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Here's your quick checklist on how to hire evs. Read on for more details.

This hire guide was edited by the ZipRecruiter editorial team and created in part with the OpenAI API.

How to hire Evs

In today's rapidly evolving business landscape, maintaining a clean, safe, and healthy environment is more critical than ever. Environmental Services (EVS) professionals play a pivotal role in ensuring that workplaces, healthcare facilities, educational institutions, and other organizations meet stringent cleanliness and sanitation standards. The right EVS hire can significantly impact not only the physical environment but also employee well-being, regulatory compliance, and the overall reputation of your business.

For medium to large businesses, the stakes are particularly high. A skilled EVS team helps reduce the spread of infectious diseases, minimizes workplace hazards, and ensures compliance with local, state, and federal regulations. This is especially important in industries such as healthcare, hospitality, and manufacturing, where environmental standards are closely scrutinized. The consequences of hiring the wrong candidate can range from increased absenteeism and higher turnover rates to costly regulatory fines and reputational damage.

Beyond compliance, the presence of a dedicated and competent EVS professional fosters a culture of safety and care within your organization. Employees are more likely to feel valued and motivated in a well-maintained environment, which can lead to increased productivity and morale. Furthermore, clients and visitors will form positive first impressions, which is essential for business growth and client retention.

Given these factors, hiring the right EVS professional is not just a matter of filling a vacancy--it is a strategic investment in your company's future. This guide will walk you through every step of the hiring process, from defining the role and identifying essential skills to sourcing candidates, assessing qualifications, and ensuring a smooth onboarding process. Whether you are expanding your EVS team or making your first hire, following these best practices will help you secure top talent and drive long-term business success.

Clearly Define the Role and Responsibilities

  • Key Responsibilities: In medium to large businesses, an EVS (Environmental Services) professional is responsible for maintaining cleanliness and sanitation across all facilities. This includes routine cleaning, waste management, infection control, and ensuring compliance with health and safety regulations. In healthcare settings, EVS professionals are also tasked with terminal cleaning of patient rooms, handling biohazardous materials, and supporting infection prevention protocols. In corporate or educational environments, they may oversee custodial teams, manage inventory of cleaning supplies, and coordinate with facilities management to address maintenance needs. Their role is crucial for upholding hygiene standards, reducing the risk of illness, and creating a safe environment for employees, clients, and visitors.
  • Experience Levels: Junior EVS professionals typically have 0-2 years of experience and are responsible for basic cleaning and sanitation tasks under supervision. Mid-level EVS staff usually possess 2-5 years of experience, demonstrating proficiency in specialized cleaning procedures, equipment operation, and may supervise small teams. Senior EVS professionals, with 5+ years of experience, often manage entire EVS departments, develop cleaning protocols, conduct training, and ensure regulatory compliance. They may also participate in strategic planning and budgeting for environmental services.
  • Company Fit: In medium-sized companies (50-500 employees), EVS professionals may have a broader range of responsibilities, often wearing multiple hats and working closely with other departments. They may be required to adapt quickly and handle diverse tasks. In large organizations (500+ employees), roles are typically more specialized, with clear hierarchies and defined responsibilities. Large companies may require EVS professionals to have advanced certifications, experience with specific cleaning technologies, and the ability to manage larger teams or multiple facilities. The scale and complexity of operations in larger businesses demand higher levels of expertise and leadership.

Certifications

Certifications are a key differentiator when hiring EVS professionals, as they demonstrate a candidate's commitment to industry standards and ongoing professional development. Several industry-recognized certifications are highly valued by employers and can be crucial for roles in healthcare, hospitality, and other regulated environments.

One of the most respected certifications is the Certified Healthcare Environmental Services Technician (CHEST), offered by the Association for the Health Care Environment (AHE). This certification is designed for frontline EVS staff in healthcare settings and covers infection prevention, cleaning protocols, and patient safety. To earn the CHEST credential, candidates must complete a training program and pass a comprehensive exam. Employers benefit from hiring CHEST-certified professionals as they are well-versed in best practices for healthcare cleaning and infection control.

For those in supervisory or managerial roles, the Certified Healthcare Environmental Services Professional (CHESP) is a prestigious credential, also offered by AHE. CHESP certification requires a combination of education and experience, as well as passing a rigorous exam that covers leadership, regulatory compliance, and operational management. This certification is particularly valuable for senior EVS professionals responsible for overseeing large teams or multiple facilities.

