Hire a Facilities Management Employee Fast

Tell us about your company to get started

How To Hire Hero Section

Knowledge Center

Here's your quick checklist on how to hire facilities managements. Read on for more details.

This hire guide was edited by the ZipRecruiter editorial team and created in part with the OpenAI API.

How to hire Facilities Management

In today's complex business environment, the role of Facilities Management has become increasingly vital for organizations of all sizes, especially medium to large enterprises. Facilities Management professionals ensure that the physical infrastructure, safety, and functionality of a company's premises are maintained at optimal levels. Their work directly impacts employee productivity, operational efficiency, regulatory compliance, and even the organization's reputation. The right Facilities Management hire can mean the difference between a smoothly run operation and one plagued by costly disruptions, safety incidents, or compliance failures.

As businesses expand, the scope and complexity of their facilities increase. This includes managing multiple sites, advanced building systems, sustainability initiatives, and evolving health and safety regulations. Facilities Management professionals are responsible for overseeing everything from routine maintenance and vendor management to emergency preparedness and capital improvement projects. They serve as the linchpin between the physical workspace and the people who use it, ensuring that the environment supports business objectives and employee well-being.

Hiring the right Facilities Management professional is not just about finding someone who can handle repairs or manage cleaning crews. It requires a strategic approach to identify candidates with the right blend of technical expertise, leadership, communication, and problem-solving skills. A well-chosen Facilities Management professional can help reduce operational costs, extend the life of assets, and create a safe, productive workplace. Conversely, a poor hire can lead to increased downtime, regulatory penalties, and a negative impact on company culture.

This comprehensive hiring guide is designed to help business owners, HR professionals, and hiring managers navigate the process of recruiting top-tier Facilities Management talent. From defining the role and required certifications to sourcing candidates, assessing skills, and onboarding, this resource provides actionable insights to ensure your next Facilities Management hire is a success.

Clearly Define the Role and Responsibilities

  • Key Responsibilities: Facilities Management professionals are responsible for the overall maintenance, safety, and functionality of a company's buildings and grounds. Their duties typically include overseeing building operations, managing maintenance and repair schedules, coordinating with vendors and contractors, ensuring compliance with health and safety regulations, managing budgets, and implementing sustainability initiatives. In larger organizations, they may also handle space planning, security systems, and emergency preparedness. Facilities Management professionals act as the primary point of contact for all facility-related issues, ensuring minimal disruption to business operations.
  • Experience Levels: Junior Facilities Management professionals typically have 1-3 years of experience and may focus on day-to-day maintenance coordination and vendor management. Mid-level professionals, with 3-7 years of experience, often take on project management responsibilities, supervise teams, and handle more complex compliance or budgeting tasks. Senior Facilities Management professionals, with 7+ years of experience, are expected to lead entire facilities departments, develop strategic plans, manage large-scale capital projects, and liaise with executive leadership. Each level requires a progressively deeper understanding of building systems, regulatory requirements, and leadership skills.
  • Company Fit: In medium-sized companies (50-500 employees), Facilities Management professionals may wear multiple hats, handling a broad range of tasks from hands-on repairs to strategic planning. They often report directly to operations or HR leadership. In large organizations (500+ employees), the role is more specialized, with dedicated teams for specific functions such as maintenance, safety, or sustainability. Here, Facilities Management professionals are expected to manage larger budgets, oversee multiple sites, and implement enterprise-wide initiatives. The complexity of the role increases with company size, requiring advanced technical knowledge, leadership, and project management skills.

Certifications

Certifications are a key indicator of a Facilities Management professional's expertise and commitment to the field. Employers often prioritize candidates who hold industry-recognized certifications, as these credentials demonstrate up-to-date knowledge of best practices, safety standards, and regulatory compliance.

One of the most respected certifications is the Certified Facility Manager (CFM), issued by the International Facility Management Association (IFMA). The CFM is designed for experienced professionals and requires candidates to demonstrate proficiency across 11 core competencies, including operations and maintenance, project management, finance, and leadership. To qualify, candidates must have a combination of education and work experience (typically a minimum of five years in facilities management) and must pass a rigorous exam. The CFM is highly valued by employers for its focus on strategic and operational excellence.

