Program Assistant, The Haven

• This role is eligible for Public Service Loan Forgiveness (PSLF)
• Competitive salary - Sign-on bonus for eligible roles
• Flexible schedules depending on the position (some offering hybrid)
• Medical insurance with a $30 premium per paycheck coverage plan (employee-only)
• Dental insurance 100% employer paid for HMO coverage plan (employee-only)
• 401(k) retirement plan with an employer match up to 4%
• 11 paid holidays per year and a generous paid time off policy
• Five paid winter holidays (between Christmas Eve & New Year's Day)
• Education Reimbursement Program
• Robust training opportunities: Shared Core Practice Model, Trauma-Informed Care, Evidence-based Practices
• Clinical Supervision for licensure

• In accordance with California law, the expected salary range for this position is posted with this position.  The actual compensation will be determined based on experience and other factors permitted by law.

• Supports The Haven by providing a variety of administrative duties, including but not limited to, opening clients in the UC Portal in the agency's electronic health record.
• Ensures all documents are uploaded to the appropriate record and redacted as needed to ensure compliance with agency standards pertaining to protected health information.
• Run reports pertaining to billable services within the electronic health record and dispersing reports to appropriate staff and supervisor. 
• Coordinate and maintain multidisciplinary team meeting scheduling and calendar of events.
• Manages and maintains other records in accordance to set policies and procedures.
• Ensure internal department meetings agendas are completed and sent to appropriate parties.
• Acts as interpreter for placed youth as needed.

• A minimum of a high school diploma or equivalent. An associate or bachelor's degree in a related field from an accredited college or university is preferred.
• Two to three years' experience as an administrative assistant, preferably within a medical office or mental health program.
• Proficient in using Microsoft Office, specifically Word, Excel, and Outlook.
• Ability to work independently, with a broad range of delegated responsibilities.
• Good grammar, diction, and ability to write clearly and concisely.
• Bilingual (Spanish/English) preferred.

Specific Requirements:

• Valid CA Driver License with a minimum of two (2) years good driving history and must be approved by the agency's insurance carrier to drive agency vehicles. Or ability to facilitate travel for and with clients to and from potential job sites and lesson destinations used for training, using available transportation resources which may include public transportation, rideshare, etc.

Employee Wellness & Safety

Wayfinder is committed to creating an environment where employees and clients are safe. To meet this goal, we ask that employees be fully vaccinated (including boosters, where applicable) against the COVID-19 virus as a condition of employment. All staff must demonstrate evidence of complete vaccination, including booster, on or before their employment start date. Wayfinder will consider requests for exemption based on religious beliefs or medical accommodations. In addition, candidates must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with Unaccompanied Children, including Varicella, MMR, TDap or Tdap, and Influenza. Wayfinder requires a thorough background screening process, including a health screening, and fingerprinting.

Trauma-Informed Care

Wayfinder practices Trauma-Informed Care (TIC) principles which recognize the signs, symptoms, and widespread impact of trauma. Employees integrate the knowledge of Trauma-Informed Care into policies, procedures, and practices to prevent re-traumatization which promotes the healing of families, youth, individuals, and communities.

Wayfinder is an Equal Opportunity Employer.

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