Hire a No Experience Cleaner Employee Fast

Tell us about your company to get started

How To Hire Hero Section

Knowledge Center

Here's your quick checklist on how to hire no experience cleaners. Read on for more details.

This hire guide was edited by the ZipRecruiter editorial team and created in part with the OpenAI API.

How to hire No Experience Cleaner

Hiring the right No Experience Cleaner is a critical step for any medium to large business aiming to maintain a safe, healthy, and productive environment. Cleaners are often the unsung heroes of an organization, ensuring that workspaces are hygienic, presentable, and compliant with health and safety regulations. Especially in industries such as healthcare, hospitality, education, and corporate offices, the cleanliness of the environment directly impacts employee well-being, customer satisfaction, and even the company's reputation.

While experience is valuable, many businesses are discovering the advantages of hiring No Experience Cleaners. These candidates bring fresh perspectives, are eager to learn, and can be trained to meet your company's specific standards and protocols. The right hiring process can turn an inexperienced candidate into a reliable, long-term asset. With the right onboarding and training, No Experience Cleaners can quickly adapt to your company's culture and expectations, often showing high levels of motivation and loyalty.

In today's competitive labor market, finding and retaining dependable cleaning staff is more challenging than ever. High turnover rates, increased demand for cleanliness due to health concerns, and evolving cleaning technologies all contribute to the complexity of hiring for this role. For HR professionals and business owners, a strategic approach to hiring No Experience Cleaners is essential. This guide will walk you through every step, from defining the role and required skills to sourcing candidates, assessing their fit, and ensuring a smooth onboarding process. By following these best practices, you can build a cleaning team that supports your company's success and growth.

Clearly Define the Role and Responsibilities

  • Key Responsibilities: No Experience Cleaners are responsible for maintaining the cleanliness and sanitation of assigned areas within a business. Their duties typically include sweeping, mopping, vacuuming, dusting, emptying trash bins, cleaning restrooms, replenishing supplies, and following company-specific cleaning protocols. In larger facilities, they may also be tasked with specialized cleaning such as window washing, floor buffing, or using industrial cleaning equipment. Adherence to safety and hygiene standards is paramount, as is the ability to follow detailed instructions and schedules.
  • Experience Levels: While the focus here is on No Experience Cleaners, it is important to understand the progression within this role. Junior Cleaners typically have less than one year of experience and require close supervision and training. Mid-level Cleaners have one to three years of experience and can work more independently, often taking on additional responsibilities such as mentoring new hires. Senior Cleaners, with over three years of experience, may supervise teams, manage supply inventories, and ensure compliance with regulatory standards. For No Experience Cleaners, the emphasis is on potential, trainability, and attitude rather than prior work history.
  • Company Fit: The requirements for No Experience Cleaners can differ significantly between medium (50-500 employees) and large (500+ employees) companies. In medium-sized businesses, Cleaners may have a broader range of responsibilities and interact more closely with other staff. Flexibility and the ability to multitask are often valued. In large organizations, Cleaners may be assigned to specific zones or tasks, work within larger teams, and follow more formalized procedures. Understanding your company's size and structure will help you define the role and set clear expectations for candidates.

Certifications

Although No Experience Cleaners are typically hired without prior formal training, there are several industry-recognized certifications that can add value to both the employee and the employer. These certifications demonstrate a commitment to best practices in cleaning, safety, and hygiene, and can be pursued either before or after hiring. For employers, encouraging or sponsoring certification can improve service quality and reduce liability risks.

One widely recognized certification is the Certified Custodial Technician (CCT), offered by the International Sanitary Supply Association (ISSA). This program covers essential topics such as cleaning chemicals, equipment use, safety protocols, and infection control. The CCT is accessible to entry-level candidates and requires passing a written exam. Another valuable credential is the OSHA 10-Hour General Industry Certification, provided by the Occupational Safety and Health Administration. While not cleaning-specific, this certification ensures that workers understand workplace safety regulations, hazard communication, and proper use of personal protective equipment (PPE).