Another widely recognized credential is the Facility Management Professional (FMP), also from IFMA. The FMP is ideal for early- to mid-career professionals and covers foundational knowledge in operations and maintenance, project management, finance, and leadership. Unlike the CFM, the FMP does not require an exam but does require completion of coursework and assessments. This certification signals a commitment to professional growth and is often used as a stepping stone to more advanced credentials.

The Certified Facility Manager (CFM) from the Building Owners and Managers Institute (BOMI) International is another valuable certification. BOMI also offers the Facilities Management Administrator (FMA)

For those specializing in sustainability, the LEED Accredited Professional (LEED AP) credential, issued by the U.S. Green Building Council, demonstrates expertise in green building practices and sustainable facility operations. This is particularly valuable for organizations with sustainability goals or those seeking to achieve LEED certification for their buildings.

Employers benefit from hiring certified Facilities Management professionals by ensuring their teams are equipped with current knowledge, best practices, and a commitment to ongoing professional development. Certifications also help mitigate risk by ensuring compliance with regulations and industry standards, ultimately protecting the organization from costly errors or liabilities.

Recruitment Channels

  • ZipRecruiter: ZipRecruiter is an ideal platform for sourcing qualified Facilities Management professionals due to its robust matching algorithms, expansive reach, and user-friendly interface. The platform allows employers to post job openings to hundreds of job boards with a single submission, significantly increasing visibility among active job seekers. ZipRecruiter's AI-driven technology screens and matches candidates based on experience, certifications, and skill sets, ensuring that only the most relevant applicants are presented to employers. Facilities Management roles often require a unique blend of technical and soft skills, and ZipRecruiter's customizable screening questions help filter candidates efficiently. Employers report high success rates in filling Facilities Management positions quickly, thanks to features like candidate rating, automated follow-ups, and the ability to manage the entire hiring process from a centralized dashboard. The platform's analytics tools also provide insights into candidate demographics, application rates, and hiring timelines, enabling data-driven recruitment decisions.
  • Other Sources: In addition to ZipRecruiter, employers should leverage internal referrals, which often yield high-quality candidates familiar with company culture and expectations. Professional networks, such as LinkedIn and industry-specific forums, are valuable for reaching passive candidates who may not be actively job hunting but possess the desired expertise. Industry associations, such as IFMA and BOMI, offer job boards and networking events tailored to Facilities Management professionals, providing access to a pool of credentialed and experienced candidates. General job boards can also be effective for casting a wide net, but it's important to tailor job postings to highlight the specific skills and certifications required for Facilities Management roles. Attending industry conferences and local networking events can further enhance recruitment efforts by building relationships with professionals and staying informed about emerging talent in the field.

Technical Skills

  • Tools and Software: Facilities Management professionals must be proficient in a range of tools and technologies to effectively oversee building operations. Key platforms include Computerized Maintenance Management Systems (CMMS) such as FM:Systems, Maintenance Connection, or eMaint, which help track work orders, preventive maintenance schedules, and asset histories. Building Management Systems (BMS) or Building Automation Systems (BAS), such as Siemens Desigo or Johnson Controls Metasys, are essential for monitoring and controlling HVAC, lighting, and security systems. Familiarity with project management tools like Microsoft Project or Asana, as well as budgeting and procurement software, is also important. In larger organizations, knowledge of Integrated Workplace Management Systems (IWMS) such as Archibus or IBM TRIRIGA can be a significant asset. Proficiency in Microsoft Office Suite, especially Excel for budgeting and reporting, is a baseline requirement.
  • Assessments: Evaluating technical proficiency requires a combination of structured assessments and practical evaluations. Written tests can assess knowledge of building systems, safety regulations, and maintenance best practices. Practical exercises, such as reviewing a sample maintenance log or developing a preventive maintenance plan, provide insight into a candidate's hands-on skills. Scenario-based interviews, where candidates are asked how they would respond to specific facility emergencies or compliance challenges, help gauge problem-solving abilities and technical judgment. For roles requiring advanced software use, consider administering a skills test within the relevant CMMS or BMS platform. Reference checks with previous employers can also provide valuable feedback on a candidate's technical capabilities and reliability.

