This hire guide was edited by the ZipRecruiter editorial team and created in part with the OpenAI API.
How to hire Great Clips
Hiring the right Great Clips professional is a critical decision that can significantly influence the success of your business, especially in the fast-paced and customer-centric haircare industry. Great Clips, as a leading brand in the salon sector, sets high standards for service, efficiency, and professionalism. Bringing on board a skilled Great Clips team member ensures not only the delivery of top-quality haircuts and styling services but also enhances the overall customer experience, which is vital for repeat business and positive word-of-mouth referrals.
In medium to large businesses, where operational consistency and brand reputation are paramount, the impact of hiring the right Great Clips professional extends beyond individual performance. A well-chosen hire can boost team morale, streamline workflow, and contribute to a culture of excellence. Conversely, a poor hiring decision can lead to customer dissatisfaction, increased turnover, and a negative impact on your bottom line. With the competitive landscape of the haircare industry, businesses cannot afford to overlook the importance of a rigorous and strategic hiring process.
This guide is designed to provide business owners, HR professionals, and hiring managers with actionable insights and best practices for recruiting, evaluating, and onboarding Great Clips professionals. From understanding the role and required certifications to leveraging the best recruitment channels and ensuring a smooth onboarding process, this resource covers every step necessary to secure top talent. Whether you are expanding your team in a bustling metropolitan salon or scaling operations across multiple locations, following a structured hiring approach will set your business up for sustained growth and customer satisfaction.
Clearly Define the Role and Responsibilities
- Key Responsibilities: Great Clips professionals are responsible for providing high-quality haircutting, styling, and grooming services to a diverse clientele. In medium to large businesses, they are also expected to uphold brand standards, maintain sanitation protocols, manage appointment scheduling, and contribute to a positive salon environment. Additional duties may include upselling retail products, participating in ongoing training, and supporting team members during peak hours.
- Experience Levels: Junior Great Clips professionals typically have 0-2 years of experience and may require additional supervision and training. Mid-level professionals bring 2-5 years of hands-on experience, demonstrating proficiency in a range of cutting and styling techniques, as well as customer service. Senior Great Clips professionals, with 5+ years of experience, often take on leadership roles, mentor junior staff, and handle more complex client requests. They may also assist with salon management tasks and quality control.
- Company Fit: In medium-sized companies (50-500 employees), Great Clips professionals may be expected to wear multiple hats, contributing to both service delivery and operational support. In larger organizations (500+ employees), roles are often more specialized, with clear delineation between service providers, trainers, and management. Larger companies may also prioritize candidates with experience in high-volume environments and familiarity with advanced scheduling or POS systems.
Certifications
Certifications are a cornerstone of credibility and skill validation in the haircare industry. For Great Clips professionals, holding the appropriate certifications is not just a regulatory requirement but also a mark of professionalism and commitment to quality. The most essential certification is a state-issued cosmetology or barber license, which is mandatory for practicing legally in any salon setting. These licenses are typically issued by state cosmetology boards and require candidates to complete a set number of training hours at an accredited school, pass written and practical exams, and fulfill continuing education requirements to maintain licensure.
In addition to the foundational cosmetology or barber license, many Great Clips professionals pursue advanced certifications to enhance their skills and marketability. Examples include the American Board of Certified Haircolorists (ABCH) certification, which demonstrates expertise in hair coloring techniques, and the Certified Master Stylist credential, which is recognized by various professional associations. These certifications often require additional coursework, hands-on assessments, and periodic renewal to ensure practitioners stay current with industry trends and best practices.
Employers value certifications because they provide assurance that candidates possess the technical knowledge and practical skills necessary to deliver consistent, high-quality results. Certifications also indicate a commitment to ongoing professional development, which is especially important in a field where techniques, products, and customer preferences are constantly evolving. When evaluating candidates, it is advisable to verify the authenticity of certifications directly with the issuing organizations and to prioritize those who demonstrate a proactive approach to learning and skill enhancement.