For those working in specialized environments, such as healthcare or food service, the Certified Environmental Services Technician (CEST) from the Association for the Healthcare Environment (AHE) is highly regarded. This certification focuses on infection prevention, patient safety, and regulatory compliance. Requirements typically include completion of a training course and passing an assessment. Additionally, the Green Cleaning Professional Certification is available for those interested in sustainable cleaning practices, covering eco-friendly products and procedures.

While these certifications are not mandatory for hiring No Experience Cleaners, they can be used as part of a professional development plan. Employers can offer incentives for obtaining certifications or incorporate them into onboarding and training programs. This not only enhances the skill set of your cleaning staff but also signals to clients and stakeholders that your business prioritizes quality and safety. In summary, certifications provide a pathway for career advancement and help standardize cleaning practices across your organization.

Leverage Multiple Recruitment Channels

  • ZipRecruiter: ZipRecruiter is an ideal platform for sourcing qualified No Experience Cleaners due to its user-friendly interface, extensive reach, and targeted job matching technology. Employers can post job openings and instantly distribute them to hundreds of job boards, maximizing visibility among job seekers. ZipRecruiter's AI-driven candidate matching system proactively identifies suitable applicants, even those with little or no experience, and invites them to apply. This feature is especially valuable when seeking entry-level talent. Additionally, ZipRecruiter provides tools for screening, messaging, and scheduling interviews, streamlining the entire recruitment process. Many businesses report higher response rates and faster time-to-hire when using ZipRecruiter for cleaning roles, making it a top choice for HR professionals and business owners alike.
  • Other Sources: In addition to online job boards, internal referrals remain a powerful recruitment channel. Employees often know reliable candidates seeking entry-level opportunities, and referral programs can incentivize staff to recommend trustworthy individuals. Professional networks, such as local community organizations or workforce development agencies, can also connect you with motivated job seekers. Industry associations frequently maintain job boards or host job fairs focused on facilities management and janitorial services. Finally, general job boards and company career pages can attract a wide pool of applicants. For best results, use a combination of these channels to ensure a diverse and qualified candidate pool. Tailor your job postings to highlight training opportunities, growth potential, and company culture to attract candidates with the right attitude and work ethic.

Assess Technical Skills

  • Tools and Software: While No Experience Cleaners are not expected to have advanced technical skills, familiarity with basic cleaning equipment is essential. This includes vacuum cleaners, floor scrubbers, carpet extractors, and various hand tools. In larger organizations, Cleaners may be required to use automated time-tracking systems or digital checklists to log completed tasks. Some companies utilize facilities management software to assign work orders and monitor cleaning schedules. Training on these platforms should be included in onboarding, but candidates who demonstrate basic computer literacy or comfort with mobile apps will adapt more quickly. Additionally, understanding the safe use of cleaning chemicals and PPE is a critical technical skill that should be assessed during the hiring process.
  • Assessments: Evaluating technical proficiency for No Experience Cleaners can be accomplished through practical tests and scenario-based questions. For example, candidates can be asked to demonstrate how they would clean a specific area or handle a spill. Written or verbal quizzes on safety procedures, chemical handling, and equipment operation can also be effective. Some companies use standardized assessment tools to measure attention to detail and ability to follow instructions. Observing candidates during a short trial shift or shadowing session provides valuable insight into their practical skills and willingness to learn. Combining these methods ensures that new hires are both competent and confident in their roles.

