This hire guide was edited by the ZipRecruiter editorial team and created in part with the OpenAI API.
How to hire Temp Travel
In today's dynamic business landscape, the ability to quickly and effectively hire a skilled Temp Travel employee can make a significant difference in your organization's operational success. Temp Travel professionals play a crucial role in ensuring that your company's travel needs are managed efficiently, whether it is for project-based assignments, seasonal surges, or covering for permanent staff on leave. The right Temp Travel employee can help maintain business continuity, reduce administrative burdens, and support your team's productivity by handling logistics, travel arrangements, and compliance with company policies.
For medium to large businesses, the stakes are even higher. With complex travel requirements, multiple departments, and a diverse workforce, having a competent Temp Travel employee ensures that travel-related processes run smoothly. This not only saves time and money but also enhances employee satisfaction by providing seamless travel experiences. Moreover, a well-chosen Temp Travel employee can help mitigate risks associated with travel, such as compliance issues, safety concerns, and budget overruns.
Hiring the right Temp Travel employee is not just about filling a temporary gap. It is about finding someone who can quickly adapt to your company's culture, understand your travel policies, and deliver results from day one. The recruitment process must be strategic, focusing on both technical expertise and soft skills to ensure the candidate can handle the fast-paced and often unpredictable nature of travel management. In this guide, we will walk you through every step of the hiring process, from defining the role and required certifications to sourcing candidates, assessing skills, and onboarding your new Temp Travel employee for long-term success.
Clearly Define the Role and Responsibilities
- Key Responsibilities: Temp Travel employees are responsible for coordinating and managing all aspects of business travel for employees, contractors, or executives on a temporary basis. Their tasks typically include booking flights, hotels, and ground transportation; ensuring compliance with company travel policies; managing travel budgets; handling last-minute changes or emergencies; and providing detailed itineraries and travel documentation. In larger organizations, they may also liaise with travel vendors, negotiate rates, and assist with travel-related reporting and analytics.
- Experience Levels: Junior Temp Travel employees usually have 1-2 years of experience, often in administrative or support roles within travel agencies or corporate travel departments. They are familiar with basic booking tools and company policies. Mid-level Temp Travel professionals typically possess 3-5 years of experience, with a deeper understanding of travel management systems, vendor negotiations, and compliance. Senior Temp Travel employees, with 6+ years of experience, often have leadership responsibilities, manage complex itineraries, oversee travel budgets for multiple departments, and may supervise junior staff.
- Company Fit: In medium-sized companies (50-500 employees), Temp Travel employees may handle a broad range of duties and require flexibility to adapt to varying travel needs. In large enterprises (500+ employees), the role is often more specialized, with a focus on policy compliance, vendor management, and high-volume travel coordination. Larger organizations may also require familiarity with global travel regulations and more advanced reporting capabilities.
Certifications
Certifications are a valuable asset for Temp Travel employees, demonstrating their expertise and commitment to professional development. One of the most recognized certifications in the travel industry is the Certified Corporate Travel Executive (CCTE), offered by the Global Business Travel Association (GBTA). The CCTE program covers advanced topics such as travel management, risk mitigation, and supplier negotiations. To earn this certification, candidates typically need at least three years of professional experience in travel management and must complete a series of coursework and examinations.
Another important credential is the Certified Travel Associate (CTA), issued by The Travel Institute. The CTA is designed for travel professionals with at least 12 months of industry experience and covers essential skills such as itinerary planning, customer service, and travel technology. The certification process involves coursework, a comprehensive exam, and ongoing continuing education requirements to maintain the credential.
For Temp Travel employees working with global organizations, the International Air Transport Association (IATA) offers the IATA Travel and Tourism Diploma. This certification focuses on international travel regulations, ticketing, and global distribution systems (GDS) such as Amadeus, Sabre, and Galileo. The IATA diploma is highly regarded by employers seeking candidates with a strong understanding of international travel logistics and compliance.
Employers value these certifications because they indicate that a candidate has mastered industry best practices, is familiar with the latest travel technologies, and is committed to ongoing professional growth. When reviewing candidates, look for certifications that align with your company's travel needs and the complexity of your travel program. Certified Temp Travel employees are more likely to deliver high-quality service, reduce errors, and ensure compliance with company and industry standards.
Leverage Multiple Recruitment Channels
- ZipRecruiter: ZipRecruiter is an ideal platform for sourcing qualified Temp Travel employees due to its extensive reach and advanced matching technology. The platform allows you to post job openings to hundreds of job boards with a single submission, increasing your visibility among active job seekers. ZipRecruiter's AI-driven matching system proactively identifies candidates whose skills and experience align with your requirements, saving you time and improving the quality of your applicant pool. Additionally, ZipRecruiter provides detailed analytics and candidate management tools, making it easy to track applicants and streamline the hiring process. Many businesses report higher success rates and faster time-to-hire when using ZipRecruiter for specialized roles like Temp Travel employees.
- Other Sources: In addition to online job boards, consider leveraging internal referrals from current employees who may know qualified candidates seeking temporary assignments. Professional networks, such as industry-specific LinkedIn groups or travel management associations, are valuable for reaching passive candidates with relevant experience. Industry associations often maintain job boards or member directories where you can post openings or search for certified professionals. General job boards can also yield results, but be sure to tailor your job descriptions to attract candidates with the specific skills and certifications required for Temp Travel roles. Combining multiple recruitment channels increases your chances of finding the right fit quickly and efficiently.
