What is a ward clerk?

A ward clerk works in healthcare administration for a specific hospital unit. As a ward clerk, you perform tasks similar to a receptionist, such as greeting patients, answering the phones, relaying non-medical information regarding insurance or home care plans, gathering lab results, and filing, organizing, and updating patient medical records. Because you interact with patients, you need strong interpersonal skills, and it helps to genuinely care for people’s well-being and health to succeed in this role. However, a majority of your work day is spent at a computer or transporting reports to the appropriate medical staff.