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Here's your quick checklist on how to hire long term cares. Read on for more details.

This hire guide was edited by the ZipRecruiter editorial team and created in part with the OpenAI API.

How to hire Long Term Care

Hiring the right Long Term Care professional is a critical decision for any organization operating in the healthcare, senior living, or rehabilitation sectors. The quality of care, compliance with regulations, and the overall well-being of residents or patients depend heavily on the expertise and dedication of your Long Term Care staff. In medium to large businesses, where the scale and complexity of operations are significant, the impact of a skilled Long Term Care employee is even more pronounced. These professionals are responsible not only for direct patient care but also for ensuring that care standards, safety protocols, and organizational values are upheld consistently across the board.

With an aging population and increasing demand for long-term care services, competition for top talent in this field is fierce. Businesses that succeed in attracting and retaining high-caliber Long Term Care professionals enjoy better patient outcomes, higher satisfaction rates, and improved regulatory compliance. Conversely, poor hiring decisions can lead to increased turnover, compliance risks, and reputational damage. The right Long Term Care hire brings a blend of clinical expertise, empathy, leadership, and adaptability--qualities that are essential for navigating the unique challenges of this sector.

This guide provides a comprehensive roadmap for hiring Long Term Care professionals, tailored specifically for medium to large organizations. It covers everything from defining the role and required certifications to sourcing candidates, assessing technical and soft skills, conducting thorough background checks, offering competitive compensation, and ensuring effective onboarding. By following these best practices, business owners and HR professionals can streamline their hiring process, minimize risks, and build a team that delivers exceptional care and drives organizational success.

Clearly Define the Role and Responsibilities

  • Key Responsibilities: In medium to large businesses, Long Term Care professionals are typically responsible for providing direct patient or resident care, administering medications, monitoring health status, and coordinating with interdisciplinary teams. They may also oversee care plans, ensure compliance with healthcare regulations, participate in quality improvement initiatives, and serve as a point of contact for families. In supervisory roles, they may manage other caregivers, conduct staff training, and contribute to policy development.
  • Experience Levels: Junior Long Term Care staff generally have 0-2 years of experience and work under close supervision, focusing on basic care tasks and learning protocols. Mid-level professionals, with 2-5 years of experience, handle more complex cases, demonstrate greater autonomy, and may mentor junior staff. Senior Long Term Care professionals, with 5+ years of experience, often take on leadership, training, and administrative responsibilities, and are expected to handle critical situations and regulatory compliance with minimal oversight.
  • Company Fit: In medium-sized companies (50-500 employees), Long Term Care professionals may have broader roles, requiring flexibility and the ability to multitask across various functions. In large organizations (500+ employees), roles tend to be more specialized, with clear delineation between clinical, administrative, and supervisory duties. Larger companies may also require experience with electronic health records (EHR) systems, advanced compliance knowledge, and the ability to work within larger, more complex teams.

Certifications

Certifications are a cornerstone of credibility and competence in the Long Term Care field. Employers should prioritize candidates who hold industry-recognized credentials, as these demonstrate a commitment to professional development and adherence to best practices. The most common and valuable certifications include:

Certified Nursing Assistant (CNA): Issued by state health departments or boards of nursing, the CNA certification is often a minimum requirement for entry-level Long Term Care roles. Candidates must complete a state-approved training program and pass a competency exam. CNAs are trained in basic patient care, safety, and emergency procedures, making them essential for hands-on caregiving roles.

Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN): These credentials, regulated by state boards of nursing, require completion of an accredited nursing program and passing the NCLEX-PN exam. LPNs/LVNs can administer medications, perform basic nursing procedures, and supervise CNAs, making them suitable for mid-level positions in Long Term Care settings.

Registered Nurse (RN): RNs hold an associate or bachelor's degree in nursing and must pass the NCLEX-RN exam. They are qualified for senior Long Term Care roles, including care plan development, clinical supervision, and compliance oversight. RNs may also pursue advanced certifications such as the Gerontological Nursing Certification (RN-BC) from the American Nurses Credentialing Center (ANCC), which demonstrates expertise in caring for older adults.

