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Here's your quick checklist on how to hire michaels framings. Read on for more details.

This hire guide was edited by the ZipRecruiter editorial team and created in part with the OpenAI API.

How to hire Michaels Framing

Hiring the right Michaels Framing employee is crucial for any business that values quality, customer satisfaction, and operational efficiency. At Michaels, the framing department is not just about assembling frames; it is about transforming customer memories and artwork into professionally finished pieces that enhance brand reputation and drive repeat business. A skilled Michaels Framing employee ensures that every project meets high standards of craftsmanship, safety, and customer service, directly impacting the store's bottom line and customer loyalty.

For medium to large businesses, the framing department often handles a high volume of custom orders, collaborates with other departments, and manages complex inventory. The right hire can streamline workflow, reduce errors, and foster a positive work environment. Conversely, hiring the wrong candidate can lead to costly mistakes, dissatisfied customers, and increased turnover. Given the specialized nature of framing”requiring both technical know-how and artistic sensibility”it is essential to approach the hiring process with a strategic mindset.

This comprehensive guide will walk you through every step of hiring a Michaels Framing employee, from defining the role and required certifications to sourcing candidates, assessing technical and soft skills, conducting background checks, and onboarding. Whether you are an HR professional or a business owner, following these best practices will help you attract, evaluate, and retain top framing talent, ensuring your business continues to deliver exceptional results and maintain a competitive edge in the retail and creative services industry.

Clearly Define the Role and Responsibilities

  • Key Responsibilities: A Michaels Framing employee is responsible for providing custom framing services, consulting with customers on design choices, measuring and cutting materials, assembling frames, and ensuring the finished product meets quality standards. They maintain a clean and safe workspace, manage inventory of framing supplies, and may also train or supervise junior staff. In larger operations, they often coordinate with sales associates and visual merchandising teams to support promotional displays and seasonal campaigns.
  • Experience Levels:
    • Junior: 0-2 years of experience, typically entry-level with basic knowledge of framing tools and customer service.
    • Mid-level: 2-5 years of experience, capable of handling complex orders, troubleshooting issues, and training new staff.
    • Senior: 5+ years of experience, often leads the framing department, manages high-value projects, and ensures compliance with safety and quality standards.
  • Company Fit: In medium-sized companies (50-500 employees), Michaels Framing employees may take on a broader range of tasks, including inventory management and customer education. In larger companies (500+ employees), roles tend to be more specialized, with dedicated staff for customer interaction, production, and quality control. Larger organizations may also require experience with higher order volumes and more advanced framing techniques.

Certifications

While formal certifications are not always mandatory for Michaels Framing employees, possessing industry-recognized credentials can significantly enhance a candidate's value and credibility. One of the most respected certifications in the framing industry is the Certified Picture Framer (CPF) credential, issued by the Professional Picture Framers Association (PPFA). The CPF certification demonstrates a comprehensive understanding of framing techniques, preservation standards, and customer service best practices.

To obtain the CPF, candidates must pass a rigorous exam covering topics such as conservation framing, matting, mounting, glazing, and frame construction. Eligibility typically requires at least one year of hands-on framing experience, though some candidates may qualify with equivalent training. The exam is administered by the PPFA and is recognized by leading art retailers and custom framing shops nationwide. Employers benefit from hiring CPF-certified staff by ensuring that their team adheres to industry standards and can handle complex or high-value projects with confidence.

Other valuable certifications include the Master Certified Picture Framer (MCPF), also offered by the PPFA, which is designed for senior-level professionals with extensive experience and advanced technical skills. The MCPF requires candidates to demonstrate mastery through both written and practical assessments, making it ideal for those seeking leadership roles within the framing department.

For businesses focused on safety and compliance, certifications in workplace safety (such as OSHA 10 or OSHA 30) can also be advantageous, especially in larger operations where employees may work with specialized cutting equipment and heavy materials. Additionally, customer service certifications, such as those from the National Retail Federation, can further distinguish candidates who excel in client interaction and sales support.

In summary, while not always required, certifications validate a Michaels Framing employee's expertise, reduce training time, and signal a commitment to professional growth”qualities highly valued in medium and large business environments.

Leverage Multiple Recruitment Channels

  • ZipRecruiter: ZipRecruiter is an excellent platform for sourcing qualified Michaels Framing employees due to its robust matching algorithms, extensive reach, and user-friendly interface. Employers can post job openings and instantly distribute them to hundreds of job boards, maximizing visibility among both active and passive candidates. ZipRecruiter's AI-driven candidate matching ensures that job postings are seen by individuals with relevant experience in custom framing, retail, and customer service. The platform also offers screening questions, customizable application workflows, and detailed analytics, enabling hiring managers to efficiently filter and evaluate applicants. Many businesses report faster time-to-hire and higher quality candidates when using ZipRecruiter, making it a top choice for filling specialized roles like Michaels Framing. Its mobile-friendly experience and automated reminders help keep candidates engaged, reducing drop-off rates and ensuring a steady pipeline of talent.
  • Other Sources: Internal referrals remain a powerful recruitment channel, as current employees often know talented individuals within the industry who may be a good fit for the team. Professional networks, such as LinkedIn groups dedicated to art and framing professionals, can also yield high-quality candidates, especially for mid-level and senior positions. Industry associations like the PPFA often host job boards and networking events, providing direct access to certified and experienced framers. General job boards and local community platforms can help reach entry-level candidates or those transitioning from related fields, such as visual arts or retail sales. Participating in local job fairs, partnering with vocational schools, and leveraging social media campaigns are additional strategies to attract a diverse pool of applicants. For large-scale hiring, consider collaborating with staffing agencies that specialize in retail or creative services to streamline the process and ensure compliance with labor regulations.

