Office Supervisor

At Epiphany Dermatology, we're working hard to make sure everybody has immediate access to the best skin care possible regardless of location, insurance type, financial status, or scheduling needs. To accomplish this, we know we need the right people in our corner.

Our employees are the key to our success and the reason why we were able to grow from a single location in 2015 to approximately 70 clinics spanning across 12 states today. As a token of our appreciation, we're proud to be able to offer our employees some amazing benefits and perks including free employee medical, dental, vision, and short-term disability options. We even offer DailyPay as a way for staff to receive their pay early or even daily! Most importantly, we invest in our employees' development so when they join the Epiphany Dermatology team it's a career, not just another job.

We understand you have a lot of options when it comes to your career however, by joining Epiphany Dermatology you'll be part of a mission driven team of dedicated individuals, who want to see you thrive!

What we are looking for:

A Rockstar Office Supervisor with a patient-focused philosophy and a "get it done" attitude. We know that an Office Supervisor is a unique and demanding position, it takes a diverse set of skills and an amazing individual to really thrive in the role. So, we need an Office Supervisors comfortable with wearing many hats and being accountable for a variety of responsibilities that are critical to providing quality care and ensuring our clinic runs as smoothly as possible.

What you'll do:

• Ensure efficient patient flow and quality of care.
• Implement new Policies and Procedures.
• Ensure staff is compliant with all clinical and front office process, while constantly improving processes.
• Successfully manage the Epiphany Clinical and Operational Standards.
• Manage supplies and re-ordering as needed.
• Ensure all equipment (IT or Medical) is maintained and fully operational. Act immediately with any issues.
• Ensure facility cleanliness and functionality. Act immediately with any issues.
• Act as an extension of HR with all recruiting, onboarding, training, performance management, and employee relations initiatives.
• Own scheduling and staffing according to our labor management guidelines.
• Provide daily support and guidance to staff and conducting 1 on 1s regularly.
• Prioritize Provider satisfaction and proactively ensuring Providers have what they need to provide the best care possible. Timely escalate any concerns to Regional Director.
• Other duties as assigned.

If you're a whiz at time management, who loves organization, and can help cultivate an out of this world office culture.... we want to talk to you!

Interested candidates should have/be:

• Ability to make quick, sometimes tough decisions in a fast moving environment.
• Willingness to roll up their sleeves and lead by example.
• Successful completion of the Clinical and Front Office Preceptor Training Programs and the Rising Suns program.
• Able to receive and apply constructive input for performance improvement and growth.
• Accessibility in terms of availability, and in terms of the warmth of his or her personality.
• Comfortable supporting an office of diverse people.
• The ability to adhere to a compliance program and HIPAA standards and policies.

Work Environment and Physical Requirements:

Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards, or toxic substances. Daily activities may include standing, walking, sitting, bending, and lifting items up to 30 lbs.

Benefits:

We offer generous benefits such as Free Medical, Dental, Vision, and Short-Term Disability for employee. We also offer 401k (with company matching!), Employee Discounts, FSA/Dependent care, HSA, Paid Time Off (PTO), Long Term Disability, Accident, Life Insurance, plus more.