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Here's your quick checklist on how to hire building managers. Read on for more details.

This hire guide was edited by the ZipRecruiter editorial team and created in part with the OpenAI API.

How to hire Building Manager

Hiring the right Building Manager is a pivotal decision for any medium to large business that owns or operates commercial properties, office complexes, or multi-use facilities. The Building Manager is often the linchpin between the physical environment and the people who use it, ensuring that operations run smoothly, facilities are maintained to the highest standards, and tenants or occupants remain satisfied and safe. A skilled Building Manager not only preserves the value of your assets but also enhances productivity, reduces operational risks, and supports your organization's reputation.

In today's competitive business environment, the demands placed on Building Managers have grown significantly. They must balance technical expertise with strong leadership, manage complex vendor relationships, and navigate evolving compliance requirements. A misstep in hiring can lead to costly repairs, regulatory penalties, or dissatisfied tenants, all of which can negatively impact your bottom line and brand image. Conversely, a proactive and resourceful Building Manager can identify cost-saving opportunities, implement sustainability initiatives, and foster a positive workplace culture.

Given the critical nature of this role, it is essential for business owners and HR professionals to approach the hiring process with a strategic mindset. This guide provides a comprehensive roadmap for identifying, recruiting, and onboarding a Building Manager who will drive operational excellence and long-term value. From understanding the role's nuances and required certifications to leveraging the best recruitment channels and assessing both technical and soft skills, this article equips you with actionable insights to make informed hiring decisions. Whether you are replacing a key team member or expanding your facilities team, following these best practices will help you secure top talent and position your business for continued success.

Clearly Define the Role and Responsibilities

  • Key Responsibilities: Building Managers oversee the daily operations and maintenance of commercial, industrial, or residential properties. Their duties typically include supervising maintenance staff, coordinating repairs and renovations, managing budgets, ensuring compliance with safety and environmental regulations, handling tenant or occupant requests, and liaising with vendors and contractors. In larger organizations, Building Managers may also be responsible for implementing sustainability initiatives, overseeing security protocols, and managing capital improvement projects. Their role is both operational and strategic, requiring a blend of hands-on management and long-term planning.
  • Experience Levels: Junior Building Managers generally have 1-3 years of experience and may focus on routine maintenance and supporting senior staff. Mid-level Building Managers typically possess 3-7 years of experience, allowing them to independently manage properties, supervise teams, and handle more complex issues. Senior Building Managers, with 7+ years of experience, often oversee multiple properties or large-scale facilities, lead cross-functional teams, and contribute to organizational strategy. Senior professionals are expected to have a deep understanding of building systems, advanced project management skills, and a proven track record of operational excellence.
  • Company Fit: In medium-sized companies (50-500 employees), Building Managers may have a broader scope of responsibilities, often wearing multiple hats and directly interacting with leadership. They might manage several smaller properties or a single large facility. In large organizations (500+ employees), the role tends to be more specialized, with Building Managers focusing on specific aspects such as compliance, sustainability, or capital projects. Larger companies may also require experience with advanced building management systems (BMS) and expect candidates to work within more complex organizational structures, collaborating with multiple departments and external partners.

Certifications

Certifications are a strong indicator of a Building Manager's expertise and commitment to professional development. Several industry-recognized certifications can significantly enhance a candidate's qualifications and provide assurance to employers regarding their knowledge and skills.

One of the most respected credentials is the Certified Facility Manager (CFM) issued by the International Facility Management Association (IFMA). The CFM certification requires candidates to demonstrate proficiency across 11 core competencies, including operations and maintenance, project management, finance, and environmental stewardship. Eligibility typically requires a combination of education and professional experience--such as a bachelor's degree and three years of facility management experience, or five years of experience without a degree. Candidates must pass a comprehensive exam to earn the credential. The CFM is highly valued by employers for its rigorous standards and broad industry recognition.

Another important certification is the Facilities Management Professional (FMP), also offered by IFMA. The FMP is designed for early- to mid-career professionals and covers foundational knowledge in facility management. It is often pursued by those looking to advance into more senior roles. The FMP requires completion of coursework and passing assessments in areas such as operations, maintenance, finance, and leadership.

The Building Owners and Managers Association (BOMA) International offers the Real Property Administrator (RPA) designation, which focuses on property management, risk management, and asset management. The RPA program requires candidates to complete coursework, pass exams, and have at least three years of property management experience. This credential is particularly valuable for Building Managers working in commercial real estate.

