What is a direct service worker?

A direct service worker (DSW) provides personal care to the elderly and disabled. They often work in an assisted living center, but sometimes work directly in the client’s home. As a DSW, your job is to help clients with all daily living activities. Your primary duties involve administering medication, preparing meals, assisting with personal hygiene, performing minor housekeeping, and keeping your client company. Though many direct service workers earn an associate or bachelor’s degree, the career doesn’t require formal education. Instead, the main qualifications are basic personal care experience and excellent communication skills.