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Here's your quick checklist on how to hire act 235s. Read on for more details.

This hire guide was edited by the ZipRecruiter editorial team and created in part with the OpenAI API.

How to hire Act 235

Hiring the right Act 235 certified security professional is a critical decision for any organization that values safety, compliance, and operational continuity. Act 235, also known as the Lethal Weapons Training Act certification, is a Pennsylvania-specific credential that authorizes individuals to carry firearms and act as security agents. For medium to large businesses, especially those with significant assets, sensitive information, or high-traffic environments, the presence of a qualified Act 235 professional can mean the difference between effective risk management and costly security incidents.

Employing an Act 235 certified officer is not just about meeting regulatory requirements; it is about ensuring that your business is protected by individuals who have undergone rigorous training in the use of force, conflict de-escalation, and legal compliance. The right hire will not only safeguard your property and personnel but also contribute to a culture of safety and professionalism that enhances your company's reputation and operational efficiency.

With increasing threats ranging from theft and vandalism to workplace violence and cyber-physical breaches, the demand for skilled security professionals is at an all-time high. Businesses that invest in recruiting, vetting, and retaining top Act 235 talent gain a competitive edge by minimizing liability, reducing insurance costs, and fostering a secure environment for employees and customers alike. This guide provides a step-by-step approach to hiring Act 235 professionals, covering everything from defining the role and required certifications to sourcing candidates, assessing skills, and ensuring a smooth onboarding process. Whether you are a business owner, HR professional, or security manager, this resource will equip you with the knowledge and tools to make informed hiring decisions that support your organization's long-term success.

Clearly Define the Role and Responsibilities

  • Key Responsibilities: Act 235 professionals are responsible for maintaining the safety and security of company premises, personnel, and assets. Their duties typically include patrolling facilities, monitoring surveillance systems, responding to alarms, managing access control, and intervening in security incidents. They are authorized to carry firearms and may be required to detain suspects, write detailed incident reports, and liaise with law enforcement. In addition, Act 235 officers often participate in safety drills, provide escort services for high-value assets, and educate staff on security protocols.
  • Experience Levels: Junior Act 235s generally have 0-2 years of experience and are often assigned to routine patrols or supervised roles. Mid-level professionals, with 2-5 years of experience, may take on more complex assignments, such as supervising entry points or managing small teams. Senior Act 235s, with 5+ years of experience, often hold supervisory or training roles, oversee security operations, and are trusted with high-risk or sensitive tasks. Experience level directly impacts the scope of responsibilities and autonomy within the organization.
  • Company Fit: In medium-sized companies (50-500 employees), Act 235s may be expected to perform a wider range of duties, often blending hands-on security work with administrative tasks. In large organizations (500+ employees), roles tend to be more specialized, with clear delineation between patrol, surveillance, and supervisory functions. Larger companies may also require Act 235s to integrate with corporate security teams, participate in cross-departmental initiatives, and adhere to more complex compliance frameworks.

Certifications

For Act 235 professionals, the cornerstone credential is the Pennsylvania Lethal Weapons Training Act 235 certification. This certification is issued by the Pennsylvania State Police and is mandatory for any individual employed as an armed security officer or agent in the state. The Act 235 certification process involves a comprehensive background check, fingerprinting, psychological evaluation, and completion of an approved training program. The training curriculum covers firearms proficiency, use of force, legal aspects of security work, first aid, and conflict resolution.

To obtain Act 235 certification, candidates must:

  • Be at least 18 years old and a U.S. citizen or legal resident
  • Pass a criminal background check and fingerprint screening
  • Complete a psychological evaluation administered by a licensed psychologist
  • Successfully finish a certified training program, which includes classroom instruction and live-fire exercises
  • Pass written and practical examinations

Employers should verify that candidates hold a current and valid Act 235 certification, as it must be renewed every five years. In addition to Act 235, some employers may prefer or require supplementary certifications such as CPR/First Aid, defensive tactics, or specialized training in areas like executive protection or emergency response. These additional credentials, often issued by organizations such as the American Red Cross or National Rifle Association, demonstrate a commitment to ongoing professional development and broaden the candidate's skill set.

For businesses operating in multiple states or with diverse security needs, it is also valuable to consider candidates who hold other relevant licenses or certifications, such as state-specific armed guard licenses or certifications in non-lethal defense techniques. These credentials enhance the Act 235 professional's ability to adapt to various environments and challenges, making them more versatile and valuable to the organization.