Other relevant certifications include the LEED Accredited Professional (LEED AP) from the U.S. Green Building Council, which demonstrates expertise in sustainable building practices, and the OSHA 30-Hour General Industry Certification for safety compliance. Employers benefit from hiring certified professionals because these credentials ensure up-to-date knowledge of industry best practices, regulatory requirements, and emerging technologies. Certifications also signal a candidate's commitment to ongoing professional development, which is critical in a field that is constantly evolving due to technological advancements and changing regulations.

Leverage Multiple Recruitment Channels

  • ZipRecruiter: ZipRecruiter is an ideal platform for sourcing qualified Building Managers due to its extensive reach, user-friendly interface, and advanced matching technology. Employers can post job openings that are instantly distributed to hundreds of job boards, maximizing visibility among active job seekers. ZipRecruiter's AI-driven matching system proactively suggests candidates whose experience and skills align with your requirements, streamlining the screening process. The platform's customizable screening questions and integrated applicant tracking system allow HR professionals to efficiently filter and manage applications. According to recent industry data, ZipRecruiter consistently delivers high-quality candidates for facilities management roles, with many employers reporting a significant reduction in time-to-hire. Its robust analytics tools also enable you to track the effectiveness of your postings and adjust your recruitment strategy in real time, ensuring you attract the best talent available.
  • Other Sources: While ZipRecruiter is a powerful tool, it is important to diversify your recruitment strategy. Internal referrals are often a reliable source of candidates, as current employees understand your company culture and can recommend individuals who are likely to thrive. Professional networks, such as LinkedIn groups and industry-specific forums, provide access to passive candidates who may not be actively searching but are open to new opportunities. Industry associations, including IFMA and BOMA, often host job boards and networking events tailored to facilities management professionals. General job boards can also yield results, especially for entry-level roles, but may require more rigorous screening to identify truly qualified candidates. Leveraging a combination of these channels increases your chances of finding a Building Manager with the right blend of technical expertise, leadership ability, and cultural fit for your organization.

Assess Technical Skills

  • Tools and Software: Building Managers must be proficient in a range of tools and technologies to effectively oversee facility operations. Familiarity with Computerized Maintenance Management Systems (CMMS) such as FM:Systems, Maintenance Connection, or eMaint is essential for tracking work orders, scheduling preventive maintenance, and managing assets. Knowledge of Building Management Systems (BMS) like Siemens Desigo or Johnson Controls Metasys is critical for monitoring HVAC, lighting, and security systems. Proficiency in Microsoft Office Suite, particularly Excel for budgeting and reporting, is also important. In larger organizations, experience with project management software (e.g., MS Project, Asana) and energy management platforms is highly valued. Understanding basic building automation, access control systems, and digital communication tools is increasingly necessary as facilities become more technologically advanced.
  • Assessments: Evaluating technical proficiency requires a combination of practical and theoretical assessments. Consider administering scenario-based tests that simulate common challenges, such as responding to a critical equipment failure or developing a maintenance schedule. Ask candidates to demonstrate their ability to navigate a CMMS or interpret BMS data during interviews. Technical interviews should include questions about regulatory compliance, energy efficiency, and vendor management. For senior roles, request case studies or project portfolios that highlight successful facility upgrades or cost-saving initiatives. Reference checks with previous employers can also provide insight into a candidate's technical capabilities and track record of problem-solving.

Evaluate Soft Skills and Cultural Fit

  • Communication: Building Managers serve as the primary point of contact between property owners, tenants, vendors, and internal teams. Strong verbal and written communication skills are essential for conveying complex technical information, negotiating contracts, and resolving conflicts. Look for candidates who can clearly articulate maintenance plans, safety procedures, and project updates to both technical and non-technical stakeholders. During interviews, assess their ability to listen actively, provide concise explanations, and adapt their communication style to different audiences. Real-world examples, such as leading tenant meetings or coordinating with contractors, can illustrate their effectiveness in this area.
  • Problem-Solving: The ability to quickly identify issues, analyze root causes, and implement effective solutions is a hallmark of a successful Building Manager. Look for candidates who demonstrate resourcefulness, critical thinking, and a proactive approach to challenges. During interviews, present hypothetical scenarios--such as managing an emergency repair or balancing competing budget priorities--and ask candidates to walk through their decision-making process. Strong problem-solvers will exhibit composure under pressure, creativity in finding solutions, and a willingness to seek input from others when necessary.
  • Attention to Detail: Building Managers must meticulously track maintenance schedules, compliance deadlines, and budget expenditures. Overlooking small details can lead to costly repairs, safety violations, or dissatisfied tenants. Assess attention to detail by reviewing candidates' documentation practices, such as maintenance logs or inspection reports. Ask situational questions about how they ensure nothing falls through the cracks, and consider practical exercises that require careful review of building plans or compliance checklists. References can also provide insight into a candidate's reliability and thoroughness in managing complex facilities.

