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Here's your quick checklist on how to hire temporaries. Read on for more details.

This hire guide was edited by the ZipRecruiter editorial team and created in part with the OpenAI API.

How to hire Temporary

In today's rapidly evolving business landscape, the ability to quickly adapt to changing demands is crucial for sustained success. One of the most effective strategies for achieving this agility is hiring Temporary employees. Whether you are looking to fill short-term gaps, manage seasonal workloads, or bring in specialized expertise for a specific project, Temporary workers offer a flexible and cost-effective solution. However, the success of this approach hinges on hiring the right Temporary for your organization. A well-chosen Temporary can seamlessly integrate with your existing team, maintain productivity, and uphold your company's standards. Conversely, a poor hiring decision can lead to project delays, increased costs, and negative impacts on team morale.

For medium to large businesses, the stakes are even higher. The scale of operations means that Temporary employees often interact with multiple departments, handle sensitive information, and represent your brand to clients and stakeholders. Therefore, it is essential to approach the hiring process with the same rigor and strategic focus as you would for permanent roles. This includes clearly defining the role, identifying the necessary skills and certifications, leveraging the right recruitment channels, and ensuring a thorough vetting process.

This comprehensive guide is designed to help business owners and HR professionals navigate the complexities of hiring Temporary employees. From understanding the unique responsibilities and required skills, to sourcing, evaluating, and onboarding top talent, you will find actionable insights and best practices tailored to the needs of medium and large organizations. By following these guidelines, you can maximize the value of your Temporary workforce and drive your business toward greater efficiency and success.

Clearly Define the Role and Responsibilities

  • Key Responsibilities: In medium to large businesses, Temporary employees are typically brought in to address short-term needs such as covering for absent staff, managing seasonal peaks, supporting special projects, or providing specialized skills not available in-house. Their duties can range from administrative support, data entry, and customer service, to technical roles in IT, finance, or operations. A Temporary may be expected to quickly learn company processes, adhere to established protocols, and deliver results with minimal supervision. They often work alongside permanent staff, contributing to team objectives while maintaining flexibility to adapt to changing priorities.
  • Experience Levels: Temporary roles can be filled by candidates at various experience levels:
    • Junior Temporary: 0-2 years of experience. Typically handles routine tasks and requires more supervision.
    • Mid-level Temporary: 2-5 years of experience. Capable of managing more complex assignments independently and may oversee junior staff.
    • Senior Temporary: 5+ years of experience. Brings specialized expertise, can lead projects, and often acts as a subject matter expert within the team.
  • Company Fit: In medium-sized companies (50-500 employees), Temporaries may be required to wear multiple hats and demonstrate versatility, as teams are often leaner. In large organizations (500+ employees), roles tend to be more specialized, with clear boundaries and expectations. Large companies may also require Temporaries to navigate complex organizational structures and comply with stricter policies and procedures. Understanding these differences is key to defining the right profile for your Temporary hire.

Certifications

Certifications can significantly enhance the credibility and effectiveness of Temporary employees, especially when specialized skills or industry compliance are required. The relevance of certifications will depend on the specific role and industry. For administrative Temporaries, certifications such as the Certified Administrative Professional (CAP) from the International Association of Administrative Professionals (IAAP) demonstrate proficiency in office management, communication, and organizational skills. For those in finance, the Certified Bookkeeper (CB) credential from the American Institute of Professional Bookkeepers (AIPB) is highly regarded and assures employers of a candidate's expertise in bookkeeping and accounting fundamentals.

In IT and technical roles, certifications are often mandatory. For example, a Temporary IT support specialist may be expected to hold CompTIA A+ or Microsoft Certified: Azure Fundamentals certifications, which validate essential technical knowledge and troubleshooting abilities. For project-based roles, the Project Management Professional (PMP) certification from the Project Management Institute (PMI) is a strong indicator of a candidate's ability to manage timelines, resources, and stakeholder expectations.

Healthcare Temporaries may require certifications such as Certified Nursing Assistant (CNA) or Basic Life Support (BLS) from the American Heart Association, depending on the assignment. In customer service, the Certified Customer Service Professional (CCSP) from the Customer Service Institute of America (CSIA) can set candidates apart by demonstrating a commitment to best practices and customer satisfaction.

