What is a direct service worker?

A Direct Service Worker (DSW) is a professional who provides hands-on support and assistance to individuals with disabilities, elderly clients, or those needing help with daily living activities. Their duties often include helping with personal care, meal preparation, medication reminders, and companionship. DSWs may work in clients’ homes, group homes, or community settings, and play a vital role in enhancing their clients’ independence and quality of life. They also serve as advocates, ensuring clients’ needs and preferences are respected.