Senior Manager Federal Manager

Lumen Technologies

Herndon, VA

Expired: February 24, 2023 Applications are no longer accepted.

Full-Time

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen's network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

The Sr Lead Federal Program Manager / Integration Lead manages the solution development and deployment of telecom, professional services, Cyber and IT solutions for Large Systems Integrators, Federal Government and SLED customers.

The Main Responsibilities

Works with Sales and Engineering teams to gather and validate customer requirements as needed
Leads the Integration Team to develop project proposals and plans to comply with contract and RFP commitments; this includes determining schedules, funding, procedures for accomplishing the project, staffing requirements, risk management plans, and allotment of available resources to various phases within projects
Presents and reviews comprehensive project management plans to clients
Manages customer requirements and expectations
Oversees monthly and quarterly client service performance meetings; this includes generating service delivery, service assurance, and process assessment and improvement reports
Ensures systems, processes, and methodologies are followed to ensure effective monitoring, control, and support of service delivery
Identifies areas for improvement driven by data and reporting and working with internal teams to implement fixes with urgency

What We Look For in a Candidate

7 to 10 years of Program and/or Project Management experience in the telecommunications industry
Direct customer experience with increasingly responsible project management experience required with an emphasis on technical capabilities preferred
Experience leading cross-functional teams and implementing multiple strategic, complex projects with successful results (scope, schedule, and budget) simultaneously
Experience defining and documenting processes, and driving continuous improvement to processes via process measurement/metrics
PMP Certification desired
ITIL Certification desired
Proficient with Microsoft Project, Excel, Visio, PowerPoint and Word

Bachelor's degree or equivalent work experience

Top Secret Security Clearance

Requisition #: 320001

EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.