Conduct Thorough Background and Reference Checks

Conducting a thorough background check is a critical step in the hiring process for Building Managers, given the level of responsibility and access they have to company assets and sensitive information. Start by verifying the candidate's employment history, focusing on roles that are directly relevant to building or facility management. Contact previous employers to confirm job titles, dates of employment, and key responsibilities. Ask about the candidate's performance, reliability, and ability to handle emergencies or high-pressure situations.

Reference checks should include direct supervisors and, if possible, colleagues or vendors who interacted with the candidate. Inquire about the candidate's technical skills, leadership style, and approach to problem-solving. Confirm that the candidate has successfully managed budgets, supervised teams, and maintained compliance with safety regulations. If the role requires specific certifications, request copies of certificates and verify their authenticity with the issuing organizations, such as IFMA or BOMA.

Depending on the nature of your business and the level of access the Building Manager will have, consider conducting a criminal background check and verifying the candidate's driving record, especially if the role involves operating company vehicles. For positions in regulated industries or government facilities, additional security clearances may be required. Finally, review any public records related to litigation or regulatory violations that could impact the candidate's suitability for the role. A comprehensive background check not only protects your organization but also ensures that you are hiring a trustworthy and competent professional.

Offer Competitive Compensation and Benefits

  • Market Rates: Compensation for Building Managers varies based on experience, location, and the complexity of the properties managed. As of 2024, junior Building Managers typically earn between $55,000 and $75,000 annually, while mid-level professionals command salaries in the $75,000 to $95,000 range. Senior Building Managers, especially those overseeing large or multiple facilities, can earn $100,000 to $130,000 or more, particularly in major metropolitan areas. Geographic location plays a significant role, with higher salaries common in cities with a high cost of living or a concentration of commercial real estate. Additional factors influencing pay include the size of the property portfolio, the presence of unionized staff, and the level of technical expertise required.
  • Benefits: To attract and retain top Building Manager talent, employers should offer comprehensive benefits packages that go beyond base salary. Health, dental, and vision insurance are standard, but additional perks such as retirement plans with employer matching, performance bonuses, and paid time off are increasingly important. Professional development opportunities, such as tuition reimbursement for certifications or attendance at industry conferences, demonstrate a commitment to employee growth. Flexible work arrangements, wellness programs, and transportation allowances can also enhance your value proposition. For senior roles, consider offering relocation assistance, company vehicles, or housing stipends. A robust benefits package not only helps recruit high-caliber candidates but also boosts morale and reduces turnover, ensuring long-term stability for your facilities management team.

Provide Onboarding and Continuous Development

Effective onboarding is essential for setting your new Building Manager up for long-term success. Begin by providing a comprehensive orientation that covers company policies, organizational structure, and key contacts. Introduce the new hire to the facilities team, property stakeholders, and any external partners they will interact with regularly. Assign a mentor or onboarding buddy to help them navigate the first few weeks and answer questions about company culture and procedures.

Develop a structured training plan that includes hands-on instruction with building systems, safety protocols, and emergency response procedures. Schedule walkthroughs of all properties under their management, highlighting unique features, ongoing projects, and areas of concern. Provide access to relevant documentation, such as maintenance logs, vendor contracts, and compliance checklists. Encourage the new Building Manager to review recent inspection reports and familiarize themselves with upcoming deadlines or projects.

Set clear performance expectations and establish regular check-ins to monitor progress and address any challenges. Solicit feedback from the new hire to identify areas where additional support or resources may be needed. Foster a culture of continuous learning by encouraging participation in industry associations, webinars, or certification programs. By investing in a comprehensive onboarding process, you ensure that your Building Manager is equipped to deliver immediate value and integrate seamlessly with your team, ultimately contributing to the long-term success of your organization.

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