This hire guide was edited by the ZipRecruiter editorial team and created in part with the OpenAI API.
How to hire Nursing Homes
Hiring the right professionals for your nursing home is one of the most critical decisions a business leader or HR professional can make. The quality of care, operational efficiency, and overall reputation of your facility depend heavily on the expertise, reliability, and compassion of your staff. In the highly regulated and emotionally demanding environment of nursing homes, the stakes are even higher. Residents and their families expect not only clinical excellence but also empathy, respect, and a sense of security. A single poor hiring decision can have far-reaching consequences, from compliance violations and legal liabilities to diminished resident satisfaction and staff turnover.
Medium to large nursing home organizations face unique challenges in recruitment. The demand for skilled professionals is rising due to an aging population, while the pool of qualified candidates remains tight. This makes it essential to adopt a strategic, thorough, and proactive approach to hiring. Beyond clinical skills, today's nursing home professionals must demonstrate adaptability, cultural competence, and the ability to collaborate across multidisciplinary teams. They must also be comfortable with technology, as electronic health records and telemedicine become increasingly integral to daily operations.
In this guide, we will walk you through every step of the hiring process for nursing home professionals, from defining the role and identifying the right certifications to leveraging the best recruitment channels and assessing both technical and soft skills. We will also cover background checks, compensation trends, and effective onboarding strategies. Whether you are expanding your team or replacing a key staff member, this comprehensive resource will equip you with actionable insights and proven best practices to attract, evaluate, and retain top talent in the nursing home sector. By following these guidelines, you can ensure your organization delivers exceptional care and maintains a competitive edge in the healthcare industry.
Clearly Define the Role and Responsibilities
- Key Responsibilities: In medium to large businesses, nursing home professionals are responsible for providing high-quality care to residents, ensuring compliance with healthcare regulations, managing medication administration, and maintaining accurate medical records. They also coordinate with physicians, therapists, and family members, oversee daily living activities, and contribute to the development and implementation of individualized care plans. In leadership roles, such as Director of Nursing or Nurse Manager, responsibilities expand to include staff supervision, training, budgeting, and policy development.
- Experience Levels: Junior nursing home staff typically have 0-2 years of experience and may be recent graduates or certified nursing assistants (CNAs) starting their careers. Mid-level professionals, such as Licensed Practical Nurses (LPNs) or Registered Nurses (RNs), usually possess 2-5 years of experience and are comfortable handling more complex care situations. Senior professionals, including Nurse Managers and Directors of Nursing, often have 5+ years of experience, advanced certifications, and a proven track record in leadership, compliance, and quality improvement.
- Company Fit: In medium-sized companies (50-500 employees), nursing home professionals may need to be more versatile, taking on a wider range of duties due to smaller teams. In large organizations (500+ employees), roles tend to be more specialized, with clear delineation between clinical, administrative, and leadership functions. Large companies may also require experience with enterprise-level health information systems and familiarity with multi-site operations.
Certifications
Certifications are a key indicator of a candidate's qualifications and commitment to professional development in the nursing home sector. The most common and essential certification is the Certified Nursing Assistant (CNA), issued by state health departments after completion of an accredited training program and passing a competency exam. CNAs provide direct care and assist residents with daily activities under the supervision of licensed nurses.
Licensed Practical Nurse (LPN) and Licensed Vocational Nurse (LVN) credentials are granted by state boards of nursing after candidates complete a state-approved educational program and pass the National Council Licensure Examination for Practical Nurses (NCLEX-PN). LPNs/LVNs have a broader scope of practice than CNAs and can administer medications, perform basic nursing procedures, and supervise CNAs.
Registered Nurses (RNs) must complete an accredited nursing program (Associate's or Bachelor's degree) and pass the NCLEX-RN exam. RNs are qualified to assess patient needs, develop care plans, administer treatments, and supervise LPNs and CNAs. Many states require continuing education for license renewal, ensuring that RNs stay current with best practices and regulatory changes.
For leadership roles, the Director of Nursing in Long-Term Care (DNS-CT) certification, offered by the American Association of Post-Acute Care Nursing (AAPACN), is highly valued. This credential demonstrates advanced knowledge in regulatory compliance, quality improvement, and staff management. Other relevant certifications include the Certified Dementia Practitioner (CDP) from the National Council of Certified Dementia Practitioners, which is particularly important for facilities serving residents with Alzheimer's or related conditions.
Employers should verify that candidates' licenses are active and in good standing with the appropriate state boards. Certifications not only validate clinical competence but also signal a commitment to ethical standards and ongoing professional growth. In highly regulated environments like nursing homes, having certified staff is essential for maintaining accreditation, avoiding penalties, and delivering safe, high-quality care.
Leverage Multiple Recruitment Channels
- ZipRecruiter: ZipRecruiter is an ideal platform for sourcing qualified nursing home professionals due to its extensive reach, user-friendly interface, and advanced matching technology. Employers can post job openings that are automatically distributed to hundreds of job boards, increasing visibility among active job seekers. ZipRecruiter's AI-driven candidate matching system helps identify top candidates quickly, reducing time-to-hire. The platform also offers screening questions and skills assessments, allowing employers to filter applicants based on specific qualifications and certifications. Many organizations report high response rates and successful placements for nursing home roles, making ZipRecruiter a reliable choice for both urgent and ongoing hiring needs.
- Other Sources: Internal referrals remain a powerful recruitment channel, as current employees can recommend candidates who are likely to fit the organization's culture and standards. Professional networks, such as alumni associations and nursing forums, provide access to experienced professionals who may not be actively seeking new opportunities but are open to the right offer. Industry associations, such as the American Health Care Association (AHCA) and state-level nursing home associations, often host job boards and career fairs tailored to long-term care professionals. General job boards and career sites can also yield strong candidates, especially when postings are optimized with clear role descriptions and required certifications. Leveraging a mix of these channels ensures a diverse and qualified applicant pool.