Soft Skills

  • Communication: Facilities Management professionals must communicate effectively with a wide range of stakeholders, including building occupants, vendors, contractors, and executive leadership. They are often the first point of contact for facility-related issues and must be able to explain technical concepts in clear, accessible language. Strong communication skills are essential for coordinating maintenance activities, negotiating contracts, and delivering training on safety protocols. During interviews, look for candidates who can articulate their experiences and demonstrate active listening, empathy, and the ability to tailor their message to different audiences.
  • Problem-Solving: The ability to quickly assess situations and develop effective solutions is a hallmark of successful Facilities Management professionals. They must be able to prioritize tasks, allocate resources efficiently, and respond calmly under pressure, especially during emergencies such as equipment failures or safety incidents. During interviews, present candidates with real-world scenarios, such as a sudden HVAC breakdown or a compliance audit, and ask them to walk through their approach. Look for evidence of analytical thinking, resourcefulness, and a proactive mindset.
  • Attention to Detail: Facilities Management professionals are responsible for ensuring that all aspects of building operations comply with regulations and company standards. Overlooking small details can lead to safety hazards, compliance violations, or costly repairs. Assess attention to detail by asking candidates to review sample inspection reports or maintenance records and identify potential issues. Reference checks can also reveal whether a candidate consistently delivers thorough, high-quality work. A strong attention to detail is critical for maintaining a safe, efficient, and compliant workplace.

Background Check

Conducting thorough background checks is a crucial step in the Facilities Management hiring process. Start by verifying the candidate's employment history, focusing on roles that involved facilities oversight, maintenance coordination, or project management. Contact previous employers to confirm job titles, dates of employment, and specific responsibilities. Ask about the candidate's reliability, technical skills, and ability to work independently or as part of a team.

Reference checks should include supervisors, colleagues, and, if possible, vendors or contractors who have worked closely with the candidate. Inquire about the candidate's approach to problem-solving, communication, and adherence to safety protocols. For senior-level roles, consider speaking with executive leaders to gauge the candidate's strategic impact and leadership abilities.

Confirm all certifications listed on the candidate's resume by contacting the issuing organizations, such as IFMA or BOMI. This ensures that the candidate possesses current, valid credentials and is committed to ongoing professional development. For roles involving sensitive areas or access to secure facilities, conduct criminal background checks and verify eligibility to work in your jurisdiction.

Additional due diligence may include reviewing the candidate's professional memberships, published work, or participation in industry events. For positions with financial responsibilities, consider running a credit check in accordance with local laws. By thoroughly vetting candidates, employers can reduce the risk of costly hiring mistakes and ensure that their Facilities Management team is trustworthy, competent, and aligned with organizational values.

Benefits and Pay

  • Market Rates: Compensation for Facilities Management professionals varies based on experience, location, and company size. As of 2024, junior Facilities Management professionals typically earn between $50,000 and $65,000 annually in most U.S. markets. Mid-level professionals with 3-7 years of experience command salaries ranging from $65,000 to $90,000, while senior Facilities Management professionals, especially those overseeing multiple sites or large teams, can earn $90,000 to $130,000 or more. In high-cost-of-living areas such as New York, San Francisco, or Chicago, salaries may be 10-20% higher. Bonuses, profit-sharing, and performance incentives are common, particularly for roles with significant budgetary or operational impact.
  • Benefits: To attract and retain top Facilities Management talent, employers should offer comprehensive benefits packages. Standard offerings include health, dental, and vision insurance, retirement plans with employer matching, and paid time off. Additional perks such as tuition reimbursement, professional development allowances, and certification support are highly valued, especially by candidates seeking career advancement. Flexible work arrangements, such as hybrid schedules or on-call rotations, can improve work-life balance and appeal to experienced professionals. For roles with significant travel or multi-site responsibilities, consider providing company vehicles, mileage reimbursement, or travel stipends. Wellness programs, employee assistance plans, and access to fitness facilities can further enhance the attractiveness of your benefits package. By benchmarking compensation and benefits against industry standards, employers can position themselves as employers of choice in a competitive talent market.

Onboarding

Effective onboarding is essential to ensure that new Facilities Management professionals integrate smoothly into your organization and deliver value quickly. Start by providing a comprehensive orientation that covers company policies, organizational structure, and key contacts. Introduce the new hire to their team, as well as cross-functional partners in HR, IT, security, and operations. A guided tour of the facilities, including critical systems and emergency procedures, helps familiarize them with their new environment.

Assign a mentor or onboarding buddy who can answer questions, provide guidance, and facilitate introductions to stakeholders. Develop a structured training plan that includes hands-on instruction with building management systems, review of maintenance schedules, and walkthroughs of ongoing projects. Encourage participation in safety drills, compliance training, and any relevant certification courses.

