This hire guide was edited by the ZipRecruiter editorial team and created in part with the OpenAI API.
How to hire Skilled Nursing Facility
Hiring the right Skilled Nursing Facility (SNF) is a critical decision for healthcare organizations, hospitals, and long-term care providers. The quality of care, regulatory compliance, patient safety, and overall operational efficiency hinge on the expertise and reliability of your SNF team. In today's healthcare landscape, where patient expectations and regulatory demands are higher than ever, selecting the right facility partner or in-house SNF team can directly impact your organization's reputation, patient outcomes, and financial performance.
For medium to large businesses, the stakes are even higher. A well-staffed and managed Skilled Nursing Facility ensures continuity of care, reduces hospital readmissions, and supports value-based care initiatives. Conversely, poor hiring decisions can lead to compliance violations, increased liability, staff turnover, and negative patient experiences. The right SNF staff not only provide essential clinical services but also foster a culture of compassion, teamwork, and continuous improvement within your organization.
This comprehensive hiring guide is designed to help business owners, HR professionals, and healthcare administrators navigate the complexities of recruiting, evaluating, and onboarding Skilled Nursing Facility professionals. From understanding the core responsibilities and required certifications to leveraging the best recruitment channels and assessing both technical and soft skills, this guide provides actionable insights to streamline your hiring process. Whether you are expanding your existing SNF team or establishing a new facility, following these best practices will help you attract, select, and retain top talent, ensuring your organization delivers exceptional patient care and achieves long-term success.
Clearly Define the Role and Responsibilities
- Key Responsibilities: Skilled Nursing Facilities are responsible for providing 24-hour medical care and rehabilitation services to patients who require a higher level of care than can be provided at home or in assisted living. In medium to large businesses, this includes managing clinical operations, ensuring regulatory compliance, overseeing nursing staff, coordinating with physicians and therapists, maintaining accurate medical records, and implementing quality improvement initiatives. SNFs also play a vital role in infection control, medication management, and patient/family education.
- Experience Levels:
- Junior SNF professionals typically have 1-3 years of experience and may work under supervision, focusing on direct patient care and basic administrative tasks.
- Mid-level SNF staff generally possess 4-7 years of experience, taking on supervisory roles, training new staff, and handling more complex patient cases.
- Senior SNF leaders, such as Directors of Nursing or Facility Administrators, often have 8+ years of experience, with proven expertise in regulatory compliance, team leadership, budgeting, and strategic planning.
- Company Fit: In medium-sized companies (50-500 employees), SNF staff may wear multiple hats, requiring flexibility and a broad skill set. In large organizations (500+ employees), roles tend to be more specialized, with dedicated teams for compliance, quality assurance, and clinical education. Larger companies may also require SNF staff to participate in system-wide initiatives, data analytics, and cross-facility collaboration.
Certifications
Certifications are essential for Skilled Nursing Facility professionals, demonstrating their qualifications, commitment to best practices, and compliance with industry standards. The most recognized certifications for SNF staff include:
- Registered Nurse (RN) License: Issued by state nursing boards, this is the foundational credential for most SNF clinical roles. Requirements include graduating from an accredited nursing program and passing the NCLEX-RN exam.
- Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN): Also state-issued, these credentials require completion of a practical nursing program and passing the NCLEX-PN exam. LPNs/LVNs often provide direct patient care under RN supervision.
- Certified Nursing Assistant (CNA): CNAs are certified by state agencies after completing a state-approved training program and passing a competency exam. They provide essential support with activities of daily living and basic patient care.
- Administrator Certification (Nursing Home Administrator License): Required for facility administrators, this license is issued by state health departments. Candidates must typically hold a bachelor's degree, complete an administrator-in-training program, and pass the National Association of Long Term Care Administrator Boards (NAB) exam.
- Infection Preventionist Certification (CIC): Offered by the Certification Board of Infection Control and Epidemiology (CBIC), this credential is increasingly important for SNFs, especially post-pandemic. Candidates must have relevant work experience and pass a rigorous exam.