Assess Technical Skills
- Tools and Software: Nursing home professionals should be proficient in electronic health record (EHR) systems such as PointClickCare, MatrixCare, or Epic. Familiarity with medication administration software, scheduling platforms, and telehealth tools is increasingly important. For leadership roles, experience with workforce management systems, compliance tracking software, and quality assurance platforms is valuable. Basic computer literacy, including proficiency with Microsoft Office Suite (Word, Excel, Outlook), is essential for documentation and communication.
- Assessments: To evaluate technical proficiency, employers can administer practical skills assessments, such as medication administration simulations or EHR navigation exercises. Written tests on regulatory compliance, infection control, and emergency procedures are also effective. During interviews, scenario-based questions can reveal a candidate's ability to use technology in real-world situations, such as documenting a resident's change in condition or responding to a medication error. Reference checks with previous employers can further validate technical competence and reliability.
Evaluate Soft Skills and Cultural Fit
- Communication: Nursing home professionals must communicate clearly and compassionately with residents, families, and interdisciplinary teams. They should be able to explain care plans, listen to concerns, and document interactions accurately. Effective communication is critical during shift handovers, care conferences, and in crisis situations. During interviews, look for candidates who articulate their thoughts clearly and demonstrate empathy.
- Problem-Solving: The ability to assess situations quickly and make sound decisions is vital in a nursing home environment. Candidates should demonstrate resourcefulness, adaptability, and a proactive approach to challenges such as staffing shortages, resident behavioral issues, or unexpected medical emergencies. Behavioral interview questions, such as describing a time they resolved a difficult situation, can reveal these traits.
- Attention to Detail: Precision is essential in medication administration, documentation, and compliance with care protocols. Errors can have serious consequences for resident health and regulatory standing. Employers can assess attention to detail through written tests, review of sample documentation, and by asking candidates to describe their process for double-checking critical tasks.
Conduct Thorough Background and Reference Checks
Conducting thorough background checks is a non-negotiable step in hiring nursing home professionals. Start by verifying the candidate's employment history, focusing on roles in long-term care or similar healthcare settings. Contact previous employers to confirm dates of employment, job titles, and performance, paying particular attention to reliability, teamwork, and any disciplinary actions. Reference checks with supervisors or colleagues can provide valuable insights into the candidate's work ethic, communication skills, and ability to handle stress.
Confirm all certifications and licenses by checking with the relevant state boards and certification bodies. Ensure that credentials are active, in good standing, and free from disciplinary actions or restrictions. Many states maintain online verification tools for nursing licenses and certifications, making this process straightforward. For positions involving direct resident care, conduct criminal background checks in accordance with state and federal regulations. This may include fingerprinting and checks against abuse registries or exclusion lists maintained by the Office of Inspector General (OIG).
Additional due diligence may include verifying educational credentials, checking for gaps in employment, and reviewing any history of malpractice claims or regulatory violations. For leadership roles, consider credit checks and in-depth reference interviews to assess financial responsibility and ethical standards. Document all steps in the background check process to ensure compliance with legal requirements and to protect your organization from liability. A comprehensive background check not only safeguards residents but also upholds the integrity and reputation of your facility.
Offer Competitive Compensation and Benefits
- Market Rates: Compensation for nursing home professionals varies based on role, experience, and location. Certified Nursing Assistants (CNAs) typically earn between $30,000 and $40,000 annually, with higher rates in urban areas or regions with high demand. Licensed Practical Nurses (LPNs) and Licensed Vocational Nurses (LVNs) can expect salaries ranging from $45,000 to $60,000, while Registered Nurses (RNs) command $65,000 to $90,000 or more, especially in leadership roles. Directors of Nursing and other senior positions may earn upwards of $100,000, depending on the size and complexity of the facility. Offering competitive pay is essential to attract and retain top talent, particularly in a tight labor market.
- Benefits: In addition to salary, a comprehensive benefits package can set your organization apart. Health insurance, dental and vision coverage, and retirement plans (such as 401(k) matching) are standard offerings. Paid time off, including vacation, sick leave, and personal days, is highly valued by nursing home professionals. Tuition reimbursement, continuing education allowances, and opportunities for career advancement demonstrate a commitment to employee growth. Other attractive perks include flexible scheduling, wellness programs, childcare assistance, and employee recognition initiatives. For leadership roles, performance bonuses and relocation assistance may be necessary to secure top candidates. Tailoring benefits to the needs and preferences of your workforce can improve job satisfaction and reduce turnover.
Provide Onboarding and Continuous Development
Effective onboarding is crucial for integrating new nursing home professionals into your organization and setting them up for long-term success. Begin with a structured orientation program that covers organizational policies, resident rights, and regulatory requirements. Introduce new hires to key team members, including supervisors, colleagues, and support staff, to foster a sense of belonging and collaboration. Provide hands-on training with electronic health record systems, medication administration protocols, and emergency procedures.
Assign a mentor or preceptor to guide the new employee through their first weeks on the job, offering support, feedback, and opportunities for shadowing experienced staff. Schedule regular check-ins to address questions, assess progress, and reinforce organizational values. Encourage open communication and provide resources for ongoing education, such as access to online training modules or in-service workshops.
For leadership roles, onboarding should include meetings with executive leadership, exposure to budgeting and quality improvement processes, and participation in strategic planning sessions. Tailor the onboarding experience to the individual's role and experience level, ensuring that all necessary competencies are addressed before assuming full responsibilities. A comprehensive onboarding process not only accelerates productivity but also enhances job satisfaction and retention, contributing to a positive workplace culture and high-quality resident care.
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