This hire guide was edited by the ZipRecruiter editorial team and created in part with the OpenAI API.
How to hire Epic Travel
In today's rapidly evolving healthcare and technology landscape, hiring the right Epic Travel employee is crucial for organizations aiming to maintain operational excellence and deliver superior patient care. Epic Travel professionals, often referred to as Epic Travel Consultants or Epic Travel Nurses, play a vital role in implementing, optimizing, and supporting Epic electronic health record (EHR) systems across multiple locations or facilities. Their expertise ensures seamless transitions, data integrity, and compliance with industry standards, which directly impacts patient outcomes, regulatory adherence, and overall organizational efficiency.
For medium to large businesses, especially those in healthcare, the need for skilled Epic Travel employees has never been greater. These professionals bring a unique blend of technical proficiency, clinical understanding, and adaptability”qualities essential for navigating the complexities of multi-site EHR deployments and upgrades. The right hire can accelerate project timelines, reduce costly errors, and foster a culture of continuous improvement.
Moreover, the demand for Epic Travel employees has surged due to the increasing adoption of Epic systems nationwide and the ongoing need for system optimization. As organizations expand, merge, or modernize their health IT infrastructure, having a dedicated Epic Travel employee ensures that transitions are smooth and that staff across all locations are adequately trained and supported. This not only safeguards data security and patient privacy but also enhances user satisfaction and productivity.
Ultimately, investing in a thorough and strategic hiring process for Epic Travel employees is a direct investment in your organization's success. By understanding the nuances of the role and following best practices in recruitment, assessment, and onboarding, you can secure top-tier talent that will drive your business forward and help you stay ahead in a competitive industry.
Clearly Define the Role and Responsibilities
- Key Responsibilities: An Epic Travel employee is responsible for traveling to various healthcare facilities to implement, optimize, and support Epic EHR systems. Their duties often include conducting workflow assessments, configuring modules, providing end-user training, troubleshooting system issues, and ensuring compliance with healthcare regulations. They act as liaisons between IT departments, clinical staff, and Epic system vendors, ensuring that each facility's unique needs are met during transitions or upgrades. In some cases, Epic Travel employees may also assist with data migration, go-live support, and post-implementation optimization.
- Experience Levels: Junior Epic Travel employees typically have 1-3 years of experience, often with foundational Epic certifications and exposure to one or two modules. Mid-level professionals usually possess 3-5 years of hands-on experience, multiple Epic certifications, and a track record of successful implementations across several facilities. Senior Epic Travel employees bring 5+ years of experience, advanced certifications, and leadership in large-scale projects, often mentoring junior staff and managing complex, multi-site deployments.
- Company Fit: In medium-sized companies (50-500 employees), Epic Travel employees may take on broader roles, handling both technical and training responsibilities and working closely with smaller, cross-functional teams. In large organizations (500+ employees), the role tends to be more specialized, with Epic Travel employees focusing on specific modules, project phases, or regions. Larger companies may also require experience with enterprise-level integrations, advanced reporting, and compliance with stricter regulatory standards.
Certifications
Certifications are a critical differentiator when evaluating Epic Travel employees. The most recognized and valued certifications are issued directly by Epic Systems Corporation, the developer of the Epic EHR platform. These certifications validate a candidate's expertise in specific Epic modules and their ability to implement, configure, and support the system in real-world healthcare environments.
Epic Certification: The cornerstone credential for any Epic professional, Epic Certification is available for various modules such as EpicCare Ambulatory, Inpatient, Willow (pharmacy), Cupid (cardiology), and more. To obtain certification, candidates must be sponsored by an employer (typically a healthcare organization or consulting firm with an Epic contract), complete rigorous training at Epic's headquarters in Verona, Wisconsin, and pass a series of exams. This process ensures that certified professionals possess both theoretical knowledge and practical skills.
Epic Proficiency: For those who may not have full certification, Epic Proficiency is a recognized alternative. This credential is earned by completing training and passing proficiency assessments for specific modules. While not as comprehensive as full certification, proficiency demonstrates a solid understanding of module functionality and is often sufficient for certain support or training roles.
