thinking

• Strategic Thinking

• Technical Expertise

• Initiative

• Foster Innovation

• Results Oriented

• Teamwork

• Customer Service

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location: Washington DC

• Type of environment: Office

• Noise level: Medium

• Work schedule: Schedule is day shift Monday Friday. May be requested to work evenings and weekends to meet program and contract needs.

• Amount of Travel: Up to 15%

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

United States Citizen

Public Trust or Secret Clearance Required

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as protected status). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

ID: 2022-3710

External Company URL: https://www.teksynap.com/