Certified Director of Nursing in Long Term Care (CDON-LTC): Offered by the American Association of Directors of Nursing Services (AADNS), this certification is ideal for professionals aspiring to leadership roles. It requires a valid RN license, experience in long-term care, and successful completion of a comprehensive exam covering regulatory compliance, quality improvement, and staff management.

Certified Assisted Living Administrator (CALA): For those managing assisted living facilities, the CALA credential (requirements vary by state) ensures knowledge of facility operations, resident care, and regulatory standards. Employers benefit from hiring CALA-certified professionals who can navigate complex administrative and compliance challenges.

Certifications not only validate a candidate's qualifications but also signal their dedication to ongoing education and excellence. Employers should verify the authenticity of certifications and encourage staff to pursue continuing education to stay abreast of evolving best practices and regulatory changes.

Leverage Multiple Recruitment Channels

  • ZipRecruiter: ZipRecruiter stands out as a premier platform for sourcing qualified Long Term Care professionals. Its user-friendly interface, robust filtering options, and AI-powered matching algorithms enable employers to quickly identify candidates with the right certifications, experience, and soft skills. ZipRecruiter's extensive database includes healthcare-specific talent, and its sponsored job postings reach a wide audience of active and passive job seekers. The platform's applicant tracking features streamline the review and communication process, while its analytics tools provide insights into candidate engagement and hiring success rates. Many organizations report filling Long Term Care positions up to 30% faster using ZipRecruiter, thanks to its targeted outreach and customizable screening questions that help pre-qualify applicants.
  • Other Sources: Internal referrals remain a powerful recruitment channel, as current employees often know qualified professionals in the industry and can vouch for their skills and work ethic. Professional networks, such as alumni associations and LinkedIn groups focused on long-term care, are valuable for reaching passive candidates who may not be actively searching for new roles. Industry associations, including state and national long-term care organizations, frequently host job boards and networking events tailored to this sector. General job boards can also yield results, but employers should tailor job descriptions with specific requirements to attract the right talent. Additionally, attending career fairs, partnering with nursing schools, and engaging in community outreach can help build a pipeline of qualified candidates for both immediate and future needs.

Assess Technical Skills

  • Tools and Software: Long Term Care professionals must be proficient in a variety of tools and technologies. Familiarity with Electronic Health Records (EHR) systems such as PointClickCare, MatrixCare, or Epic is essential for documenting care, tracking medications, and ensuring regulatory compliance. Knowledge of medication administration software, scheduling platforms, and telehealth tools is increasingly important as care delivery models evolve. In larger organizations, experience with quality assurance platforms, incident reporting systems, and secure communication tools is highly desirable. Proficiency in Microsoft Office Suite, particularly Excel and Word, is often required for documentation and reporting.
  • Assessments: To evaluate technical proficiency, employers can administer skills assessments that simulate real-world scenarios, such as medication administration, care plan development, or EHR data entry. Practical evaluations, including hands-on demonstrations or case studies, provide insight into a candidate's ability to use relevant software and follow protocols accurately. Written tests covering regulatory knowledge, infection control, and emergency procedures are also effective. For senior roles, reviewing past quality improvement projects or requesting portfolio samples can help assess depth of expertise.

Evaluate Soft Skills and Cultural Fit

  • Communication: Long Term Care professionals must communicate effectively with residents, families, interdisciplinary teams, and external stakeholders. They should be able to explain care plans, document observations clearly, and collaborate with physicians, therapists, and social workers. During interviews, look for candidates who demonstrate empathy, active listening, and the ability to tailor their communication style to different audiences. Role-playing scenarios or behavioral interview questions can reveal how candidates handle sensitive conversations or resolve conflicts.
  • Problem-Solving: The ability to assess situations quickly and develop practical solutions is crucial in long-term care settings, where emergencies and unexpected changes are common. Look for candidates who describe specific examples of overcoming challenges, adapting to new protocols, or improving patient outcomes. Assess their critical thinking by presenting hypothetical scenarios and asking how they would respond. Candidates who show initiative, resourcefulness, and a commitment to continuous improvement are valuable assets to any team.
  • Attention to Detail: Precision is vital in long-term care, where overlooking a small detail can have serious consequences for patient safety and regulatory compliance. Assess this trait by asking about past experiences where attention to detail prevented errors or improved care quality. Practical tests, such as reviewing sample documentation for accuracy or identifying errors in mock care plans, can help gauge a candidate's meticulousness. References from previous supervisors can also provide insight into a candidate's reliability and thoroughness.

