What is a keyboard specialist?

A keyboard specialist provides administrative, secretarial, and clerical support for a company or business. They have excellent keyboarding skills and are vital to the day-to-day operations of a fast-paced office. Daily duties include copying, preparing, and filing documents and reports. They also use their word processing skills to transcribe audio recordings and type handwritten drafts. As part of their clerical duties within an office, a keyboard specialist may make appointments, take calls, and help people find the information they need. Keyboard specialists often handle sensitive or confidential documents and may be tasked with explaining concepts or company policies to other employees, so they need to be responsible, highly observant, and good communicators.