Employers should verify that certifications are current and issued by reputable organizations. Many certifications require ongoing education or periodic renewal, ensuring that the Temporary's knowledge remains up to date. By prioritizing certified candidates, businesses can reduce onboarding time, ensure compliance with industry standards, and increase the likelihood of successful project outcomes. Additionally, certifications can serve as a valuable screening tool during the recruitment process, helping to quickly identify candidates with the right mix of skills and professionalism.

Leverage Multiple Recruitment Channels

  • ZipRecruiter: ZipRecruiter is an ideal platform for sourcing qualified Temporary employees due to its expansive reach and advanced matching technology. The platform allows employers to post job openings to hundreds of job boards simultaneously, increasing visibility among active job seekers. ZipRecruiter's AI-driven candidate matching system helps identify the most suitable applicants based on your specific requirements, saving valuable time in the screening process. Employers can leverage features such as customizable screening questions, automated resume parsing, and candidate rating tools to streamline hiring. Additionally, ZipRecruiter provides analytics on job posting performance and candidate engagement, enabling data-driven decision-making. Many businesses report faster fill times and higher-quality hires when using ZipRecruiter for Temporary roles, making it a top choice for HR professionals seeking efficiency and results.
  • Other Sources: In addition to online job boards, internal referrals remain one of the most effective ways to find reliable Temporary employees. Current staff members can recommend candidates who are likely to fit well with your company culture and expectations. Professional networks, such as industry-specific associations and alumni groups, offer access to pre-vetted talent pools and can be particularly valuable for specialized or senior Temporary roles. Engaging with local workforce agencies and attending job fairs can also yield strong candidates, especially for roles requiring immediate placement. General job boards and social media platforms can help reach a broader audience, but it is important to tailor your job postings to attract candidates with the right qualifications. By diversifying your recruitment channels, you can increase your chances of finding the ideal Temporary for your organization's unique needs.

Assess Technical Skills

  • Tools and Software: The technical skills required for Temporary employees will vary based on the role and industry. For administrative positions, proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is often essential. Experience with cloud-based collaboration tools such as Google Workspace, Slack, or Trello can be valuable for team integration and project management. In finance roles, familiarity with accounting software like QuickBooks, SAP, or Oracle Financials is highly desirable. IT Temporaries may need to demonstrate knowledge of help desk ticketing systems, remote desktop tools, and cybersecurity protocols. For customer service roles, experience with CRM platforms such as Salesforce or Zendesk is a significant asset. Understanding the specific tools your team uses will help you identify candidates who can hit the ground running with minimal training.
  • Assessments: Evaluating technical proficiency is a critical step in the hiring process. Skills assessments can include online tests, practical exercises, or scenario-based evaluations tailored to the role. For example, an administrative Temporary might be asked to complete a timed Excel spreadsheet task or draft a professional email. IT candidates could be given troubleshooting scenarios or asked to resolve a simulated technical issue. For finance roles, a short accounting quiz or data entry exercise can help gauge accuracy and speed. Many online assessment platforms offer customizable tests that provide objective data on a candidate's abilities. Additionally, reviewing portfolios or work samples can offer insights into past performance and technical competence. By incorporating these assessments into your hiring process, you can ensure that candidates possess the necessary skills to succeed in your organization.

Evaluate Soft Skills and Cultural Fit

  • Communication: Effective communication is essential for Temporary employees, who must quickly integrate into new teams and adapt to different work environments. Strong verbal and written communication skills enable Temporaries to collaborate with cross-functional teams, understand instructions, and provide updates to stakeholders. Look for candidates who can articulate their thoughts clearly, ask relevant questions, and demonstrate active listening during interviews. Real-world scenarios, such as explaining a complex process or handling a customer inquiry, can help assess a candidate's communication abilities.
  • Problem-Solving: Temporary employees often face unfamiliar challenges and must adapt quickly to new situations. Key traits to look for include resourcefulness, critical thinking, and the ability to remain calm under pressure. During interviews, present candidates with hypothetical problems or ask them to describe how they have resolved issues in previous roles. Their responses should demonstrate a structured approach to problem-solving, a willingness to seek help when needed, and a focus on achieving positive outcomes for the team.
  • Attention to Detail: Accuracy and thoroughness are critical for Temporary employees, especially when handling sensitive data, managing schedules, or supporting compliance-related tasks. To assess attention to detail, consider including tasks that require careful review, such as proofreading a document or identifying errors in a dataset. Behavioral interview questions, such as "Describe a time when you caught a mistake before it became a problem," can also reveal a candidate's commitment to quality and precision.

