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Here's your quick checklist on how to hire movings. Read on for more details.

This hire guide was edited by the ZipRecruiter editorial team and created in part with the OpenAI API.

How to hire Moving

In today's fast-paced business environment, the logistics and physical relocation of assets, equipment, and personnel play a crucial role in maintaining operational efficiency and supporting business growth. Hiring the right Moving professional is not just about finding someone who can lift boxes or drive a truck; it is about securing a reliable, skilled, and safety-conscious team member who can ensure that transitions--whether internal office moves, large-scale relocations, or ongoing logistics support--are executed smoothly and with minimal disruption to business operations.

For medium to large businesses, the stakes are even higher. The complexity of moving operations increases with the scale of assets, the number of employees involved, and the need to coordinate with multiple departments and external vendors. An experienced Moving professional can help mitigate risks such as damage to valuable equipment, loss of productivity, and safety incidents. They also play a key role in maintaining compliance with workplace safety regulations and ensuring that all moves are completed on schedule and within budget.

The impact of hiring the right Moving professional extends beyond the logistics department. A well-executed move can boost employee morale, protect company assets, and enhance the company's reputation for operational excellence. Conversely, a poorly managed move can result in costly delays, damaged property, and dissatisfied staff. As such, investing in a rigorous hiring process for Moving professionals is essential for business continuity and long-term success.

This guide provides a comprehensive overview of the hiring process for Moving professionals, including role definition, required certifications, recruitment channels, technical and soft skills, background checks, compensation, and onboarding best practices. Whether you are expanding your team or replacing a key member, following these guidelines will help you attract, evaluate, and retain top Moving talent for your organization.

Clearly Define the Role and Responsibilities

  • Key Responsibilities: In medium to large businesses, a Moving professional is responsible for planning, coordinating, and executing the relocation of office equipment, furniture, sensitive documents, and sometimes entire departments or facilities. Their duties include assessing moving requirements, packing and labeling items, disassembling and reassembling furniture, operating moving vehicles and equipment, ensuring the safety of all items during transit, and maintaining accurate inventory records. In larger organizations, they may also supervise a team of movers, coordinate with external vendors, and manage logistics for complex, multi-phase moves.
  • Experience Levels: Junior Moving professionals typically have 0-2 years of experience and focus on basic tasks such as packing, loading, and unloading under supervision. Mid-level professionals, with 2-5 years of experience, are often entrusted with more complex moves, equipment operation, and may take on some supervisory duties. Senior Moving professionals, with 5+ years of experience, are expected to lead teams, manage large-scale relocations, handle sensitive or high-value assets, and develop moving strategies that align with organizational goals.
  • Company Fit: The requirements for Moving professionals can vary significantly between medium and large companies. Medium-sized businesses (50-500 employees) may require movers to be more versatile, handling a broader range of tasks and working closely with other departments. In large organizations (500+ employees), the role may be more specialized, with distinct teams for planning, execution, and supervision. Larger companies may also require experience with advanced inventory management systems, regulatory compliance, and coordination with multiple stakeholders.

Certifications

Certifications are an important indicator of a Moving professional's expertise, commitment to safety, and familiarity with industry best practices. While formal education is not always required, several industry-recognized certifications can set candidates apart and provide assurance to employers that they possess the necessary skills and knowledge.

Certified Office & Industrial Mover (COIM): Issued by the International Office Moving Institute (IOMI), the COIM certification is highly regarded in the commercial moving industry. To earn this certification, candidates must complete a comprehensive training program covering topics such as move planning, packing techniques, risk management, and customer service. The certification process includes both written and practical assessments. For employers, hiring a COIM-certified professional means bringing on someone who understands the complexities of office and industrial moves and is trained to minimize downtime and damage.

Certified Professional Mover (CPM): Offered by the American Moving & Storage Association (AMSA), the CPM certification is designed for individuals who demonstrate advanced knowledge in residential and commercial moving. Candidates must have at least one year of industry experience, complete a training course, and pass an examination. This certification emphasizes safety, ethical business practices, and customer satisfaction. Employers benefit from CPM-certified staff by reducing liability and ensuring high service standards.

