This hire guide was edited by the ZipRecruiter editorial team and created in part with the OpenAI API.
How to hire Cyber Security Non Technical
In today's digital-first business environment, cyber security is no longer just a technical concern”it's a fundamental business priority. While technical experts are essential for building and maintaining secure systems, the role of Cyber Security Non Technical employees has become increasingly critical in ensuring organizational resilience against cyber threats. These professionals bridge the gap between complex technical safeguards and the broader business operations, helping to foster a culture of security awareness, compliance, and risk management across all levels of the organization.
Hiring the right Cyber Security Non Technical employee can have a transformative impact on your business. They serve as the linchpin for policy development, security training, compliance management, and incident response coordination, ensuring that every employee understands their role in protecting sensitive data and upholding regulatory standards. Their expertise is vital for translating technical jargon into actionable business processes, communicating risks to non-technical stakeholders, and ensuring that security initiatives align with organizational goals.
For medium and large businesses, the stakes are especially high. A single lapse in security awareness or compliance can lead to costly data breaches, regulatory fines, and reputational damage. By hiring a skilled Cyber Security Non Technical employee, organizations can proactively mitigate these risks, improve their security posture, and demonstrate a commitment to protecting both customer and company data. This guide provides a comprehensive roadmap for business owners and HR professionals to identify, attract, and onboard top-tier Cyber Security Non Technical talent”ensuring your organization remains secure, compliant, and competitive in an ever-evolving threat landscape.
Clearly Define the Role and Responsibilities
- Key Responsibilities: A Cyber Security Non Technical employee typically focuses on the people, process, and policy aspects of cyber security. Their core duties may include developing and enforcing security policies, conducting employee security awareness training, managing compliance with industry regulations (such as GDPR, HIPAA, or PCI DSS), coordinating incident response plans, and serving as a liaison between technical teams and business units. They may also be responsible for risk assessments, vendor security evaluations, and preparing reports for executives or regulatory bodies.
- Experience Levels: Junior Cyber Security Non Technicals (1-3 years) often support policy documentation, assist with training sessions, and help with compliance checklists. Mid-level professionals (3-7 years) typically lead training programs, manage compliance audits, and coordinate incident response drills. Senior-level employees (7+ years) are expected to design organization-wide security strategies, advise executive leadership, and oversee compliance across multiple business units. Senior roles may also require experience with regulatory audits and cross-functional project management.
- Company Fit: In medium-sized companies (50-500 employees), Cyber Security Non Technical employees may wear multiple hats, handling a broad range of responsibilities from policy creation to training delivery. In large enterprises (500+ employees), the role is often more specialized, with distinct focuses such as compliance management, security awareness, or risk analysis. Larger organizations may also require experience with complex regulatory environments and the ability to influence security culture across diverse teams and geographies.
Certifications
While Cyber Security Non Technical roles do not require deep technical certifications, several industry-recognized credentials demonstrate expertise in policy, compliance, and security awareness. These certifications validate a candidate's knowledge of best practices, regulatory frameworks, and risk management strategies, making them highly valuable to employers.
Certified Information Systems Security Professional (CISSP) “ Offered by (ISC)², the CISSP is one of the most respected certifications in the field. While it covers technical concepts, it also emphasizes security management, policy development, and risk management. Candidates must have at least five years of relevant work experience and pass a comprehensive exam. For non-technical roles, the CISSP demonstrates a broad understanding of security principles and the ability to manage security programs at an organizational level.
Certified Information Security Manager (CISM) “ Issued by ISACA, the CISM is tailored for professionals managing, designing, and assessing an enterprise's information security program. It focuses on governance, risk management, and compliance”core areas for non-technical cyber security roles. Candidates need at least five years of experience in information security management and must pass a rigorous exam. CISM-certified professionals are highly sought after for their ability to align security initiatives with business objectives.
Certified Information Systems Auditor (CISA) “ Also from ISACA, the CISA is ideal for those involved in auditing, control, and assurance. It is particularly relevant for non-technical employees responsible for compliance, risk assessments, and internal audits. The CISA requires five years of professional experience and successful completion of the exam. Employers value this certification for its focus on process improvement and regulatory compliance.
Certified in Risk and Information Systems Control (CRISC) “ Another ISACA certification, CRISC is designed for professionals who identify and manage enterprise IT risk. It is especially relevant for non-technical cyber security employees involved in risk assessment and mitigation. Candidates must have at least three years of experience in risk management and pass the CRISC exam.
CompTIA Security+ (Non-Technical Focus) “ While Security+ is often associated with technical roles, it also covers foundational concepts in risk management, compliance, and security policies. It is a good entry-level certification for junior non-technical cyber security professionals.
These certifications not only validate a candidate's knowledge but also demonstrate a commitment to ongoing professional development. Employers should prioritize candidates with relevant certifications, as they indicate both expertise and a proactive approach to staying current with industry standards and regulations.
Leverage Multiple Recruitment Channels
- ZipRecruiter: ZipRecruiter is an ideal platform for sourcing qualified Cyber Security Non Technical employees due to its advanced matching algorithms, extensive candidate database, and user-friendly interface. Employers can quickly post job openings and reach a large pool of candidates with relevant experience in policy, compliance, and security awareness. ZipRecruiter's screening tools allow you to filter applicants based on certifications, years of experience, and specific skill sets, ensuring you only review the most qualified candidates. The platform's AI-driven matching system proactively recommends top candidates, reducing time-to-hire and increasing the likelihood of a successful placement. Many businesses report higher response rates and faster hiring cycles when using ZipRecruiter, making it a top choice for urgent cyber security hiring needs.
