What is a staffing account manager?

A staffing account manager creates long-term relationships between a business or agency and a client. As a staffing account manager, you’re the client’s primary contact for managing their accounts, including everything from negotiating contracts to maximizing profits. Your job duties include overseeing a portfolio of customers, developing new leads, seeking sales opportunities with past customers, preparing reports on sales, predicting a client’s needs, and answering customer questions and concerns. Customer service and communication skills, as well as account management experience, are vital for this career. Qualifications typically include a bachelor’s degree in business administration or sales and proficiency in account management software.