This hire guide was edited by the ZipRecruiter editorial team and created in part with the OpenAI API.
How to hire Per Diem
Hiring the right Per Diem professional is a critical decision for any medium to large business, especially in industries such as healthcare, education, logistics, and hospitality. Per Diem workers, often referred to as "on-demand" or "as-needed" staff, provide essential flexibility and support during peak periods, staff shortages, or special projects. Their ability to step in at short notice and perform at a high level can have a direct impact on operational continuity, customer satisfaction, and overall business performance.
For organizations managing fluctuating workloads or requiring specialized expertise on a temporary basis, Per Diems offer a strategic advantage. They help maintain service levels without the long-term commitment and overhead associated with full-time hires. However, the transient nature of Per Diem roles means that finding individuals who are not only technically proficient but also adaptable, reliable, and aligned with company values is paramount. A poor hiring decision can lead to disruptions, increased costs, and diminished team morale.
In today's competitive labor market, businesses must adopt a structured and informed approach to Per Diem recruitment. This involves clearly defining the role, understanding the necessary certifications and skills, leveraging effective recruitment channels, and ensuring thorough vetting. By prioritizing both technical and soft skills, and by providing a supportive onboarding experience, companies can maximize the value Per Diems bring to their teams. This guide provides comprehensive, actionable insights for business owners and HR professionals seeking to hire Per Diem staff quickly and effectively, ensuring a positive impact on organizational success.
Clearly Define the Role and Responsibilities
- Key Responsibilities: Per Diem professionals are typically brought in to fill short-term gaps, cover staff absences, or provide specialized skills for specific projects. In healthcare, they might serve as nurses, therapists, or technicians on an as-needed basis. In education, Per Diems can be substitute teachers or adjunct faculty. In logistics and hospitality, they may handle seasonal surges or special events. Their core responsibilities include quickly adapting to new environments, following established protocols, maintaining high standards of service, and ensuring seamless integration with existing teams.
- Experience Levels: Junior Per Diems usually have 0-2 years of relevant experience and may require more supervision. Mid-level Per Diems typically possess 2-5 years of experience, demonstrating greater autonomy and the ability to handle more complex tasks. Senior Per Diems, with 5+ years of experience, often bring advanced expertise, leadership capabilities, and the ability to mentor others. The level of experience required depends on the complexity of the assignment and the degree of independence expected.
- Company Fit: In medium-sized companies (50-500 employees), Per Diems may be expected to perform a broader range of duties due to leaner teams and less specialization. Large organizations (500+ employees) often require Per Diems to fill highly specialized roles, adhere to strict protocols, and integrate into larger, more structured teams. The scale and complexity of operations influence the qualifications, onboarding processes, and support systems necessary for Per Diem success.
Certifications
Certifications play a pivotal role in verifying the qualifications and readiness of Per Diem professionals, especially in regulated industries such as healthcare and education. Employers should prioritize candidates who hold industry-recognized credentials, as these demonstrate both foundational knowledge and a commitment to professional standards.
In healthcare, common certifications include the Registered Nurse (RN) license, issued by state nursing boards, and specialty certifications such as Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) from the American Heart Association. For allied health roles, certifications such as Certified Nursing Assistant (CNA), issued by state health departments, or the Pharmacy Technician Certification Board (PTCB) credential are highly valued. These certifications typically require completion of accredited training programs, passing standardized exams, and ongoing continuing education to maintain active status.
In education, substitute teachers may need a state-issued Substitute Teaching Permit or Teaching Credential, which often requires a bachelor's degree, background checks, and completion of specific training modules. Adjunct faculty positions at colleges and universities may require advanced degrees and subject-specific certifications, such as the National Board Certification for teachers.
Other industries may have their own relevant certifications. For example, hospitality Per Diems might benefit from ServSafe Food Handler certification, while logistics professionals may hold OSHA safety certifications or a Commercial Driver's License (CDL). Employers should verify the authenticity of all certifications, ensure they are current, and confirm that they meet both legal and organizational requirements.
Holding the appropriate certifications not only ensures compliance with industry regulations but also signals to employers that the Per Diem is equipped to deliver high-quality work from day one. It reduces onboarding time, mitigates risk, and enhances the organization's reputation for professionalism and safety.
Leverage Multiple Recruitment Channels
- ZipRecruiter: ZipRecruiter is an ideal platform for sourcing qualified Per Diem professionals due to its extensive reach, user-friendly interface, and advanced matching algorithms. Employers can post job openings and instantly access a vast pool of candidates actively seeking Per Diem roles. ZipRecruiter's AI-driven technology screens applications and highlights top matches, significantly reducing the time-to-hire. Features such as customizable job templates, automated candidate outreach, and integrated scheduling tools streamline the recruitment process. Many businesses report higher response rates and faster placements when using ZipRecruiter for Per Diem hiring. The platform's ability to target candidates with specific certifications, experience levels, and availability ensures that only the most suitable applicants are considered, improving overall hiring outcomes.
- Other Sources: In addition to online job boards, internal referrals remain a powerful recruitment channel. Employees can recommend trusted professionals from their networks, often resulting in higher-quality hires and faster onboarding. Professional associations and industry groups frequently host job boards or maintain directories of credentialed Per Diem workers, offering access to vetted candidates. Networking events, industry conferences, and local meetups provide opportunities to connect with experienced Per Diems. General job boards and company career pages can also attract applicants, but may require more rigorous screening to identify the best fit. Leveraging multiple channels increases the likelihood of finding candidates who meet both technical and cultural requirements, while also expanding the organization's talent pipeline for future needs.
