What is an adjuster?

Career: Adjuster

An insurance adjuster, or claims adjuster, is an insurance professional who helps assess situations that result in insurance claims. Insurance adjusters verify that the claimant has a valid policy and then investigates the circumstances leading up to the event and the resulting loss or injury, including working with lawyers and law enforcement, when necessary. They then help determine if the claimant should receive a payout and for how much; this includes the negotiating process, if applicable.