What does an adjuster do?

An adjuster is a professional who investigates insurance claims to determine the extent of an insurance company's liability. They assess property damage, interview claimants and witnesses, review police reports, and negotiate settlements. Adjusters work with various types of claims, such as auto, property, health, or workers’ compensation, ensuring that claims are handled fairly and in accordance with policy terms. Their goal is to reach a resolution that is fair to both the insurer and the policyholder.