Assess Technical Skills
- Tools and Software: Temp Travel employees should be proficient in a variety of travel management tools and platforms. Familiarity with global distribution systems (GDS) such as Amadeus, Sabre, or Galileo is essential for booking flights and managing complex itineraries. Experience with corporate travel management software like Concur, Egencia, or SAP Travel is highly desirable, as these platforms streamline booking, expense reporting, and compliance tracking. Proficiency in Microsoft Excel and other office productivity tools is also important for managing budgets, generating reports, and communicating with stakeholders. In larger organizations, knowledge of travel risk management systems and vendor management platforms may be required.
- Assessments: To evaluate technical proficiency, consider administering practical tests that simulate real-world travel booking scenarios. For example, ask candidates to create a detailed itinerary using a GDS or to resolve a hypothetical travel emergency. Online skills assessments can also measure familiarity with travel management software and general computer literacy. During interviews, ask candidates to describe their experience with specific tools and request examples of how they have used technology to improve efficiency or resolve issues. Reference checks with previous employers can further validate a candidate's technical abilities.
Evaluate Soft Skills and Cultural Fit
- Communication: Temp Travel employees must communicate effectively with a wide range of stakeholders, including travelers, managers, vendors, and finance teams. They should be able to explain travel policies clearly, provide timely updates on itinerary changes, and resolve issues diplomatically. Strong written and verbal communication skills are essential for ensuring that all parties are informed and aligned throughout the travel process.
- Problem-Solving: The fast-paced nature of travel management requires Temp Travel employees to think on their feet and resolve unexpected challenges. Look for candidates who demonstrate resourcefulness, adaptability, and a proactive approach to problem-solving. During interviews, present hypothetical scenarios such as last-minute flight cancellations or visa issues and ask candidates how they would handle these situations. The best candidates will remain calm under pressure and propose practical, effective solutions.
- Attention to Detail: Accuracy is critical in travel management, as small errors can lead to costly mistakes or disruptions. Assess a candidate's attention to detail by reviewing their past work, asking about their process for double-checking bookings, and administering tasks that require careful review of travel documents or itineraries. Candidates who consistently demonstrate thoroughness and precision are more likely to succeed in the Temp Travel role.
Conduct Thorough Background and Reference Checks
Conducting thorough background checks is a vital step in the hiring process for Temp Travel employees. Start by verifying the candidate's employment history, focusing on roles related to travel management, administration, or customer service. Contact previous employers to confirm job titles, dates of employment, and specific responsibilities. Ask about the candidate's reliability, attention to detail, and ability to handle high-pressure situations.
Reference checks are equally important. Speak with supervisors or colleagues who can provide insight into the candidate's work ethic, communication skills, and problem-solving abilities. Inquire about any challenges the candidate faced and how they resolved them. This information will help you assess whether the candidate is a good fit for your organization's culture and expectations.
If the candidate claims to hold industry certifications, request copies of their certificates or contact the issuing organizations directly to confirm their validity. This step is especially important for roles that require specialized knowledge or compliance with industry standards. Additionally, consider conducting a criminal background check, particularly if the Temp Travel employee will have access to sensitive information or company funds. By performing comprehensive due diligence, you can minimize the risk of hiring mistakes and ensure that your new Temp Travel employee is trustworthy and qualified.
Offer Competitive Compensation and Benefits
- Market Rates: Compensation for Temp Travel employees varies based on experience, location, and the complexity of the role. In the United States, junior Temp Travel employees typically earn between $18 and $25 per hour. Mid-level professionals can expect hourly rates from $25 to $35, while senior Temp Travel employees with specialized skills or leadership responsibilities may command $35 to $50 per hour or more. In major metropolitan areas or for roles requiring international travel expertise, rates may be higher. It is important to benchmark your compensation packages against industry standards and local market conditions to attract top talent.
- Benefits: While Temp Travel employees may not always be eligible for the full range of benefits offered to permanent staff, providing attractive perks can help you stand out as an employer of choice. Consider offering flexible work arrangements, travel discounts, per diem allowances, and access to professional development opportunities such as training or certification reimbursement. Health and wellness benefits, even on a pro-rated basis, can also be appealing. For longer-term temporary assignments, consider offering paid time off, performance bonuses, or the possibility of transitioning to a permanent role. A competitive benefits package not only attracts high-quality candidates but also boosts morale and retention during the assignment.
Provide Onboarding and Continuous Development
Effective onboarding is essential for ensuring that your new Temp Travel employee can hit the ground running and integrate seamlessly with your team. Begin by providing a comprehensive orientation that covers your company's travel policies, preferred vendors, and approval processes. Introduce the Temp Travel employee to key stakeholders, including managers, finance personnel, and frequent travelers, so they understand the expectations and communication channels.
Provide hands-on training with your travel management systems, booking tools, and reporting platforms. Assign a mentor or point of contact who can answer questions and provide guidance during the first few weeks. Set clear performance goals and review them regularly to ensure the Temp Travel employee is meeting your company's standards. Encourage open communication and solicit feedback to identify any challenges or areas for improvement early on.
Finally, foster a sense of inclusion by involving the Temp Travel employee in team meetings, social events, and professional development opportunities. Recognize their contributions and provide regular feedback to reinforce positive performance. A well-structured onboarding process not only accelerates productivity but also increases the likelihood of a successful and mutually beneficial assignment.
Try ZipRecruiter for free today.