Ultimately, the Act 235 certification is a mark of professionalism and legal compliance, signaling to employers that the candidate has met stringent standards for training, ethics, and competency. Ensuring that your hires possess and maintain this certification is essential for regulatory compliance, risk mitigation, and the overall effectiveness of your security program.

Leverage Multiple Recruitment Channels

  • ZipRecruiter: ZipRecruiter stands out as an ideal platform for sourcing qualified Act 235 professionals due to its advanced matching algorithms, extensive reach, and user-friendly interface. Employers can post detailed job descriptions, specifying Act 235 certification as a requirement, and leverage ZipRecruiter's candidate matching technology to quickly identify applicants who meet these criteria. The platform's resume database allows for targeted searches based on certification, experience, and location, streamlining the initial screening process. ZipRecruiter's mobile app and email alerts ensure timely communication with candidates, while its analytics dashboard provides insights into application rates and hiring trends. Many businesses report higher success rates and faster time-to-hire when using ZipRecruiter for security roles, thanks to its ability to filter out unqualified applicants and highlight top talent. Additionally, ZipRecruiter's integration with background check services and applicant tracking systems simplifies compliance and record-keeping, making it a comprehensive solution for hiring Act 235 professionals.
  • Other Sources: In addition to online job boards, internal referrals remain a powerful recruitment channel. Employees often know qualified candidates within their professional networks, and referral programs can incentivize staff to recommend trusted individuals. Professional associations, such as security industry organizations and local law enforcement groups, frequently host job boards or networking events where employers can connect with Act 235 certified professionals. Industry-specific job fairs and training academies are also valuable sources, as they attract candidates who are actively seeking security roles and have completed the necessary certification. General job boards and company career pages can broaden the applicant pool, but it is important to clearly state the Act 235 requirement to avoid unqualified submissions. Finally, leveraging social media and targeted advertising can increase visibility among passive candidates who may not be actively job hunting but are open to new opportunities.

Assess Technical Skills

  • Tools and Software: Act 235 professionals should be proficient in using a range of security technologies and tools. This includes electronic access control systems, CCTV and video surveillance platforms, incident reporting software, and two-way radio communication devices. Familiarity with digital patrol management systems, such as Guard Tour software, is increasingly important for documenting patrols and incident responses. In larger organizations, Act 235s may also interact with integrated security management platforms that centralize alarms, video feeds, and access logs. Basic computer literacy is essential for completing electronic reports, managing schedules, and communicating with supervisors. Experience with mobile security apps and emergency notification systems is a plus, as these tools are commonly used in modern security operations.
  • Assessments: Evaluating technical proficiency requires a combination of written tests, practical demonstrations, and scenario-based exercises. Employers can administer knowledge assessments covering security protocols, legal requirements, and use-of-force policies. Practical evaluations might include simulated patrols, responding to mock incidents, or demonstrating proficiency with surveillance equipment. For roles requiring advanced technical skills, candidates may be asked to troubleshoot security system malfunctions or interpret access control logs. Reviewing past incident reports or requesting a portfolio of completed security documentation can also provide insights into a candidate's technical abilities. Incorporating real-world scenarios into the interview process helps ensure that candidates can apply their knowledge effectively under pressure.

Evaluate Soft Skills and Cultural Fit

  • Communication: Act 235 professionals must communicate clearly and professionally with colleagues, management, and external stakeholders such as law enforcement or emergency responders. Effective communication is essential for de-escalating conflicts, providing instructions during emergencies, and documenting incidents accurately. During interviews, look for candidates who can articulate their experiences, explain procedures, and demonstrate active listening skills. Role-playing exercises can help assess their ability to convey information under stress and adapt their communication style to different audiences.
  • Problem-Solving: Security work often requires quick thinking and sound judgment in dynamic situations. Strong Act 235 candidates exhibit resourcefulness, adaptability, and a calm demeanor when faced with unexpected challenges. During interviews, present hypothetical scenarios--such as handling a security breach or managing an aggressive individual--and ask candidates to outline their approach. Look for evidence of logical reasoning, adherence to protocol, and the ability to prioritize safety while minimizing disruption to business operations.
  • Attention to Detail: Attention to detail is critical for Act 235 professionals, as small oversights can lead to significant security breaches or compliance violations. Candidates should demonstrate meticulousness in tasks such as checking identification, monitoring surveillance feeds, and completing incident reports. To assess this trait, review their application materials for accuracy and completeness, and consider administering exercises that require careful observation or documentation. References from previous employers can also provide insights into the candidate's reliability and thoroughness in day-to-day operations.