Additional Certifications: Many employers also value supplementary certifications that enhance an Epic Travel employee's effectiveness. Examples include Project Management Professional (PMP) from the Project Management Institute, Certified Professional in Healthcare Information and Management Systems (CPHIMS) from HIMSS, and ITIL Foundation for IT service management. These credentials demonstrate broader project management, healthcare IT, and process optimization skills.
Value to Employers: Certified Epic Travel employees are in high demand due to the complexity and critical nature of Epic implementations. Certification assures employers that candidates can hit the ground running, reducing training time and minimizing the risk of costly errors. It also signals a commitment to professional development and adherence to industry best practices. When evaluating candidates, always verify the validity of certifications directly with Epic Systems or the issuing organization, as this is a key indicator of technical competence and credibility.
Leverage Multiple Recruitment Channels
- ZipRecruiter: ZipRecruiter stands out as an ideal platform for sourcing qualified Epic Travel employees due to its expansive reach, user-friendly interface, and advanced matching algorithms. Employers can post detailed job descriptions, specifying required Epic certifications, travel expectations, and healthcare experience. ZipRecruiter's AI-driven technology actively matches job postings with candidates who possess relevant skills, increasing the likelihood of attracting top-tier talent. The platform's screening tools allow employers to filter applicants based on certifications, years of experience, and specific Epic module expertise. Additionally, ZipRecruiter offers robust analytics, enabling hiring managers to track application rates, candidate engagement, and overall campaign effectiveness. Many organizations report higher success rates and faster time-to-hire when leveraging ZipRecruiter for specialized roles like Epic Travel employees, thanks to its targeted approach and extensive candidate database.
- Other Sources: While ZipRecruiter is highly effective, a comprehensive recruitment strategy should also include internal referrals, professional networks, industry associations, and general job boards. Internal referrals leverage existing employee's networks, often resulting in candidates who are a strong cultural fit and come with trusted recommendations. Professional networks, such as LinkedIn groups or healthcare IT forums, provide access to passive candidates who may not be actively job hunting but are open to new opportunities. Industry associations, such as HIMSS or local Epic user groups, host events and maintain job boards that attract experienced Epic professionals. General job boards can be useful for casting a wide net, but it's important to tailor postings to attract candidates with the specific Epic Travel skill set. Combining these channels increases the chances of finding the right candidate quickly and efficiently.
Assess Technical Skills
- Tools and Software: Epic Travel employees must be proficient in a range of Epic modules, such as EpicCare Ambulatory, Inpatient, Willow, Radiant, and Beacon. Familiarity with ancillary systems that integrate with Epic, such as laboratory information systems (LIS), pharmacy management platforms, and third-party reporting tools, is highly valuable. They should also be comfortable using remote support tools, virtual training platforms, and project management software like Microsoft Project or Jira. Advanced Excel skills and experience with data migration utilities are often required for implementation and optimization projects. Understanding healthcare interoperability standards (HL7, FHIR) and basic networking concepts is a plus, especially for roles involving system integration.
- Assessments: Evaluating technical proficiency requires a multi-faceted approach. Start with a review of Epic certifications and training transcripts to verify formal expertise. During interviews, present candidates with real-world scenarios, such as troubleshooting a failed interface or configuring a new workflow in Epic. Practical assessments, like hands-on configuration exercises or case studies, provide insight into a candidate's problem-solving abilities and familiarity with Epic's interface. Some organizations use online skills assessments or simulation environments to test candidate's ability to navigate Epic modules and resolve common issues. Always supplement technical tests with reference checks from previous Epic projects to validate on-the-job performance.
Evaluate Soft Skills and Cultural Fit
- Communication: Epic Travel employees must excel at communicating complex technical concepts to diverse audiences, including clinicians, IT staff, and executives. They often serve as the bridge between technical teams and end-users, translating requirements into actionable solutions and providing clear, concise training. Effective communication is essential for gathering user feedback, managing expectations, and ensuring successful adoption of new workflows. During interviews, assess candidate's ability to explain technical topics in layman's terms and their experience leading training sessions or user meetings.
- Problem-Solving: The dynamic nature of Epic implementations requires strong analytical and critical thinking skills. Look for candidates who demonstrate a proactive approach to identifying issues, analyzing root causes, and developing practical solutions. Behavioral interview questions, such as describing a time they resolved a complex system issue under tight deadlines, can reveal a candidate's problem-solving mindset. Candidates should also exhibit adaptability, as travel roles often involve working in unfamiliar environments with varying levels of support and resources.