- Other Sources: In addition to ZipRecruiter, internal referrals remain a highly effective way to identify trustworthy and culturally aligned candidates. Encourage your current employees to recommend professionals from their networks who have a proven track record in cyber security policy, compliance, or training. Professional networks, such as industry associations and local security chapters, are valuable for connecting with experienced candidates who may not be actively seeking new roles. Attending industry conferences and participating in online forums can also help you identify thought leaders and rising stars in the field. General job boards and your company careers page can supplement your search, but be prepared to invest more time in screening for relevant non-technical cyber security experience. Leveraging a mix of these channels ensures a diverse and qualified talent pool.
Assess Technical Skills
- Tools and Software: Although the role is non-technical, familiarity with certain tools and platforms is essential. Cyber Security Non Technical employees should be proficient in using governance, risk, and compliance (GRC) platforms such as RSA Archer, LogicGate, or ServiceNow GRC. They should also be comfortable with learning management systems (LMS) for delivering security awareness training, and document management tools like SharePoint or Confluence for policy documentation. Experience with compliance tracking software, incident management platforms, and basic data analysis tools (e.g., Excel, Tableau) is highly beneficial.
- Assessments: To evaluate technical proficiency, consider practical assessments such as reviewing a candidate's ability to draft a security policy, conduct a mock compliance audit, or develop a security awareness training module. Written tests can assess knowledge of regulatory frameworks and best practices. Scenario-based interviews, where candidates are asked how they would respond to specific incidents or compliance challenges, provide insight into their problem-solving abilities and understanding of cyber security processes. Reference checks can further validate their hands-on experience with relevant tools and platforms.
Evaluate Soft Skills and Cultural Fit
- Communication: Cyber Security Non Technical employees must excel at translating complex security concepts into clear, actionable guidance for non-technical staff. They should be adept at presenting to executives, leading training sessions, and drafting concise policy documents. During interviews, look for candidates who can explain technical risks in business terms and demonstrate empathy when addressing employee concerns.
- Problem-Solving: The best candidates approach challenges with a proactive mindset, seeking solutions that balance security with business needs. During interviews, present real-world scenarios”such as a potential compliance violation or a phishing incident”and ask how they would respond. Look for structured thinking, creativity, and the ability to prioritize actions based on risk and impact.
- Attention to Detail: Precision is critical in this role, as small oversights in policy or compliance can lead to significant vulnerabilities. Assess this trait by reviewing past work samples, such as policy documents or audit reports, and by asking situational questions about how they ensure accuracy in their work. Candidates who demonstrate thoroughness and a methodical approach are more likely to succeed in this position.
Conduct Thorough Background and Reference Checks
Conducting thorough background checks is essential when hiring a Cyber Security Non Technical employee. Begin by verifying the candidate's employment history, ensuring that their stated experience aligns with the responsibilities of the roles they have held. Request detailed references from previous employers, focusing on their contributions to policy development, compliance initiatives, and security awareness programs. Ask references about the candidate's reliability, attention to detail, and ability to work cross-functionally.
Confirm all certifications listed on the candidate's resume by contacting the issuing organizations directly or using online verification tools. This step is crucial, as certifications are a key indicator of expertise and commitment to professional development. For roles involving access to sensitive information or regulatory compliance, consider conducting a criminal background check and reviewing the candidate's credit history, as these factors may be relevant to your organization's risk management policies.
Additionally, assess the candidate's digital footprint by reviewing their professional profiles and any published articles or presentations. This can provide insight into their thought leadership, industry involvement, and commitment to staying current with best practices. By taking a comprehensive approach to background checks, you reduce the risk of hiring mistakes and ensure that your new employee meets the highest standards of trust and professionalism.
Offer Competitive Compensation and Benefits
- Market Rates: Compensation for Cyber Security Non Technical employees varies based on experience, location, and industry. As of 2024, junior-level professionals typically earn between $55,000 and $75,000 annually in most U.S. markets. Mid-level employees command salaries ranging from $75,000 to $110,000, while senior-level professionals with extensive compliance or risk management experience can earn $110,000 to $160,000 or more, especially in major metropolitan areas or highly regulated industries. Large organizations and those in finance, healthcare, or technology may offer premium salaries to attract top talent. Remote roles can also influence pay, with some companies offering location-adjusted compensation.
- Benefits: To attract and retain the best Cyber Security Non Technical talent, offer a comprehensive benefits package. Standard offerings include health, dental, and vision insurance, retirement plans with employer matching, and paid time off. Additional perks such as flexible work arrangements, remote work options, professional development budgets, and certification reimbursement are highly valued in this field. Consider offering wellness programs, mental health resources, and generous parental leave to further differentiate your organization. For senior roles, performance bonuses, stock options, and leadership development opportunities can be compelling incentives. Highlighting a strong commitment to work-life balance and ongoing learning will help you stand out in a competitive hiring market.
Provide Onboarding and Continuous Development
Effective onboarding is critical to the long-term success of your new Cyber Security Non Technical employee. Begin by providing a structured orientation that covers your organization's security policies, compliance requirements, and key business processes. Introduce them to the technical and non-technical teams they will collaborate with, and assign a mentor or onboarding buddy to help them navigate the company culture.
Develop a tailored training plan that includes both mandatory compliance modules and role-specific learning objectives. Encourage early participation in security awareness campaigns, policy review sessions, and cross-departmental meetings to build relationships and establish credibility. Set clear performance expectations and provide regular feedback during the first 90 days to ensure alignment with organizational goals.
Equip your new employee with the necessary tools and access to relevant platforms, such as GRC systems, document repositories, and communication channels. Foster an open-door policy for questions and feedback, and schedule regular check-ins to address any challenges or concerns. By investing in a comprehensive onboarding process, you set the stage for your Cyber Security Non Technical employee to become a trusted advisor and integral member of your security team.
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