Conduct Thorough Background and Reference Checks

Conducting thorough background checks is a non-negotiable step when hiring Act 235 professionals. Given the sensitive nature of their responsibilities and the legal authority to carry firearms, employers must verify each candidate's credentials, work history, and character. Start by confirming the validity of the candidate's Act 235 certification through the Pennsylvania State Police online verification portal. Ensure that the certification is current and that there are no disciplinary actions or lapses in renewal.

Reference checks are equally important. Contact previous employers to verify job titles, dates of employment, and performance in similar roles. Ask about the candidate's reliability, professionalism, and ability to handle stressful situations. For candidates with supervisory experience, inquire about their leadership skills and conflict resolution abilities. If the candidate has worked in high-security environments, request specific examples of how they managed incidents or contributed to overall safety.

In addition to employment and certification verification, conduct a comprehensive criminal background check, including federal, state, and local records. This is especially critical for armed security roles, as any history of violence, theft, or substance abuse may disqualify the candidate. Some employers also require psychological evaluations or drug screenings as part of the hiring process, mirroring the standards set by the Act 235 certification itself.

Finally, review any additional certifications or training claimed by the candidate, such as CPR/First Aid or specialized security courses. Request copies of certificates and verify their authenticity with the issuing organizations. By performing diligent background checks, employers reduce the risk of negligent hiring and ensure that only trustworthy, qualified individuals are entrusted with the safety of their business and personnel.

Offer Competitive Compensation and Benefits

  • Market Rates: Compensation for Act 235 professionals varies based on experience, location, and the complexity of the role. As of 2024, entry-level Act 235 officers in Pennsylvania typically earn between $18 and $22 per hour, while mid-level professionals command $22 to $28 per hour. Senior Act 235s, especially those in supervisory or high-risk positions, can earn upwards of $30 per hour or more. In metropolitan areas or sectors with heightened security needs--such as healthcare, finance, or critical infrastructure--salaries may be higher to reflect the increased responsibility and risk. Employers should regularly benchmark pay rates against industry standards to remain competitive and attract top talent.
  • Benefits: In addition to competitive wages, a robust benefits package is essential for recruiting and retaining Act 235 professionals. Common benefits include health, dental, and vision insurance, paid time off, retirement plans (such as 401(k) with employer matching), and life insurance. Some organizations offer tuition reimbursement or stipends for continuing education, encouraging Act 235s to pursue advanced certifications or leadership training. Additional perks--such as uniform allowances, shift differentials, and performance bonuses--can further enhance the attractiveness of the role. For roles with irregular hours or high stress, offering wellness programs, mental health support, and flexible scheduling can make a significant difference in job satisfaction and retention. Employers who invest in comprehensive benefits demonstrate a commitment to their security staff's well-being, which in turn fosters loyalty and high performance.

Provide Onboarding and Continuous Development

Effective onboarding is crucial for integrating new Act 235 professionals into your organization and setting them up for long-term success. Begin with a structured orientation that covers company policies, security protocols, and an overview of the facility. Introduce the new hire to key team members, including supervisors, HR representatives, and other security staff, to foster a sense of belonging and open lines of communication.

Provide hands-on training tailored to the specific needs of your business. This may include shadowing experienced officers, participating in emergency drills, and receiving instruction on the use of site-specific security technologies. Ensure that the new Act 235 is familiar with all relevant procedures, from incident reporting to escalation protocols and interaction with law enforcement. Assign a mentor or point of contact who can answer questions and provide guidance during the first few weeks.

Regular check-ins during the initial 90 days are essential for monitoring progress, addressing concerns, and reinforcing expectations. Solicit feedback from both the new hire and their colleagues to identify any gaps in training or integration. Encourage ongoing professional development by providing access to additional training resources, certification renewal support, and opportunities for advancement within the organization. By investing in a comprehensive onboarding process, employers not only accelerate the new Act 235's productivity but also build a foundation for long-term engagement and success.

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