- Attention to Detail: Precision is paramount in Epic Travel roles, as small errors in configuration or data migration can have significant consequences for patient care and compliance. Assess attention to detail by reviewing candidate's documentation samples, asking about their quality assurance processes, and presenting scenarios where meticulousness is critical. Reference checks should specifically address the candidate's track record for accuracy and thoroughness in previous projects.
Conduct Thorough Background and Reference Checks
Conducting a comprehensive background check is essential when hiring an Epic Travel employee, given the sensitive nature of healthcare data and the critical impact of their work. Begin by verifying the candidate's employment history, focusing on roles involving Epic implementations, upgrades, or support. Contact previous employers to confirm job titles, dates of employment, and specific responsibilities. Ask about the candidate's performance during go-lives, their ability to work independently, and their effectiveness in high-pressure situations.
Reference checks should include direct supervisors, project managers, or colleagues who can speak to the candidate's technical skills, work ethic, and reliability. Inquire about the candidate's communication style, problem-solving abilities, and attention to detail, as these are key success factors in Epic Travel roles. Additionally, confirm the candidate's Epic certifications by requesting copies of certificates and, if necessary, contacting Epic Systems or the sponsoring organization for verification.
Given the access Epic Travel employees have to protected health information (PHI), conduct a thorough criminal background check in accordance with healthcare industry standards and applicable regulations. Some organizations may also require drug screening, especially for roles involving direct patient interaction or access to controlled substances. Finally, verify any additional credentials, such as project management or healthcare IT certifications, to ensure the candidate meets all job requirements. A diligent background check process minimizes risk and helps ensure you hire a trustworthy, qualified Epic Travel employee.
Offer Competitive Compensation and Benefits
- Market Rates: Compensation for Epic Travel employees varies based on experience, certifications, and geographic location. As of 2024, junior Epic Travel professionals typically earn between $80,000 and $110,000 annually, while mid-level employees command salaries in the $110,000 to $140,000 range. Senior Epic Travel employees, especially those with multiple certifications and extensive project leadership experience, can earn $140,000 to $180,000 or more. In high-demand regions or for contract roles, hourly rates may range from $60 to $120 per hour, depending on project complexity and travel requirements. Large metropolitan areas and organizations with urgent implementation needs often offer premium pay to attract top talent.
- Benefits: To recruit and retain the best Epic Travel employees, offer a comprehensive benefits package that goes beyond base salary. Standard offerings include health, dental, and vision insurance, retirement plans with employer matching, and paid time off. Given the travel-intensive nature of the role, provide generous travel stipends, per diem allowances, and reimbursement for lodging and transportation. Flexible scheduling, remote work options between assignments, and professional development opportunities (such as funding for additional Epic certifications) are highly attractive to candidates. Some organizations also offer performance bonuses, wellness programs, and relocation assistance. Highlighting these benefits in your job postings can set your organization apart and help secure top-tier Epic Travel talent.
Provide Onboarding and Continuous Development
A structured onboarding process is critical for ensuring the long-term success and integration of a new Epic Travel employee. Begin by providing a comprehensive orientation that covers your organization's mission, values, and operational structure. Introduce the new hire to key stakeholders, including IT leadership, clinical managers, and project teams, to foster early relationship-building and clarify expectations.
Develop a tailored training plan that addresses both company-specific protocols and the unique requirements of the Epic modules the employee will support. Include hands-on system access, shadowing opportunities with experienced staff, and participation in ongoing Epic training sessions. Provide clear documentation of project timelines, deliverables, and escalation procedures to ensure the new hire understands their role in the broader organizational context.
Assign a mentor or onboarding buddy”ideally a seasoned Epic professional”who can offer guidance, answer questions, and provide feedback during the first few months. Schedule regular check-ins to monitor progress, address challenges, and celebrate early successes. Encourage open communication and solicit feedback from the new hire to continuously improve the onboarding experience. By investing in a thorough onboarding process, you set your Epic Travel employee up for long-term success, high job satisfaction, and strong team integration.
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