Assess Technical Skills
- Tools and Software: Per Diem professionals must be proficient with the tools and technologies relevant to their field. In healthcare, this includes Electronic Health Record (EHR) systems such as Epic, Cerner, or Meditech, as well as medical devices and diagnostic equipment. In education, familiarity with Learning Management Systems (LMS) like Blackboard or Canvas is essential. Logistics Per Diems may need experience with inventory management software, barcode scanners, and fleet tracking platforms. Hospitality roles often require knowledge of point-of-sale (POS) systems and event management software. Employers should specify required tools in job postings and assess candidates' familiarity during interviews.
- Assessments: Evaluating technical proficiency is critical to ensuring Per Diems can perform effectively with minimal supervision. Practical skills tests, such as simulated patient care scenarios for healthcare workers or classroom management exercises for substitute teachers, provide direct evidence of competency. Online assessments can measure proficiency with specific software platforms or industry protocols. Employers may also use case studies, technical interviews, or portfolio reviews to gauge depth of knowledge and problem-solving ability. Structured assessments help identify candidates who can quickly adapt to new environments and deliver high-quality results from day one.
Evaluate Soft Skills and Cultural Fit
- Communication: Effective communication is essential for Per Diems, who must quickly integrate with new teams and interact with diverse stakeholders. They should be able to follow instructions, ask clarifying questions, and provide clear updates to supervisors. In cross-functional environments, strong interpersonal skills enable Per Diems to collaborate with permanent staff, patients, clients, or students, ensuring continuity of service and minimizing disruptions.
- Problem-Solving: Per Diems often encounter unfamiliar situations and must think on their feet. During interviews, look for candidates who demonstrate resourcefulness, adaptability, and a proactive approach to challenges. Behavioral interview questions, such as "Describe a time you resolved a conflict in a new workplace," can reveal a candidate's ability to navigate ambiguity and deliver solutions under pressure.
- Attention to Detail: Precision is critical for Per Diems, especially in roles where errors can have significant consequences, such as medication administration or data entry. Assess attention to detail through scenario-based questions, practical tests, or by reviewing past work samples. Candidates who consistently demonstrate accuracy and thoroughness are more likely to succeed in fast-paced, high-stakes environments.
Conduct Thorough Background and Reference Checks
Conducting thorough background checks is a vital step in the Per Diem hiring process, especially given the temporary and often unsupervised nature of their assignments. Start by verifying the candidate's employment history, ensuring that previous roles and responsibilities align with the requirements of your position. Contact former employers to confirm dates of employment, job titles, and performance feedback. Reference checks provide valuable insights into the candidate's reliability, work ethic, and ability to adapt to new environments.
Certification verification is equally important. Request copies of all relevant licenses and certifications, and confirm their validity with issuing organizations. Many industries, such as healthcare and education, require active credentials and ongoing continuing education. Ensure that certifications are current and meet both legal and organizational standards. For roles involving sensitive information or vulnerable populations, conduct criminal background checks in accordance with local laws and industry regulations.
Additional due diligence may include drug screening, verification of educational credentials, and review of professional memberships. For Per Diems who will have access to company assets or confidential data, consider credit checks or additional security clearances as appropriate. Document all background check procedures and maintain compliance with privacy laws and fair hiring practices. A comprehensive vetting process minimizes risk, protects your organization's reputation, and ensures that only qualified, trustworthy individuals join your team.
Offer Competitive Compensation and Benefits
- Market Rates: Compensation for Per Diems varies widely based on industry, experience level, and geographic location. In healthcare, hourly rates for Per Diem nurses can range from $30 to $60 per hour, with higher rates for specialized roles or high-demand regions. In education, substitute teachers may earn $100 to $200 per day, depending on district policies and qualifications. Logistics and hospitality Per Diems typically receive hourly wages aligned with local market standards, often with premium pay for nights, weekends, or urgent assignments. Senior Per Diems with advanced certifications or niche expertise command higher rates, reflecting their ability to deliver immediate value with minimal training.
- Benefits: While Per Diem roles are typically classified as temporary or part-time, offering attractive perks can help recruit and retain top talent. Flexible scheduling is a key benefit, allowing Per Diems to choose assignments that fit their availability. Some organizations provide access to professional development resources, paid orientation, or stipends for continuing education. In healthcare, Per Diems may be eligible for shift differentials, completion bonuses, or access to employee wellness programs. Other perks can include transportation allowances, meal vouchers, or opportunities for advancement into permanent roles. Clearly communicate all available benefits during the recruitment process to differentiate your organization and attract high-quality candidates.
Provide Onboarding and Continuous Development
Effective onboarding is essential for integrating Per Diem professionals into your organization and setting them up for success. Begin with a structured orientation that covers company policies, safety protocols, and role-specific expectations. Provide clear documentation, such as standard operating procedures, contact lists, and facility maps, to help Per Diems navigate their new environment. Assign a mentor or point of contact who can answer questions and provide ongoing support during the initial days of each assignment.
Hands-on training should focus on the tools, technologies, and workflows unique to your organization. Simulated scenarios or shadowing opportunities allow Per Diems to practice skills and build confidence before working independently. Encourage open communication and regular feedback, creating a welcoming atmosphere where temporary staff feel valued and empowered to contribute. Collect feedback from Per Diems after their first few shifts to identify areas for improvement and enhance future onboarding experiences.
By investing in comprehensive onboarding, businesses can reduce errors, accelerate productivity, and foster positive relationships between Per Diems and permanent staff. This not only improves short-term outcomes but also increases the likelihood that top-performing Per Diems will return for future assignments or transition into long-term roles.
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