Conduct Thorough Background and Reference Checks

Conducting a thorough background check is essential when hiring Long Term Care professionals, given the sensitive nature of their responsibilities and the regulatory requirements in the healthcare sector. Begin by verifying the candidate's employment history, ensuring that dates, roles, and responsibilities align with their resume. Contact previous employers to confirm job performance, reliability, and reasons for leaving. Ask specific questions about the candidate's ability to follow protocols, handle emergencies, and work within a team environment.

Reference checks should include at least two professional references, ideally supervisors or colleagues from previous long-term care roles. Inquire about the candidate's communication skills, attention to detail, and adherence to ethical standards. For positions involving medication administration or supervisory duties, ask about any incidents related to patient safety, compliance, or disciplinary actions.

Certification verification is critical. Request copies of all relevant certifications and confirm their validity with the issuing organizations. Many states maintain online databases for nursing licenses and certifications, allowing employers to check status, expiration dates, and any disciplinary actions. For roles requiring background clearance, conduct criminal background checks in accordance with state and federal regulations, including checks for abuse registries and exclusion lists. Some organizations also require drug screening and health assessments to ensure candidates meet physical and mental fitness standards.

Finally, review any gaps in employment or inconsistencies in the candidate's application. Address these during interviews to ensure transparency and mitigate risks. A comprehensive background check not only protects your organization but also fosters a culture of safety and trust for residents, families, and staff.

Offer Competitive Compensation and Benefits

  • Market Rates: Compensation for Long Term Care professionals varies based on experience, credentials, and geographic location. Entry-level CNAs typically earn between $30,000 and $40,000 annually, with higher rates in urban areas or regions with high demand. LPNs/LVNs can expect salaries ranging from $45,000 to $60,000, while RNs in long-term care settings often earn between $65,000 and $90,000. Senior roles, such as Directors of Nursing or facility administrators, may command salaries exceeding $100,000, particularly in large organizations or metropolitan markets. Employers should regularly benchmark pay rates against industry standards to remain competitive and attract top talent.
  • Benefits: A comprehensive benefits package is a key differentiator in recruiting and retaining Long Term Care professionals. Standard offerings include health, dental, and vision insurance, retirement plans with employer matching, and paid time off. Additional perks such as tuition reimbursement, continuing education allowances, and certification bonuses demonstrate a commitment to professional growth. Flexible scheduling, shift differentials, and wellness programs are highly valued in a field known for demanding hours and emotional stress. For senior roles, performance bonuses, relocation assistance, and opportunities for advancement can further enhance your value proposition. Employers should also consider offering employee assistance programs (EAPs), mental health resources, and recognition programs to support staff well-being and job satisfaction.

Provide Onboarding and Continuous Development

Effective onboarding is crucial for ensuring that new Long Term Care professionals integrate smoothly into your organization and deliver high-quality care from day one. Begin with a structured orientation program that covers company policies, organizational culture, and an overview of the facility's mission and values. Provide detailed training on clinical protocols, safety procedures, and the use of technology platforms such as EHR systems. Assign a mentor or preceptor to guide the new hire through their first weeks, offering support, feedback, and opportunities for hands-on learning.

Incorporate shadowing opportunities with experienced staff to familiarize new employees with workflows, resident preferences, and team dynamics. Schedule regular check-ins to address questions, monitor progress, and reinforce key competencies. Encourage open communication and provide resources for ongoing education, such as access to online training modules or industry conferences.

For larger organizations, consider developing role-specific onboarding tracks that address the unique needs of clinical, administrative, and supervisory staff. Solicit feedback from new hires to continuously improve the onboarding process and ensure it meets the evolving needs of your workforce. A well-designed onboarding program not only accelerates productivity but also boosts retention and job satisfaction, laying the foundation for long-term success.

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