For businesses operating across multiple states, it is crucial to ensure that candidates hold valid licenses for each location, as requirements can vary significantly. Some organizations also encourage or sponsor staff to pursue additional certifications in areas such as chemical treatments, textured hair, or customer service excellence, further elevating the standard of care provided to clients. Ultimately, a well-certified Great Clips professional not only meets legal requirements but also contributes to the reputation and success of the business.
Leverage Multiple Recruitment Channels
- ZipRecruiter: ZipRecruiter is an ideal platform for sourcing qualified Great Clips professionals due to its robust job-matching technology and extensive reach within the beauty and wellness sector. The platform allows employers to post job openings to hundreds of job boards simultaneously, increasing visibility among active and passive candidates. ZipRecruiter's AI-driven matching system screens applicants based on specific criteria, such as licensing, experience, and skillset, ensuring that only the most relevant candidates are presented for review. Additionally, ZipRecruiter offers customizable screening questions, automated scheduling tools, and detailed analytics to track recruitment performance. Many businesses report higher response rates and faster time-to-hire when leveraging ZipRecruiter, making it a preferred choice for filling Great Clips roles efficiently.
- Other Sources: Internal referrals remain a powerful recruitment channel, as current employees can recommend candidates who are likely to fit the company culture and meet performance expectations. Professional networks, such as alumni associations and industry-specific groups, provide access to experienced practitioners who may not be actively seeking new opportunities but are open to the right offer. Industry associations often host job boards, career fairs, and networking events tailored to licensed cosmetologists and barbers, making them valuable resources for targeted recruitment. General job boards can also be effective, particularly when combined with employer branding efforts that highlight the unique benefits of working at your organization. To maximize results, businesses should adopt a multi-channel approach, leveraging both digital platforms and personal connections to attract a diverse pool of qualified candidates.
Assess Technical Skills
- Tools and Software: Great Clips professionals should be proficient in using industry-standard tools such as shears, clippers, trimmers, and styling equipment. Familiarity with salon management software, such as point-of-sale (POS) systems, appointment scheduling platforms, and customer relationship management (CRM) tools, is increasingly important in medium to large businesses. Knowledge of sanitation and sterilization equipment, as well as inventory management systems, ensures compliance with health regulations and efficient salon operations. In larger organizations, experience with digital training modules and performance tracking software can also be advantageous.
- Assessments: Evaluating technical proficiency requires a combination of written tests, practical demonstrations, and portfolio reviews. Written assessments can cover theoretical knowledge of hair structure, product chemistry, and safety protocols. Practical evaluations should include live demonstrations of haircutting, coloring, and styling techniques, allowing candidates to showcase their skill level and attention to detail. Reviewing a candidate's portfolio of previous work provides additional insight into their versatility and creativity. Some businesses also use simulation software or video assessments to gauge technical ability in a controlled environment. Structured scoring rubrics and feedback from experienced evaluators help ensure a fair and objective assessment process.
Evaluate Soft Skills and Cultural Fit
- Communication: Effective communication is essential for Great Clips professionals, who must interact with clients, colleagues, and management on a daily basis. They should be able to listen actively to client requests, explain service options clearly, and provide constructive feedback to team members. In medium to large businesses, collaboration with cross-functional teams--such as reception, retail, and training departments--is common, requiring adaptability and professionalism. During interviews, look for candidates who demonstrate empathy, patience, and the ability to resolve conflicts diplomatically.
- Problem-Solving: The ability to think on one's feet and address unexpected challenges is a hallmark of a successful Great Clips professional. Whether dealing with a dissatisfied client, a scheduling conflict, or a technical issue with equipment, candidates should exhibit resourcefulness and a solutions-oriented mindset. Behavioral interview questions, such as describing a time they resolved a difficult situation, can reveal a candidate's approach to problem-solving and their capacity to remain calm under pressure.