- Wound Care Certification (WCC, CWCN): Provided by organizations such as the National Alliance of Wound Care and Ostomy (NAWCO) and the Wound, Ostomy and Continence Nursing Certification Board (WOCNCB), these certifications validate expertise in wound assessment and management, a critical skill in SNF settings.
- CPR/BLS Certification: Basic Life Support (BLS) certification from the American Heart Association or Red Cross is required for all clinical staff, ensuring readiness to respond to emergencies.
Employers value these certifications because they ensure staff are equipped with up-to-date clinical knowledge, understand regulatory requirements, and are committed to ongoing professional development. When hiring, always verify that candidates hold active, unencumbered licenses and certifications relevant to their role. Encourage staff to pursue advanced certifications, which can improve care quality and enhance your facility's reputation.
Leverage Multiple Recruitment Channels
- ZipRecruiter: ZipRecruiter is a leading platform for sourcing qualified Skilled Nursing Facility professionals. Its advanced matching technology distributes your job postings to hundreds of job boards, increasing visibility among active job seekers. ZipRecruiter's candidate screening tools allow you to filter applicants based on certifications, experience, and specific skills, streamlining the selection process. The platform's user-friendly dashboard enables HR teams to track applicants, schedule interviews, and communicate efficiently. Many healthcare organizations report high success rates with ZipRecruiter, citing its ability to quickly deliver a pool of pre-qualified candidates, reduce time-to-hire, and improve overall recruitment outcomes.
- Other Sources:
- Internal Referrals: Leveraging your current employees' networks can yield high-quality candidates who are already familiar with your organization's culture and expectations. Implementing a referral bonus program can incentivize staff to recommend qualified professionals.
- Professional Networks: Engaging with local nursing associations, alumni groups, and healthcare conferences can help you connect with experienced SNF professionals. Participating in industry events and online forums can also raise your organization's profile among potential candidates.
- Industry Associations: Posting job openings on association websites and newsletters, such as those run by the American Health Care Association (AHCA) or state-level nursing boards, can attract candidates who are committed to professional development and industry standards.
- General Job Boards: While not as targeted as specialized platforms, general job boards can still be effective for reaching a broad audience. Be sure to craft detailed job descriptions that highlight required certifications and experience to attract the right applicants.
Assess Technical Skills
- Tools and Software: Skilled Nursing Facility professionals must be proficient in a range of healthcare technologies. Key platforms include Electronic Health Record (EHR) systems such as Epic, Cerner, or PointClickCare, which are used for documenting patient care, medication administration, and compliance reporting. Familiarity with medication management software, scheduling tools, and telehealth platforms is also important. For administrators, knowledge of billing and coding software, quality reporting systems, and data analytics tools is essential for operational efficiency and regulatory compliance.
- Assessments: Evaluating technical proficiency requires a combination of written tests, practical demonstrations, and scenario-based interviews. For clinical roles, consider using skills checklists that cover medication administration, wound care, and infection control procedures. Simulation labs or case studies can assess a candidate's ability to respond to real-world situations. For administrative roles, ask candidates to demonstrate their ability to generate compliance reports, analyze quality metrics, or navigate EHR systems. Reference checks with previous employers can also provide insight into a candidate's technical competence and reliability.
Evaluate Soft Skills and Cultural Fit
- Communication: Skilled Nursing Facility professionals must communicate effectively with patients, families, physicians, and interdisciplinary teams. Look for candidates who can clearly explain care plans, document patient information accurately, and collaborate with colleagues to resolve issues. During interviews, ask about experiences working in diverse teams and handling difficult conversations with patients or family members.
- Problem-Solving: The ability to assess complex situations and make sound decisions is critical in SNF settings. Seek candidates who demonstrate initiative, adaptability, and resourcefulness. Present hypothetical scenarios during interviews to evaluate how candidates approach challenges such as sudden changes in patient condition, staffing shortages, or compliance issues. Strong problem-solvers will prioritize patient safety, follow protocols, and seek input from relevant stakeholders.