Another important certification is the Registered Environmental Services Executive (RESE), provided by the International Executive Housekeepers Association (IEHA). This certification is ideal for EVS managers and executives, focusing on leadership, advanced cleaning techniques, and sustainability practices. Candidates must meet education and experience requirements and pass an exam. RESE-certified professionals bring a strategic perspective to environmental services, helping organizations implement efficient and sustainable cleaning programs.

Additional certifications that may be relevant include OSHA 10/30-Hour Training (Occupational Safety and Health Administration), which demonstrates knowledge of workplace safety regulations, and Infection Control Risk Assessment (ICRA) training, which is essential for those working in healthcare or construction environments.

Employers should prioritize candidates with these certifications, as they indicate a high level of expertise, a commitment to safety, and the ability to stay current with evolving industry standards. When verifying certifications, request copies of certificates and confirm their validity with the issuing organizations. Investing in certified EVS professionals can lead to improved compliance, reduced risk, and enhanced operational efficiency.

Leverage Multiple Recruitment Channels

  • ZipRecruiter: ZipRecruiter is an excellent platform for sourcing qualified EVS professionals due to its expansive reach, user-friendly interface, and advanced matching technology. Employers can post detailed job descriptions and leverage ZipRecruiter's AI-driven candidate matching to quickly connect with individuals who possess the right skills and certifications. The platform's screening tools allow you to filter candidates based on experience, certifications, and location, ensuring you attract only the most relevant applicants. ZipRecruiter also offers customizable screening questions, automated interview scheduling, and real-time analytics to track the effectiveness of your recruitment campaigns. Many businesses report higher response rates and faster time-to-hire when using ZipRecruiter, making it an ideal choice for filling EVS roles efficiently.
  • Other Sources: In addition to ZipRecruiter, internal referrals are a valuable channel for finding trusted EVS candidates. Employees often know qualified individuals in their professional networks and can vouch for their work ethic and reliability. Professional networks, such as industry-specific associations and local chapters, frequently host job boards and networking events where you can connect with experienced EVS professionals. Industry associations, such as those focused on healthcare or facilities management, often maintain directories of certified members and offer resources for employers. General job boards can also be effective, especially when combined with targeted outreach and clear job descriptions. For specialized roles, consider partnering with staffing agencies that have expertise in environmental services recruitment.

Assess Technical Skills

  • Tools and Software: EVS professionals should be proficient in using a variety of cleaning equipment, such as floor scrubbers, carpet extractors, and electrostatic sprayers. Familiarity with chemical handling and dilution systems is essential for safe and effective cleaning. In larger organizations, EVS staff may also use facilities management software to track work orders, manage inventory, and schedule cleaning tasks. Knowledge of digital reporting tools, such as mobile inspection apps, is increasingly important for documenting compliance and quality assurance. Proficiency with Microsoft Office or Google Workspace can be beneficial for supervisors who need to generate reports or manage schedules.
  • Assessments: To evaluate technical proficiency, consider administering practical skills tests during the interview process. For example, ask candidates to demonstrate proper use of cleaning equipment or to explain the steps involved in terminal cleaning of a patient room. Written assessments can test knowledge of chemical safety, infection control protocols, and regulatory standards. Scenario-based questions are useful for gauging problem-solving abilities and adherence to best practices. For supervisory roles, review candidates' experience with facilities management software and request examples of reports or schedules they have created. Reference checks should also include questions about the candidate's technical competence and reliability.

Evaluate Soft Skills and Cultural Fit

  • Communication: Effective communication is essential for EVS professionals, who must collaborate with cross-functional teams, including facilities management, nursing staff, and administrative personnel. Clear communication ensures that cleaning tasks are prioritized correctly, safety protocols are followed, and any issues are promptly reported. During interviews, look for candidates who can articulate their processes and demonstrate active listening skills. Role-playing scenarios can help assess their ability to communicate under pressure or in challenging situations.
  • Problem-Solving: EVS professionals frequently encounter unexpected challenges, such as equipment malfunctions, supply shortages, or urgent cleaning requests. Strong problem-solving skills are critical for identifying solutions quickly and minimizing disruptions. During interviews, present candidates with real-world scenarios and ask how they would respond. Look for individuals who demonstrate resourcefulness, adaptability, and a proactive approach to resolving issues. Problem-solving assessments can also include situational judgment tests or case studies relevant to your industry.
  • Attention to Detail: Attention to detail is a cornerstone of effective environmental services. Overlooking small tasks can lead to safety hazards, regulatory violations, or the spread of infections. Assess this skill by asking candidates to describe their cleaning routines and how they ensure nothing is missed. Practical tests, such as inspecting a recently cleaned area, can reveal a candidate's thoroughness. Reference checks should include questions about the candidate's consistency and reliability in maintaining high standards.