- Attention to Detail: Precision and accuracy are critical in the haircare industry, where even minor errors can impact client satisfaction and safety. Great Clips professionals must follow detailed instructions, adhere to sanitation protocols, and maintain accurate records of services provided. To assess attention to detail, consider practical tests that require candidates to execute specific techniques or identify errors in a simulated salon environment. References from previous employers can also provide insight into a candidate's reliability and consistency.
Conduct Thorough Background and Reference Checks
Conducting a thorough background check is a vital step in the hiring process for Great Clips professionals. Start by verifying the candidate's employment history, ensuring that the dates, roles, and responsibilities listed on their resume align with information provided by previous employers. Contacting references, particularly former supervisors or salon managers, can provide valuable insights into the candidate's work ethic, technical proficiency, and interpersonal skills. Ask specific questions about the candidate's reliability, customer service approach, and ability to work as part of a team.
Confirming certifications and licenses is equally important. Request copies of all relevant credentials and verify their authenticity with the issuing organizations. This step is crucial for regulatory compliance and to protect your business from potential legal issues. In some cases, it may be necessary to check for disciplinary actions or complaints filed against the candidate with state cosmetology boards.
Depending on company policy and local regulations, you may also conduct criminal background checks, particularly if the role involves handling cash, sensitive customer information, or access to restricted areas. Ensure that your background check process complies with all applicable laws, including those related to privacy and equal employment opportunity. Document all findings and maintain confidentiality throughout the process. By performing comprehensive due diligence, you minimize the risk of hiring unsuitable candidates and safeguard your company's reputation and operational integrity.
Offer Competitive Compensation and Benefits
- Market Rates: Compensation for Great Clips professionals varies based on experience, location, and company size. Entry-level stylists typically earn between $25,000 and $35,000 annually, while mid-level professionals can expect salaries in the $35,000 to $45,000 range. Senior stylists and those in supervisory roles may earn $45,000 to $60,000 or more, especially in high-demand urban markets. In addition to base pay, many companies offer performance-based bonuses, commissions on retail sales, and tips, which can significantly increase total earnings. Staying informed about local market rates and adjusting your compensation packages accordingly is essential for attracting and retaining top talent.
- Benefits: Competitive benefits packages are a key differentiator in the recruitment and retention of Great Clips professionals. Standard offerings include health insurance, dental and vision coverage, paid time off, and retirement savings plans. Some companies provide additional perks such as flexible scheduling, ongoing education and training allowances, employee discounts on products and services, and wellness programs. Career advancement opportunities, such as pathways to management or specialized roles, are also highly valued by candidates. In larger organizations, comprehensive onboarding programs, mentorship, and access to advanced tools and technologies can further enhance job satisfaction and loyalty. By offering a well-rounded benefits package, you demonstrate your commitment to employee well-being and professional growth, making your business an employer of choice in the industry.
Provide Onboarding and Continuous Development
Effective onboarding is essential for integrating new Great Clips professionals into your team and setting them up for long-term success. Begin by providing a structured orientation program that covers company policies, brand standards, and expectations for performance and conduct. Introduce new hires to key team members, including supervisors, trainers, and support staff, to foster a sense of belonging and collaboration from day one.
Hands-on training is a critical component of the onboarding process. Pair new employees with experienced mentors who can provide guidance, answer questions, and model best practices. Offer opportunities for shadowing, practice sessions, and feedback to build confidence and competence. Ensure that new hires are familiar with all tools, equipment, and software they will use in their daily work, and provide clear instructions on safety and sanitation protocols.
Set clear performance goals and milestones for the first 30, 60, and 90 days, and schedule regular check-ins to assess progress and address any challenges. Encourage open communication and solicit feedback from new hires to identify areas for improvement in your onboarding process. By investing in comprehensive onboarding, you increase employee engagement, reduce turnover, and ensure that your Great Clips professionals are equipped to deliver exceptional service from the start.
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