OSHA Safety Certifications: Occupational Safety and Health Administration (OSHA) certifications, such as the OSHA 10-Hour General Industry or OSHA 30-Hour General Industry, are valuable for Moving professionals who operate in environments with significant safety risks. These certifications demonstrate a commitment to workplace safety and compliance with federal regulations. Employers often require or prefer OSHA-certified movers to reduce the risk of accidents and ensure a safe working environment.

Commercial Driver's License (CDL): For Moving professionals who operate large trucks or commercial vehicles, a valid CDL is essential. Obtaining a CDL requires passing both written and practical driving tests, as well as meeting medical and legal requirements. Employers should verify that candidates have the appropriate class of CDL for the vehicles they will be operating.

In summary, certifications provide a standardized way to evaluate a candidate's qualifications and commitment to professional development. They also help employers meet regulatory requirements and reduce risk. When reviewing candidates, prioritize those with relevant certifications and a track record of ongoing training.

Leverage Multiple Recruitment Channels

  • ZipRecruiter: ZipRecruiter is an ideal platform for sourcing qualified Moving professionals due to its extensive reach and user-friendly features. The platform allows employers to post job openings that are automatically distributed to hundreds of job boards, increasing visibility among active job seekers. ZipRecruiter's powerful matching technology screens resumes and highlights candidates who meet your specific requirements, saving time and improving the quality of applicants. The platform also offers customizable screening questions, enabling you to filter candidates based on certifications, experience, and technical skills. Many businesses report higher success rates and faster hiring times when using ZipRecruiter, making it a top choice for filling Moving roles quickly and efficiently.
  • Other Sources: In addition to ZipRecruiter, businesses can leverage internal referrals, professional networks, industry associations, and general job boards to find Moving professionals. Internal referrals are particularly effective, as current employees can recommend candidates who are a good cultural and operational fit. Professional networks, such as LinkedIn groups focused on logistics and facilities management, can connect you with experienced movers who may not be actively seeking new roles but are open to opportunities. Industry associations often host job boards and networking events, providing access to certified professionals and those committed to ongoing development. General job boards can also yield strong candidates, especially when job postings are optimized with clear role descriptions and requirements.

Assess Technical Skills

  • Tools and Software: Moving professionals should be proficient with a range of tools and technologies, depending on the complexity of the move. Essential tools include dollies, hand trucks, pallet jacks, and furniture sliders. For larger operations, experience with forklifts, powered lifts, and specialized rigging equipment is valuable. In terms of software, familiarity with inventory management systems, barcode scanners, and digital scheduling platforms is increasingly important. Some companies use proprietary move management software to track assets, assign tasks, and monitor progress in real time. Candidates with experience using these tools can streamline operations and reduce errors.
  • Assessments: To evaluate technical proficiency, consider practical skills tests that simulate real-world moving scenarios. For example, ask candidates to demonstrate proper lifting techniques, safely operate moving equipment, or complete a mock inventory using digital tools. Written assessments can test knowledge of safety protocols, equipment operation, and logistics planning. For roles requiring vehicle operation, a driving test and verification of a valid Commercial Driver's License (CDL) are essential. Combining practical and written assessments ensures that candidates have both the hands-on skills and theoretical knowledge needed for the role.

Evaluate Soft Skills and Cultural Fit

  • Communication: Effective communication is critical for Moving professionals, who must coordinate with cross-functional teams, vendors, and sometimes clients. They need to clearly understand and relay instructions, provide updates on progress, and address any issues that arise during a move. Look for candidates who demonstrate active listening, clear verbal and written communication, and the ability to adapt their style to different audiences. During interviews, ask about past experiences working with diverse teams and handling challenging situations.
  • Problem-Solving: Moving operations often involve unexpected challenges, such as tight deadlines, access restrictions, or damaged equipment. Strong problem-solving skills are essential for identifying issues quickly, developing practical solutions, and minimizing disruption. Look for candidates who can describe specific instances where they resolved complex problems under pressure. Behavioral interview questions, such as "Tell me about a time you had to adapt to a last-minute change during a move," can reveal a candidate's approach to problem-solving.
  • Attention to Detail: Precision is vital in moving roles, as even small oversights can result in lost items, damaged property, or safety incidents. Assess attention to detail by asking candidates to walk through their process for inventory management, packing, or equipment checks. Practical exercises, such as reviewing a sample inventory list for errors, can also help gauge this skill. Candidates who consistently demonstrate thoroughness and accuracy are more likely to succeed in the role.