- Attention to Detail: Accuracy is paramount in Skilled Nursing Facilities, where errors can have serious consequences for patient health and regulatory compliance. Assess this trait by reviewing candidates' documentation samples, asking about their process for double-checking work, and inquiring about past experiences catching and correcting errors. Reference checks can also reveal patterns of reliability and thoroughness.
Conduct Thorough Background and Reference Checks
Conducting thorough background checks is essential when hiring Skilled Nursing Facility professionals. Start by verifying each candidate's employment history, focusing on roles in similar settings and the duration of their tenure. Contact previous employers to confirm job titles, responsibilities, and reasons for leaving. Pay special attention to any gaps in employment or frequent job changes, as these may warrant further investigation.
Reference checks are equally important. Speak with supervisors, colleagues, or direct reports who can provide insight into the candidate's clinical competence, work ethic, and interpersonal skills. Ask specific questions about the candidate's ability to handle high-pressure situations, adhere to protocols, and contribute to team goals.
Certification verification is a critical step. Confirm that all licenses and certifications are current and in good standing by checking with state licensing boards and certifying organizations. For roles that require background clearance, such as those involving direct patient care, conduct criminal background checks and review any disciplinary actions or sanctions. Some organizations also require drug screening and health assessments to ensure candidates meet physical and safety requirements.
Finally, review candidates' professional memberships, continuing education activities, and participation in quality improvement initiatives. This demonstrates a commitment to ongoing learning and adherence to industry best practices. Document all findings and maintain compliance with relevant privacy and employment laws throughout the hiring process.
Offer Competitive Compensation and Benefits
- Market Rates: Compensation for Skilled Nursing Facility professionals varies based on role, experience, and location. As of 2024, Registered Nurses in SNFs typically earn between $65,000 and $95,000 annually, with higher salaries in urban areas and for those with specialized certifications. Licensed Practical Nurses/Licensed Vocational Nurses earn between $45,000 and $65,000, while Certified Nursing Assistants earn $32,000 to $45,000. Facility Administrators and Directors of Nursing can command salaries from $90,000 to $140,000 or more, depending on facility size and complexity. Geographic factors, such as cost of living and local demand, also influence pay rates.
- Benefits: To attract and retain top SNF talent, offer comprehensive benefits packages that go beyond base salary. Key benefits include:
- Health, dental, and vision insurance with low employee contributions
- Retirement plans with employer matching
- Paid time off (PTO), including vacation, sick leave, and holidays
- Continuing education reimbursement and tuition assistance
- Flexible scheduling and shift differentials for nights/weekends
- Employee wellness programs and mental health resources
- Childcare assistance or dependent care flexible spending accounts
- Bonuses for performance, retention, and employee referrals
Offering professional development opportunities, such as leadership training and certification support, can further enhance your value proposition. Recognize and reward staff achievements to foster a positive workplace culture and reduce turnover.
Provide Onboarding and Continuous Development
Effective onboarding is crucial for integrating new Skilled Nursing Facility professionals into your organization and setting them up for long-term success. Begin by providing a comprehensive orientation that covers your facility's mission, values, policies, and procedures. Introduce new hires to key team members, including supervisors, colleagues, and support staff, to foster a sense of belonging and collaboration.
Develop a structured training plan tailored to the new hire's role and experience level. For clinical staff, include hands-on training in EHR systems, medication administration, infection control protocols, and emergency procedures. Assign a mentor or preceptor to guide the new employee through their first weeks, answer questions, and provide feedback on performance.
Set clear expectations for job responsibilities, performance metrics, and professional conduct. Schedule regular check-ins during the first 90 days to address concerns, celebrate achievements, and adjust the onboarding plan as needed. Encourage open communication and solicit feedback from new hires to continuously improve your onboarding process.
Finally, support ongoing professional development by providing access to continuing education, certification programs, and opportunities for advancement. A well-designed onboarding program not only accelerates productivity but also increases job satisfaction and retention, ensuring your Skilled Nursing Facility staff are fully engaged and committed to delivering high-quality care.
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