Conduct Thorough Background and Reference Checks

Conducting thorough background checks is a vital step in the Temporary hiring process, as it helps verify the candidate's qualifications, experience, and integrity. Start by confirming the candidate's employment history, ensuring that the dates, job titles, and responsibilities listed on their resume match those provided by previous employers. Contact references to gain insights into the candidate's work ethic, reliability, and ability to adapt to new environments. Ask specific questions about the candidate's performance in similar roles, their strengths and areas for improvement, and their overall fit with team dynamics.

For roles that require certifications or specialized skills, request copies of relevant credentials and verify their authenticity with the issuing organizations. Many certifications can be checked online or through direct contact with the certifying body. For positions involving sensitive information or financial responsibilities, consider conducting criminal background checks and credit history reviews, in compliance with local regulations and company policies.

It is also important to assess the candidate's eligibility to work in your jurisdiction, which may involve verifying identification documents and work permits. By conducting comprehensive background checks, you reduce the risk of hiring unqualified or unsuitable candidates, protect your company's reputation, and ensure a safe and productive work environment. Document all steps taken during the background check process to maintain transparency and compliance with legal requirements.

Offer Competitive Compensation and Benefits

  • Market Rates: Compensation for Temporary employees varies widely based on role, experience, and location. Entry-level administrative Temporaries typically earn between $15 and $22 per hour in most U.S. markets, while mid-level roles can command $22 to $30 per hour. Senior Temporaries or those with specialized skills, such as IT support or financial analysis, may earn $35 to $60 per hour or more, especially in high-demand regions or during peak seasons. Large metropolitan areas tend to offer higher rates to remain competitive, while remote or rural locations may see slightly lower averages. It is important to research local market data and adjust your pay rates to attract top talent while maintaining budgetary control.
  • Benefits: While Temporary employees may not always receive the full range of benefits offered to permanent staff, providing attractive perks can help you stand out as an employer of choice. Common benefits for Temporaries include flexible work schedules, paid training, and access to company facilities or events. Some organizations offer limited health insurance, retirement plan contributions, or performance-based bonuses for longer-term assignments. Offering professional development opportunities, such as access to online courses or mentorship programs, can also enhance your value proposition. Clear communication about pay, benefits, and assignment duration is essential to set expectations and foster a positive working relationship. By investing in your Temporary workforce, you can improve retention, boost morale, and ensure high-quality performance throughout the assignment.

Provide Onboarding and Continuous Development

Effective onboarding is crucial for the success of Temporary employees, as it enables them to become productive members of your team in a short period. Start by providing a comprehensive orientation that covers company policies, procedures, and key contacts. Assign a dedicated mentor or point of contact to answer questions and provide guidance during the initial days. Clearly outline the Temporary's responsibilities, performance expectations, and reporting structure to minimize confusion and set the stage for success.

Provide access to necessary tools, systems, and resources from day one, including email accounts, software licenses, and security badges. Offer hands-on training tailored to the Temporary's role, focusing on essential processes and any unique requirements of your organization. Encourage open communication and regular check-ins to address challenges, provide feedback, and recognize achievements. Integrating Temporaries into team meetings and social activities can help them feel valued and connected to your company culture.

Documenting standard operating procedures and providing written guides can accelerate the learning curve and reduce dependency on other team members. Solicit feedback from Temporaries about their onboarding experience to identify areas for improvement. By investing in a structured and supportive onboarding process, you increase the likelihood of a successful assignment, enhance job satisfaction, and build a positive reputation as an employer of choice for Temporary talent.

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