What does an OTC analyst do?

An OTC (Order-to-Cash) Analyst is responsible for managing the end-to-end order processing cycle, ensuring accurate invoicing, payment collection, and dispute resolution. They work closely with sales, finance, and customer service teams to monitor account receivables and improve cash flow. OTC Analysts also analyze payment trends, reconcile accounts, and ensure compliance with company policies and financial regulations. Their role helps optimize order fulfillment, minimize credit risk, and enhance overall financial efficiency.