Set clear performance expectations and short-term goals for the first 30, 60, and 90 days. Schedule regular check-ins to provide feedback, address challenges, and celebrate early wins. Encourage open communication and solicit input on potential improvements to facility operations. By investing in a thorough onboarding process, employers can accelerate the new hire's productivity, foster engagement, and lay the foundation for long-term success within the organization.

Try ZipRecruiter for free today.

Leverage Multiple Recruitment Channels

  • ZipRecruiter: ZipRecruiter is an ideal platform for sourcing qualified Facilities Management professionals due to its robust matching algorithms, expansive reach, and user-friendly interface. The platform allows employers to post job openings to hundreds of job boards with a single submission, significantly increasing visibility among active job seekers. ZipRecruiter's AI-driven technology screens and matches candidates based on experience, certifications, and skill sets, ensuring that only the most relevant applicants are presented to employers. Facilities Management roles often require a unique blend of technical and soft skills, and ZipRecruiter's customizable screening questions help filter candidates efficiently. Employers report high success rates in filling Facilities Management positions quickly, thanks to features like candidate rating, automated follow-ups, and the ability to manage the entire hiring process from a centralized dashboard. The platform's analytics tools also provide insights into candidate demographics, application rates, and hiring timelines, enabling data-driven recruitment decisions.
  • Other Sources: In addition to ZipRecruiter, employers should leverage internal referrals, which often yield high-quality candidates familiar with company culture and expectations. Professional networks, such as LinkedIn and industry-specific forums, are valuable for reaching passive candidates who may not be actively job hunting but possess the desired expertise. Industry associations, such as IFMA and BOMI, offer job boards and networking events tailored to Facilities Management professionals, providing access to a pool of credentialed and experienced candidates. General job boards can also be effective for casting a wide net, but it's important to tailor job postings to highlight the specific skills and certifications required for Facilities Management roles. Attending industry conferences and local networking events can further enhance recruitment efforts by building relationships with professionals and staying informed about emerging talent in the field.

Assess Technical Skills

  • Tools and Software: Facilities Management professionals must be proficient in a range of tools and technologies to effectively oversee building operations. Key platforms include Computerized Maintenance Management Systems (CMMS) such as FM:Systems, Maintenance Connection, or eMaint, which help track work orders, preventive maintenance schedules, and asset histories. Building Management Systems (BMS) or Building Automation Systems (BAS), such as Siemens Desigo or Johnson Controls Metasys, are essential for monitoring and controlling HVAC, lighting, and security systems. Familiarity with project management tools like Microsoft Project or Asana, as well as budgeting and procurement software, is also important. In larger organizations, knowledge of Integrated Workplace Management Systems (IWMS) such as Archibus or IBM TRIRIGA can be a significant asset. Proficiency in Microsoft Office Suite, especially Excel for budgeting and reporting, is a baseline requirement.
  • Assessments: Evaluating technical proficiency requires a combination of structured assessments and practical evaluations. Written tests can assess knowledge of building systems, safety regulations, and maintenance best practices. Practical exercises, such as reviewing a sample maintenance log or developing a preventive maintenance plan, provide insight into a candidate's hands-on skills. Scenario-based interviews, where candidates are asked how they would respond to specific facility emergencies or compliance challenges, help gauge problem-solving abilities and technical judgment. For roles requiring advanced software use, consider administering a skills test within the relevant CMMS or BMS platform. Reference checks with previous employers can also provide valuable feedback on a candidate's technical capabilities and reliability.

Evaluate Soft Skills and Cultural Fit

  • Communication: Facilities Management professionals must communicate effectively with a wide range of stakeholders, including building occupants, vendors, contractors, and executive leadership. They are often the first point of contact for facility-related issues and must be able to explain technical concepts in clear, accessible language. Strong communication skills are essential for coordinating maintenance activities, negotiating contracts, and delivering training on safety protocols. During interviews, look for candidates who can articulate their experiences and demonstrate active listening, empathy, and the ability to tailor their message to different audiences.
  • Problem-Solving: The ability to quickly assess situations and develop effective solutions is a hallmark of successful Facilities Management professionals. They must be able to prioritize tasks, allocate resources efficiently, and respond calmly under pressure, especially during emergencies such as equipment failures or safety incidents. During interviews, present candidates with real-world scenarios, such as a sudden HVAC breakdown or a compliance audit, and ask them to walk through their approach. Look for evidence of analytical thinking, resourcefulness, and a proactive mindset.
  • Attention to Detail: Facilities Management professionals are responsible for ensuring that all aspects of building operations comply with regulations and company standards. Overlooking small details can lead to safety hazards, compliance violations, or costly repairs. Assess attention to detail by asking candidates to review sample inspection reports or maintenance records and identify potential issues. Reference checks can also reveal whether a candidate consistently delivers thorough, high-quality work. A strong attention to detail is critical for maintaining a safe, efficient, and compliant workplace.