Evaluate Soft Skills and Cultural Fit

  • Communication: Effective communication is essential for No Experience Cleaners, especially in environments where they interact with other staff, supervisors, or building occupants. Cleaners must be able to understand and follow instructions, report issues such as maintenance needs or supply shortages, and coordinate with team members to ensure all tasks are completed efficiently. In larger organizations, Cleaners may need to communicate across departments or shifts, making clarity and professionalism important. During interviews, assess candidates' ability to articulate their thoughts, listen actively, and ask relevant questions.
  • Problem-Solving: The best No Experience Cleaners demonstrate resourcefulness and initiative when faced with unexpected challenges. For example, they may encounter a spill that requires immediate attention or discover equipment that is not functioning properly. Look for candidates who can describe how they would handle such situations, prioritize tasks, and seek help when necessary. Behavioral interview questions, such as "Tell me about a time you solved a problem at school or in a previous job," can reveal a candidate's approach to problem-solving and adaptability.
  • Attention to Detail: Attention to detail is a critical trait for Cleaners, as missed spots or overlooked tasks can compromise hygiene and safety. Assess this skill by asking candidates to describe their process for ensuring thoroughness or by providing a checklist exercise during the interview. Observing how candidates approach a sample cleaning task can also indicate their level of care and precision. Emphasize the importance of consistency and accountability in maintaining high standards for cleanliness.

Conduct Thorough Background and Reference Checks

Conducting thorough background checks is a vital step in hiring No Experience Cleaners, as these employees often have access to sensitive areas and valuable company property. Start by verifying the candidate's identity and reviewing their employment history, even if it consists of volunteer work, internships, or unrelated jobs. Checking references from previous supervisors, teachers, or community leaders can provide insight into the candidate's reliability, work ethic, and trustworthiness. Ask specific questions about attendance, attitude, and ability to follow instructions.

If the candidate claims to have completed any certifications or training, request copies of certificates and verify their authenticity with the issuing organizations. For roles in regulated environments, such as healthcare or education, additional background checks may be required, including criminal record screenings and drug testing. Ensure that your background check process complies with all applicable laws and regulations, including obtaining the candidate's consent and providing clear information about the process.

In addition to formal checks, consider conducting a brief skills assessment or trial shift to observe the candidate's behavior and professionalism in a real-world setting. This can help confirm that the candidate is a good fit for your organization and reduce the risk of turnover. By taking these steps, you protect your business, employees, and clients while building a trustworthy and dependable cleaning team.

Offer Competitive Compensation and Benefits

  • Market Rates: Compensation for No Experience Cleaners varies based on location, company size, and industry. As of 2024, entry-level cleaners in the United States typically earn between $13 and $18 per hour. In metropolitan areas or sectors with higher demand, such as healthcare or hospitality, rates may be higher. For medium-sized companies, starting pay often falls within the $14 to $16 per hour range, while large organizations may offer additional incentives or shift differentials for evening and weekend work. It is important to regularly benchmark your pay rates against industry standards to remain competitive and attract quality candidates.
  • Benefits: In addition to hourly wages, offering a comprehensive benefits package can help recruit and retain top No Experience Cleaner talent. Common benefits include health insurance, paid time off, retirement savings plans, and access to employee assistance programs. Some companies provide uniforms, transportation allowances, or meal vouchers. Opportunities for overtime, bonuses for attendance or performance, and clear pathways for advancement are also attractive to candidates. Investing in training and professional development, such as sponsoring certifications or offering cross-training in specialized cleaning techniques, can further differentiate your company and foster employee loyalty. Highlighting these benefits in your job postings and interviews will help you stand out in a crowded job market.

Provide Onboarding and Continuous Development

A well-structured onboarding process is essential for setting No Experience Cleaners up for long-term success. Begin by providing a warm welcome and introducing new hires to their team members and supervisors. Clearly communicate your company's mission, values, and expectations for cleanliness and safety. Provide a detailed orientation that covers workplace policies, emergency procedures, and the proper use of cleaning equipment and chemicals.

Hands-on training should be a central component of onboarding. Pair new Cleaners with experienced mentors or supervisors who can demonstrate best practices and answer questions. Use checklists and training materials to ensure consistency and reinforce key concepts. Schedule regular check-ins during the first few weeks to address any concerns, provide feedback, and celebrate milestones. Encourage open communication and create a supportive environment where new hires feel comfortable asking for help or clarification.

Finally, set clear goals for performance and professional development. Outline opportunities for advancement, such as additional training or leadership roles, to motivate new Cleaners and show that your company values their growth. By investing in a comprehensive onboarding process, you can reduce turnover, improve job satisfaction, and build a high-performing cleaning team that contributes to your company's overall success.

Try ZipRecruiter for free today.