Assess Technical Skills

  • Tools and Software: Michaels Framing employees should be proficient with a variety of hand and power tools, including mat cutters, glass cutters, miter saws, and pneumatic staplers. Familiarity with framing software, such as Wizard CMC (Computerized Mat Cutter) systems, is increasingly important in larger operations. Knowledge of point-of-sale (POS) systems, inventory management software, and digital design platforms like Adobe Photoshop or Illustrator can further enhance productivity and accuracy, especially when dealing with custom orders or digital artwork. Understanding the properties of different materials”wood, metal, glass, and archival products”is essential for delivering high-quality results.
  • Assessments: To evaluate technical proficiency, consider administering hands-on practical tests where candidates must complete a sample framing project within a set timeframe. This allows you to assess their skill with tools, attention to detail, and adherence to safety protocols. Written assessments can test knowledge of framing terminology, preservation techniques, and material selection. For roles requiring software proficiency, include exercises that involve using digital tools to design or price custom frames. Reviewing a candidate's portfolio of completed projects can also provide valuable insights into their technical capabilities and artistic sensibility.

Evaluate Soft Skills and Cultural Fit

  • Communication: Michaels Framing employees must effectively communicate with customers to understand their needs, explain design options, and set realistic expectations regarding timelines and costs. Internally, they collaborate with sales associates, inventory managers, and visual merchandising teams to ensure smooth operations. Strong verbal and written communication skills are essential for documenting orders, providing clear instructions, and resolving customer concerns professionally.
  • Problem-Solving: The ability to troubleshoot issues”such as material shortages, equipment malfunctions, or design challenges”is a key trait for successful Michaels Framings. During interviews, look for candidates who can describe specific instances where they identified and resolved problems, demonstrating resourcefulness and adaptability. Scenario-based questions can help assess their approach to handling unexpected situations while maintaining quality and customer satisfaction.
  • Attention to Detail: Precision is critical in framing, as even minor errors in measurement or assembly can compromise the finished product. Assess attention to detail by asking candidates to review sample work for flaws or inconsistencies, or by including detailed instructions in practical tests to see how closely they follow guidelines. References from previous employers can also provide insights into a candidate's reliability and consistency in delivering high-quality results.

Conduct Thorough Background and Reference Checks

Conducting a thorough background check is an essential step in hiring a Michaels Framing employee, ensuring that candidates possess the claimed experience, skills, and integrity required for the role. Begin by verifying employment history, focusing on previous positions in custom framing, retail, or related fields. Contact former supervisors to confirm job titles, dates of employment, and specific responsibilities, paying particular attention to roles involving customer interaction, inventory management, or leadership.

Reference checks offer valuable insights into a candidate's work ethic, reliability, and ability to handle the pressures of a busy framing department. Ask references about the candidate's technical proficiency, attention to detail, and ability to work as part of a team. Inquire about any challenges faced and how they were addressed, as well as the candidate's overall contribution to the workplace.

For certified candidates, confirm the validity of credentials by contacting issuing organizations such as the PPFA. Request copies of certificates and verify expiration dates or continuing education requirements. In larger organizations, consider running background checks that include criminal history and credit reports, especially if the role involves handling cash, high-value artwork, or sensitive customer information.

Finally, ensure compliance with all relevant labor laws and company policies regarding background screening. Document all findings and maintain confidentiality throughout the process. A comprehensive background check reduces the risk of costly hiring mistakes and helps build a trustworthy, high-performing team.

Offer Competitive Compensation and Benefits

  • Market Rates: Compensation for Michaels Framing employees varies based on experience, location, and company size. Entry-level positions typically offer hourly rates ranging from $13 to $17 per hour, while mid-level employees can expect $17 to $22 per hour. Senior framers or department leads may earn $22 to $28 per hour or more, especially in high-cost-of-living areas or large metropolitan markets. In some cases, experienced framers may receive additional bonuses or commissions for high sales volumes or exceptional customer feedback. Salary benchmarks should be reviewed regularly to remain competitive and attract top talent.
  • Benefits: Attractive benefits packages are key to recruiting and retaining skilled Michaels Framing employees. Standard offerings include health, dental, and vision insurance, paid time off, and retirement savings plans such as 401(k) matching. Many employers also provide employee discounts on framing services and art supplies, tuition reimbursement for continuing education, and opportunities for advancement within the company. Flexible scheduling, wellness programs, and recognition initiatives (such as employee of the month awards) further enhance job satisfaction and loyalty. For larger organizations, consider offering additional perks like paid parental leave, commuter benefits, and access to professional development workshops. A comprehensive benefits package not only attracts high-caliber candidates but also fosters a positive workplace culture and reduces turnover.

Provide Onboarding and Continuous Development

Effective onboarding is critical to ensuring the long-term success and integration of a new Michaels Framing employee. Begin by providing a structured orientation that covers company policies, safety procedures, and an overview of the framing department's workflow. Introduce the new hire to key team members, including supervisors, sales associates, and inventory managers, to foster a sense of belonging and encourage collaboration from day one.

Hands-on training should include demonstrations of essential tools and equipment, guided practice on sample projects, and instruction on quality control standards. Pairing new employees with experienced mentors can accelerate skill development and provide ongoing support as they acclimate to the role. Regular check-ins during the first 90 days allow managers to address questions, provide feedback, and identify any additional training needs.

Encourage open communication by creating a welcoming environment where new hires feel comfortable seeking guidance and sharing ideas. Provide access to resources such as training manuals, online tutorials, and industry publications to support continuous learning. Set clear performance expectations and outline opportunities for advancement, reinforcing the company's commitment to professional growth. By investing in a comprehensive onboarding process, businesses can reduce turnover, boost productivity, and ensure that new Michaels Framing employees are well-equipped to deliver exceptional results.

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