Conduct Thorough Background and Reference Checks

Conducting thorough background checks is a crucial step in the Facilities Management hiring process. Start by verifying the candidate's employment history, focusing on roles that involved facilities oversight, maintenance coordination, or project management. Contact previous employers to confirm job titles, dates of employment, and specific responsibilities. Ask about the candidate's reliability, technical skills, and ability to work independently or as part of a team.

Reference checks should include supervisors, colleagues, and, if possible, vendors or contractors who have worked closely with the candidate. Inquire about the candidate's approach to problem-solving, communication, and adherence to safety protocols. For senior-level roles, consider speaking with executive leaders to gauge the candidate's strategic impact and leadership abilities.

Confirm all certifications listed on the candidate's resume by contacting the issuing organizations, such as IFMA or BOMI. This ensures that the candidate possesses current, valid credentials and is committed to ongoing professional development. For roles involving sensitive areas or access to secure facilities, conduct criminal background checks and verify eligibility to work in your jurisdiction.

Additional due diligence may include reviewing the candidate's professional memberships, published work, or participation in industry events. For positions with financial responsibilities, consider running a credit check in accordance with local laws. By thoroughly vetting candidates, employers can reduce the risk of costly hiring mistakes and ensure that their Facilities Management team is trustworthy, competent, and aligned with organizational values.

Offer Competitive Compensation and Benefits

  • Market Rates: Compensation for Facilities Management professionals varies based on experience, location, and company size. As of 2024, junior Facilities Management professionals typically earn between $50,000 and $65,000 annually in most U.S. markets. Mid-level professionals with 3-7 years of experience command salaries ranging from $65,000 to $90,000, while senior Facilities Management professionals, especially those overseeing multiple sites or large teams, can earn $90,000 to $130,000 or more. In high-cost-of-living areas such as New York, San Francisco, or Chicago, salaries may be 10-20% higher. Bonuses, profit-sharing, and performance incentives are common, particularly for roles with significant budgetary or operational impact.
  • Benefits: To attract and retain top Facilities Management talent, employers should offer comprehensive benefits packages. Standard offerings include health, dental, and vision insurance, retirement plans with employer matching, and paid time off. Additional perks such as tuition reimbursement, professional development allowances, and certification support are highly valued, especially by candidates seeking career advancement. Flexible work arrangements, such as hybrid schedules or on-call rotations, can improve work-life balance and appeal to experienced professionals. For roles with significant travel or multi-site responsibilities, consider providing company vehicles, mileage reimbursement, or travel stipends. Wellness programs, employee assistance plans, and access to fitness facilities can further enhance the attractiveness of your benefits package. By benchmarking compensation and benefits against industry standards, employers can position themselves as employers of choice in a competitive talent market.

Provide Onboarding and Continuous Development

Effective onboarding is essential to ensure that new Facilities Management professionals integrate smoothly into your organization and deliver value quickly. Start by providing a comprehensive orientation that covers company policies, organizational structure, and key contacts. Introduce the new hire to their team, as well as cross-functional partners in HR, IT, security, and operations. A guided tour of the facilities, including critical systems and emergency procedures, helps familiarize them with their new environment.

Assign a mentor or onboarding buddy who can answer questions, provide guidance, and facilitate introductions to stakeholders. Develop a structured training plan that includes hands-on instruction with building management systems, review of maintenance schedules, and walkthroughs of ongoing projects. Encourage participation in safety drills, compliance training, and any relevant certification courses.

Set clear performance expectations and short-term goals for the first 30, 60, and 90 days. Schedule regular check-ins to provide feedback, address challenges, and celebrate early wins. Encourage open communication and solicit input on potential improvements to facility operations. By investing in a thorough onboarding process, employers can accelerate the new hire's productivity, foster engagement, and lay the foundation for long-term success within the organization.

Try ZipRecruiter for free today.