Conduct Thorough Background and Reference Checks

Conducting a thorough background check is a critical step in the hiring process for Moving professionals. Given the nature of the role, which often involves access to valuable company assets, sensitive documents, and sometimes confidential information, employers must ensure that candidates are trustworthy and reliable.

Begin by verifying the candidate's employment history, focusing on roles related to moving, logistics, or facilities management. Contact previous employers to confirm job titles, dates of employment, and specific responsibilities. Ask about the candidate's reliability, punctuality, and adherence to safety protocols. Reference checks can also provide insight into the candidate's teamwork, problem-solving abilities, and overall performance.

Confirm all certifications listed on the candidate's resume, such as Certified Office & Industrial Mover (COIM), Certified Professional Mover (CPM), OSHA safety certifications, and Commercial Driver's License (CDL). Request copies of certificates and, if necessary, contact the issuing organizations to verify their validity and current status. This step is especially important for roles involving equipment operation or regulatory compliance.

Depending on company policy and the specific responsibilities of the role, consider conducting a criminal background check. This is particularly relevant if the Moving professional will have unsupervised access to sensitive areas or high-value assets. Ensure that your background check process complies with all relevant laws and regulations, including obtaining the candidate's consent.

Finally, review the candidate's driving record if the role involves operating company vehicles. Look for a clean record with no recent accidents or violations. A comprehensive background check not only protects your business but also helps build a trustworthy and reliable team.

Offer Competitive Compensation and Benefits

  • Market Rates: Compensation for Moving professionals varies based on experience level, location, and the complexity of the role. As of 2024, entry-level movers in most metropolitan areas can expect hourly wages ranging from $16 to $22 per hour. Mid-level professionals with 2-5 years of experience typically earn between $22 and $28 per hour, while senior movers or supervisors can command $28 to $35 per hour or more. In regions with a high cost of living or in specialized industries (such as technology or healthcare), rates may be higher. For salaried positions, annual compensation ranges from $38,000 to $65,000, depending on responsibilities and company size.
  • Benefits: To attract and retain top Moving talent, offer a competitive benefits package that goes beyond base pay. Standard benefits include health, dental, and vision insurance, paid time off, and retirement savings plans. Additional perks such as performance bonuses, overtime pay, and shift differentials can further enhance your offer. Some companies provide tuition reimbursement or support for professional development, including certification costs. For roles involving travel or long hours, consider offering meal allowances, transportation stipends, or flexible scheduling options. A comprehensive benefits package not only helps recruit skilled movers but also improves retention and job satisfaction.

Provide Onboarding and Continuous Development

A structured onboarding process is essential for integrating new Moving professionals into your team and setting them up for long-term success. Begin by providing a detailed orientation that covers company policies, safety protocols, and an overview of the organization's culture and values. Introduce the new hire to key team members, supervisors, and any departments they will interact with regularly.

Next, offer hands-on training tailored to the specific responsibilities of the role. This may include shadowing experienced movers, practicing equipment operation, and completing safety drills. Provide clear documentation, such as checklists and standard operating procedures, to reinforce best practices. For roles involving technology or specialized software, schedule training sessions to ensure proficiency from day one.

Assign a mentor or onboarding buddy to support the new hire during their first few weeks. This person can answer questions, provide feedback, and help the new team member acclimate to the company's processes and expectations. Set clear performance goals and schedule regular check-ins to review progress, address challenges, and celebrate achievements.

Finally, solicit feedback from the new hire about their onboarding experience. Use this input to continuously improve your onboarding process and ensure that every new Moving professional feels welcomed, supported, and empowered to contribute to your organization's success.

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