Conduct Thorough Background and Reference Checks

Conducting thorough background checks is a critical step in the EVS hiring process, ensuring that candidates possess the necessary experience, qualifications, and integrity. Start by verifying employment history to confirm that the candidate's experience aligns with the requirements of your role. Contact previous employers to discuss the candidate's job performance, reliability, and adherence to safety protocols. Be sure to ask about specific responsibilities, such as handling hazardous materials or supervising teams, to gauge the candidate's suitability for your organization's needs.

Reference checks are equally important. Speak with former supervisors or colleagues who can provide insights into the candidate's work ethic, technical skills, and ability to work as part of a team. Ask targeted questions about the candidate's attention to detail, communication abilities, and problem-solving skills. References can also shed light on the candidate's adaptability and willingness to take on additional responsibilities.

Certification verification is essential, especially for roles that require industry-recognized credentials. Request copies of certificates and confirm their authenticity with the issuing organizations. For healthcare or regulated environments, ensure that candidates have completed required safety and infection control training. Some employers may also conduct criminal background checks, particularly for positions involving access to sensitive areas or vulnerable populations. Always follow local laws and regulations regarding background screening and obtain the candidate's consent before conducting checks.

Finally, consider conducting skills assessments or practical evaluations as part of your due diligence. This can include on-site demonstrations, written tests, or scenario-based exercises to confirm the candidate's technical proficiency and adherence to best practices. A comprehensive background check process reduces the risk of hiring unsuitable candidates and helps protect your organization's reputation and operational effectiveness.

Offer Competitive Compensation and Benefits

  • Market Rates: Compensation for EVS professionals varies based on experience, location, and industry. Junior EVS staff typically earn between $15 and $20 per hour, while mid-level professionals can expect hourly rates ranging from $20 to $25. Senior EVS managers or supervisors may earn $25 to $35 per hour or more, with annual salaries for department heads reaching $60,000 to $90,000, especially in healthcare or large corporate settings. Geographic location also plays a significant role, with higher wages in metropolitan areas or regions with a higher cost of living. Regularly benchmarking your pay rates against industry standards ensures you remain competitive and attract top talent.
  • Benefits: In addition to competitive pay, offering attractive benefits packages is key to recruiting and retaining skilled EVS professionals. Standard benefits include health, dental, and vision insurance, paid time off, and retirement plans. Many employers also provide uniforms, safety equipment, and ongoing training opportunities. Tuition reimbursement, certification support, and career advancement programs are highly valued by ambitious EVS staff. Flexible scheduling and wellness programs can further enhance job satisfaction and work-life balance. In large organizations, additional perks such as employee assistance programs, transportation subsidies, and recognition awards can help differentiate your company as an employer of choice. By investing in comprehensive benefits, you not only attract high-quality candidates but also foster loyalty and reduce turnover.

Provide Onboarding and Continuous Development

Effective onboarding is crucial for integrating new EVS professionals into your organization and setting them up for long-term success. Begin by providing a comprehensive orientation that covers company policies, safety protocols, and an overview of the facilities. Introduce new hires to key team members and clarify reporting structures to foster a sense of belonging and support.

Develop a structured training program tailored to the specific responsibilities of the role. This should include hands-on instruction in the use of cleaning equipment, chemical safety, infection control procedures, and any relevant software or reporting tools. For healthcare or regulated environments, ensure that new hires complete all required compliance training before starting their duties.

Assign a mentor or experienced team member to guide the new EVS professional during their first few weeks. This provides a valuable resource for answering questions, offering feedback, and reinforcing best practices. Regular check-ins with supervisors help monitor progress, address any challenges, and provide opportunities for ongoing learning.

Encourage open communication and solicit feedback from new hires about their onboarding experience. This not only helps identify areas for improvement but also demonstrates your commitment to employee development. By investing in a thorough and supportive onboarding process, you increase retention, boost morale, and ensure that your EVS team consistently meets the highest standards of performance and safety.

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